Sadu Hotel

4.2/5(165 Reviews) rating

3 Star Hotel

1/56

About hotel

Nestled in the bustling Bostandyk Area of Almaty, discover the hidden gem of Sadu Hotel - the ultimate blend of comfort and convenience for all kinds of travelers. Strategically located, the hotel is mere a 10 minute drive away from the renowned Respublika Alanghy and the Kasteev State Museum of Arts, adding an essence of culture to your vacation. The hotel boasts 108 elegantly designed rooms, each adorned with contemporary amenities like free WiFi and flat-screen televisions, to keep you well-connected and entertained. For a relaxed and comfortable stay, take advantage of added perks like electric kettles and complimentary bottled water, available in all rooms. For those looking for an extravagant experience, housekeeping services can be availed at your convenience. Situated in the heart of Almaty, Sadu Hotel is an ideal choice for both business and leisure travelers. Immerse yourself in the vibrant history of Kazakhstan with a visit to the National Museum or Central State Museum, both just a short distance of 5.8km. To get a taste of the local life, make sure to explore the Presidential Palace and Dostyk Plaza, which are located within a radius of 6km. And let's not forget about the hotel's impressive range of amenities. Relax with a glass of wine from the winery or take a dip in the well-maintained seasonal outdoor pool after a day of exploring. For business travelers, the hotel offers 5 modern meeting rooms and a round-the-clock front desk with multi-lingual staff. Feeling hungry? Indulge in mouth-watering cuisine at the hotel's restaurant or grab a quick snack from the snack bar/deli. For a refreshing drink, head to the bar or poolside bar and soak in the tranquil atmosphere. Before starting your day, savor a complimentary buffet breakfast that will tickle your taste buds. For added convenience, the Almaty International Airport is just 23.1km away and the hotel provides free self-parking as well as an airport shuttle for an additional charge. Book your stay at Sadu Hotel today and experience it for yourself.

Highlights

• Centrally located within 10-minute drive to Respublika Alanghy and Kasteev State Museum of Arts • Air-conditioned rooms with flat-screen TVs and free WiFi • Close proximity to top attractions such as National Museum of Kazakhstan and Central State Museum • Easy access to business and leisure activities • Attached winery and seasonal outdoor pool on-site • Convenient amenities like concierge services and free self-parking • 5 meeting rooms available for events • 24-hour front desk and multilingual staff • Complimentary buffet breakfast served daily • Distance of 23.1 km (14.4 mi) from Almaty Intl. Airport • Airport shuttle available for a surcharge • Restaurant, snack bar/deli, bar/lounge, and poolside bar on-site.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

108

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Locker Room

Multilingual Staff

Snack bar

Accessible parking

Designated Smoking Areas

Concierge desk

Game Room

Breakfast available

Coffee/tea

Airport shuttle service

Banquet Facilities

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Locker Room

Multilingual Staff

Snack bar

Accessible parking

Designated Smoking Areas

Concierge desk

Activities

Game Room

Food & Beverages

Breakfast available

Coffee/tea

Services

Airport shuttle service

Business

Banquet Facilities

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself..

The seasonal pool will be open from May 15 to September 30..

Pool access available from 9:00 AM to 11:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

No pets and no service animals are allowed at this property..

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The seasonal pool will be open from May 15 to September 30..

Pool access available from 9:00 AM to 11:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

No pets and no service animals are allowed at this property..

Pet Policy

Pets not allowed.

Service animals not allowed.

₹0

₹null

null% OFF

+ ₹null taxes / night

Select Rooms

OPTION 1

₹0

₹null

null% OFF

+ ₹null taxes / night

Update Price

Amenities

Location

Al Farabi Avenue, Almaty, 050044

View on Maps

Ratings & Reviews

4.2/5

165 Ratings

geethu mohandas

2/5

1 Nov, 2023

Hotel is situated a bit away from city..so that we cannot explore city or do shopping. A/C will not work in winter season..literally we need to open the window and sleep to make the room cool. No doors for bathroom.may be for couples it will work but it will not work for family with children. Bathrooms are adjacent to the room door and if any body getting in they can directly see the shower area.It was very difficult to adjust.Atleast they could have put a shower curtain, and no exhaust as well in toilets.

Prashanth BS

5/5

16 Aug, 2023

We stayed at Hotel Sadu for 5 days and had a very pleasant stay there. I had read some negative reviews before I went in and was bit skeptical to be honest. But we didn't encounter any bad experience (towel related or other wise). Staff was very kind to us, the hotel set up is great, swimming pool is really nice. Rooms are clean and good size. Lots of places to sit and eat, They have done the hotel very tastefully. They even arranged for sandwiches and fruit for our early morning flight. Our great experience. Very pleased.

Rashmi Hegde

4/5

9 Jan, 2024

When Musafir booked this property I was having real doubts bcoz I have read so many reviews. But the property really surprised me. The location of this hotel can be little inconvenient as it’s outside the city area. But this is very quiet and very good for people who wants to be away from the city hussle and bussle. Rooms are very comfortable and big. And amenities inside the room is really good. But washrooms doesn’t have door. This can be inconvenient for friends or family staying. In winter they don’t turn on the AC bcoz of it rooms get really hot and zero ventilation. Staffs are nice but they really needs to learn how to handle customers. This can be due to language. People will feel they are rude. Breakfast was really good. They have a lot of variety. Over all I had a real good time.

geethu mohandas

2/5

1 Nov, 2023

Prashanth BS

5/5

16 Aug, 2023

Rashmi Hegde

4/5

9 Jan, 2024

Paul Duerrschnabel

4/5

11 Aug, 2023

This is a great hotel for a stay in Almaty at a convenient location with fantastic views. Some of the staff is overactive when it comes to vacate the room. Not my cup of tea. The pool is a nice treat during summer. Overall a inviting place. Give it a try.

Florin Vacaroiu

5/5

10 Sep, 2023

Well placed hotel in a very good area. Near the hotel there is sport arena, well prepared and also a sky jump complex. View of surundings is superb. Stuff is friendly and most of them speaks english without any problems. Restaurant food is delicios. Prices are a litle high for a la carte menu. Breakfist is not so versatile but well prepared

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.