Royale Chulan Kuala Lumpur

4.3/5(9.52K Reviews) rating

5 Star Hotel locationPin

Kuala Lumpur, Selangor

Royale Chulan Kuala Lumpur exterior_detail

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About hotel

Nestled in the vibrant heart of Kuala Lumpur City Centre, the exquisite Royale Chulan Kuala Lumpur beckons guests with its promise of an unforgettable 5-star experience. Immerse yourself in the opulence of this luxurious hotel, strategically located just a leisurely 15-minute stroll away from the iconic Pavilion Kuala Lumpur and the enchanting KLCC Park. Prepare to be captivated by the 402 meticulously designed air-conditioned rooms, each adorned with modern amenities that cater to your every need. From minibars to LCD televisions, every detail has been thoughtfully considered to ensure your utmost comfort. Stay effortlessly connected with complimentary wired and wireless Internet access, and indulge in a plethora of entertainment options with satellite programming. The private bathrooms, complete with complimentary toiletries and bidets, offer an added touch of convenience. Surrounded by a myriad of attractions, the hotel presents an ideal base for exploration. Discover the elegance of the upscale Starhill Gallery, attend captivating events at the renowned Kuala Lumpur Convention Centre, or indulge in a retail therapy extravaganza at the nearby Fahrenheit 88 Shopping Mall and Lot 10 Shopping Centre. For those in need of medical care, the esteemed Prince Court Medical Centre is just a stone's throw away. After a day of exhilarating adventures, surrender to the blissful tranquility of the hotel's spa, where a myriad of massages, body treatments, and facials await to rejuvenate your senses. Unwind further with a visit to the nightclub, or maintain your fitness regime at the health club before taking a refreshing dip in the outdoor pool. Throughout your stay, revel in the convenience of complimentary wireless Internet access, and allow the dedicated concierge services to cater to your every whim. For discerning business travelers, the hotel offers complimentary wired Internet access, a fully-equipped business center, and versatile event facilities including conference space and a meeting room. Onsite self-parking is available for a nominal fee. Embark on a gastronomic adventure at the hotel's two exceptional restaurants, Heritage Club and Lounge, where delectable culinary delights await your discerning palate. Alternatively, indulge in the convenience of 24-hour room service or savor mouthwatering snacks at the charming coffee shop/cafe. As the day draws to a close, unwind with a refreshing drink at the bar/lounge or the poolside bar. Begin each day with a sumptuous buffet breakfast, served daily for a nominal fee. With its unrivaled location, lavish amenities, and unparalleled service, Royale Chulan Kuala Lumpur stands as the epitome of perfection for both leisure and business travelers seeking an extraordinary sojourn in the captivating city of Kuala Lumpur. Book Royale Chulan Kuala Lumpur Online now to experience the affordable luxury and impeccable service that awaits you. Don't miss out on the opportunity to enjoy the Royale Chulan Kuala Lumpur room prices that cater to a variety of budgets. Located at No. 5 Jalan Conlay, Kuala Lumpur City Centre50450, Malaysia, the hotel is easily accessible for your convenience.

Highlights

• Located in Kuala Lumpur City Centre, within a 15-minute walk of Pavilion Kuala Lumpur and KLCC Park • 5-star hotel with 402 air-conditioned rooms featuring minibars and LCD televisions • Complimentary wired and wireless Internet access • Close proximity to attractions such as Starhill Gallery, Kuala Lumpur Convention Centre, and Fahrenheit 88 Shopping Mall • Pamper yourself with spa treatments, outdoor pool, and health club • Business amenities include complimentary wired Internet access, a business center, and conference space • Dining options include 2 restaurants, a coffee shop, and a bar/lounge • 59 km from Kuala Lumpur International Airport and 33.7 km from Subang Airport

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

402

Floors

Popular Amenities

24-hour front desk

Lift/ Elevator

Accessible parking

Valet parking

Designated Smoking Areas

Concierge desk

Banking services

Children's Pool

Breakfast available

Beauty Shop/Salon

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Lift/ Elevator

Accessible parking

Valet parking

Designated Smoking Areas

Concierge desk

Banking services

Activities

Children's Pool

Food & Beverages

Breakfast available

Services

Gym

Beauty Shop/Salon

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Property follows sanitization practices of COVID-19 Guidelines (WHO).

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Guests must provide proof of COVID-19 vaccination.

Shield between guests and staff in main contact areas.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

COVID-19 vaccine must have been received a minimum number of days before check-in: 14.

Property follows regional sanitization guidelines Safe & Clean (Malaysia).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Essential workers only - NO.

No cribs (infant beds) available.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Guests must provide health documentation.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide a record of full COVID-19 vaccination.

Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Property follows sanitization practices of COVID-19 Guidelines (WHO).

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Guests must provide proof of COVID-19 vaccination.

Shield between guests and staff in main contact areas.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

COVID-19 vaccine must have been received a minimum number of days before check-in: 14.

Property follows regional sanitization guidelines Safe & Clean (Malaysia).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Essential workers only - NO.

No cribs (infant beds) available.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Guests must provide health documentation.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

This property advises that enhanced cleaning and guest safety measures are currently in place.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide a record of full COVID-19 vaccination.

Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Pet Policy

Pets not allowed.

₹7,554

₹10,569

29% OFF

+ ₹1,355 taxes / night

Earn 89 Reward Points

Flat ₹1,272.88 off included with coupon INTSTAY

Select Rooms

Studio King

Smoking policy – non-smoking available

Electric kettle

Minibar

Desk

Shower

Free toiletries

Safe

Room Service

Coffee machine

Housekeeping - daily

Air conditioning

Ironing Services/ board

Bidet

Toothbrush

Slippers

Private bathroom

Hairdryer

See All

OPTION 1

Refundable

₹7,554

₹10,569

29% OFF

+ ₹1,355 taxes / night

Update Price

Earn 89 Reward Points

Flat ₹1,272.88 off included with coupon INTSTAY

Amenities

Location

Kuala Lumpur, Selangor, 50450

View on Maps

Ratings & Reviews

4.3/5

9.52K Ratings

Wan Taufik Hidayat

5/5

30 Jan, 2024

Staff were friendly and service was prompt. I thoroughly enjoyed my stay. If you find any concerns related to the room, such as toilet, telephone, fridge, or to request for extra towels, do reach out to their service centre! Handicap accessible (should request if necessary)

Francesca Therese Lee

5/5

14 Dec, 2023

Came here for a workshop and it was really beautiful! The food was good, the staff were friendly and super fast, and the hall was set up according to how we wanted it. I really love the set up and how it’s really Malaysian- style but still luxurious! Would definitely come back here for a stay and maybe try their breakfast! Enjoy!

J C

4/5

31 Dec, 2023

This is a nice property at a location that's convenient for those who don't mind short walks to the nearby Pavilion Mall (those who enjoy shopping should make the time for a visit) or a nearby restaurant (caution: restaurants close very early here). Rooms are just okay - they give you a fair amount of space and the sheets/upholstery are clean, but the rugs/carpeting are old and show signs of wear and staining. The toilet is separated by a frosted glass partition and has a health faucet (hurrah), but is oddly designed so that the water flow is controlled from the wall fitting. The TV is an old model and rather small. All that said, the hotel does ensure that smells (usually attributed to old fabrics) don't put you off - there is a pleasant smell almost everywhere. The decor is old, but looks good (especially festive times) in the lobby/foyer. The rooms, however are relatively bland - without even a simple art frame or two. The fitness center is basic - plenty of treadmills, but very few resistance training options. They do have a pool, so one can enjoy a soak when so inclined. Breakfast is a decent spread at the buffet - don't expect to be bowled over - but the essentials are there. Vegetarians may find fewer options than they are used to, but they did have a separate counter and a chef attending, so that was a nice plus!

Annika Chapman

1/5

17 Jan, 2024

It's unclear how this hotel has a 5 star rating. * Had to move rooms because the first was so filthy. The second was also dirty but at that point we were too tired to care. * Given room keys that didn't work 3 times * Bathrooms have black mould in all the grouting. * Despite the 'do not disturb' being on our door, staff knocked on the door anyway, waking us up * No bath robes in the room, and have to ask 4 times over the course of the day before they were brought * No hot water on our second day, and we had to ask 3 times over the day before anyone fixed this. No apology either. * Toilet was broken and would not flush * Bathtub couldn't be drained, so we only had one bath, then had a bathtub full of dirty water for the next 2 days. * At least half of the gym equipment was broken or assembled wrong (the seat of the rowning machine was mounted backward) * The pool's restaurant doesn't open until 8pm (when the pool is closed), meaning there is nowhere to get water from during the day * The function centre music was so loud what it woke us upon level 4! We had to sleep with earplugs in. In a 5 star hotel, you should not feel like you're above a third rate nightclub. In a 5 star hotel, hot water should not need to be begged for. In a 5 star hotel, you should not be picking up large flakes of the previous guest's roti from your floor. Finally, in a 5 star hotel, if you ask for something to be done, it should be done! Don't bother with this place unless you want to be continually disappointed.

Melvin Lim

5/5

28 Nov, 2023

People will say that this hotel is old.. but it old like a fine wine. Classic and beautiful. The rooms, facilities are all in good condition. Definitely enjoy my stay over here :) And the hotel buffet it’s one of the best I ever eaten, not only it’s had a massive spread of food, but it also taste delicious and maintain some level of quality. Really appreciate the team behind it. My to go hotel when I visit kl again! Worth for money.

Wan Taufik Hidayat

5/5

30 Jan, 2024

Francesca Therese Lee

5/5

14 Dec, 2023

J C

4/5

31 Dec, 2023

Annika Chapman

1/5

17 Jan, 2024

Melvin Lim

5/5

28 Nov, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.