Sahara Hotel

3.9/5(796 Reviews) rating

3 Star Hotel locationPin

Playa del Carmen, Quintana Roo

171

1/171

About hotel

Discover the vibrant and thrilling ambiance of Playa del Carmen at Sahara Hotel. Located in the heart of Downtown Playa del Carmen and just steps away from Quinta Avenida, our prime location allows you to fully immerse yourself in the lively atmosphere of this bustling city. With easy access to local attractions and the mesmerizing Playa del Carmen Main Beach, Sahara Hotel is the perfect choice for an unforgettable stay. Our hotel features 40 beautifully designed rooms, all equipped with modern amenities including flat-screen TVs and complimentary Wi-Fi. Start your day with a refreshing shower in your immaculate private bathroom, which offers complimentary toiletries for your convenience. After a day of exploration, relax and rejuvenate in your cozy room, complete with ceiling fans and blackout curtains for a peaceful and comfortable sleep. Feeling lucky? Quench your thirst for excitement at our on-site casino, where you can enjoy a variety of thrilling games. Take a dip in our inviting outdoor pool, or maintain your fitness routine at the nearby gym with discounted access. Our dedicated concierge services are always at your disposal to ensure a perfect and memorable stay. For added convenience, take advantage of our shuttle service to explore nearby destinations. After a day of adventure, treat your taste buds to a delicious meal at our restaurant, or grab a quick bite at our coffee shop. Indulge in an authentic Mexican breakfast to start your day on a high note. Our hotel also offers complimentary wired internet access and luggage storage services for a hassle-free holiday experience. Our prime location near the Cancun and Cozumel international airports makes it easy for travelers to reach our hotel. Book now and experience the best of Playa del Carmen at Sahara Hotel. Prepare to be captivated by this enchanting destination and create unforgettable memories with us. Book Sahara Hotel room prices online and discover why we are the top choice for affordable accommodations in Playa del Carmen.

Highlights

• Steps from Quinta Avenida and 10 minutes from Playa del Carmen Maritime Terminal • 40 air-conditioned rooms with minibars and flat-screen TVs • Complimentary wired and wireless internet access • Recreational amenities include casino and outdoor pool • Nearby attractions include Quinta Avenida, Playa del Carmen Main Beach and Mamitas Beach • Distances from airport: Cancun Intl. Airport (56.4 km) and Cozumel Intl. Airport (35.1 km) • Complimentary concierge services and discounted use of a nearby fitness facility • Business amenities include complimentary wired internet access and 24-hour front desk • Onsite dining options and daily local cuisine breakfast for a fee • Budget-friendly hotel with self-parking available for a fee

Quick Facts

Check-In

2:30 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Snack bar

Swimming Pool

Vending machines

Accessible parking

On-Site parking

Designated Smoking Areas

Concierge desk

Banking services

Children's Pool

Casino

Breakfast available

Airport shuttle service

Transportation

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Snack bar

Swimming Pool

Vending machines

Accessible parking

On-Site parking

Designated Smoking Areas

Concierge desk

Banking services

Activities

Children's Pool

Casino

Food & Beverages

Breakfast available

Services

Airport shuttle service

Transportation

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

No rollaway/extra beds available.

No elevators.

Property does not require health documentation at check-in.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Property confirms they are implementing enhanced cleaning measures.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Pool access available from 10:00 AM to 10:00 PM.

Up to 2 children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

A car is not required for transportation to and from this property..

Parking height restrictions apply..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets allowed.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

No rollaway/extra beds available.

No elevators.

Property does not require health documentation at check-in.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Property confirms they are implementing enhanced cleaning measures.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Pool access available from 10:00 AM to 10:00 PM.

Up to 2 children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

A car is not required for transportation to and from this property..

Parking height restrictions apply..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets allowed.

Service animals are allowed.

₹3,048

₹6,215

51% OFF

+ ₹869 taxes / night

Earn 39 Reward Points

Flat ₹559.50 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹3,048

₹6,215

51% OFF

+ ₹869 taxes / night

Update Price

Earn 39 Reward Points

Flat ₹559.50 off included with coupon INTSTAY

Amenities

Location

Centro, Playa del Carmen, Quintana Roo, 77710

View on Maps

Ratings & Reviews

3.9/5

796 Ratings

Georgina Villanueva

1/5

16 Dec, 2023

Awful dirty sleazy no security measures at all open access to anyone off the street. Awful building awful rooms awful area. Will not ever recommend. No bath mat towel, no wash towels, no hand drying towels had to buy my own. Nunca voveria a este hotel. No lo recomiendo a nadie. I requested towels for drying hands and for placement as bath mat to not slip after shower and reception said that they didn't offer extra anything. There was also extra dirty grime gunk on the shower head and sink handles. Ughhhh worst hotel experience.

Giorgia Giuliani

4/5

13 Jan, 2024

Cheap and clean hotel very close to 5th avenue but far enough to be able to rest. Nice roof pool, gentle staff.

Damion Newell

3/5

20 Apr, 2023

Needed a room for the night, and during the spring break, everywhere else was booked completely. They had one room available, 1200 pesos I paid. The room was okay, had a balcony, the fan was not clean, ypu can see a lot of dirt on it, the staff at night was very helpful at the front desk. The problem I had was in the morning at 6am, I was on the top floor, I think 4th, room 48. You just hear loud chairs dragging on the floor over and over for about 70 minutes. There was no sleep after that, so checked out, tell the front desk, but say didn't know what that could be. I leave it at that and left. There's a mini fridge, ac, ceiling fan, closet and as I mentioned a balcony.

Marleny De Dios

4/5

12 Feb, 2022

For a room that was used to sleep, shower etc because for the day we were out exploring as well as the night, it was good. Rooms were clean, showers were clean, the beds were a bit hard but not much. Stayed there for a couple days and honestly will probably be going back again to this hotel, They have a nice pool in the roof wish it had some better views but overall, i liked the stay here.

Georgina Villanueva

1/5

16 Dec, 2023

Giorgia Giuliani

4/5

13 Jan, 2024

Cheap and clean hotel very close to 5th avenue but far enough to be able to rest. Nice roof pool, gentle staff.

Damion Newell

3/5

20 Apr, 2023

D Longo

4/5

27 Jan, 2023

Good basic rooms with bar fridge and TV. Size is above average. Small balcony over looking the street. Good value for Playa del Carmen. Good last stop before the airport in Cancun the next day.

Marleny De Dios

4/5

12 Feb, 2022

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.