Santiago Suite Apartment

3.9/5(209 Reviews) rating

3 Star Hotel locationPin

Santiago, Santiago

1/55

About hotel

Santiago Suite Apartment is a luxurious haven for discerning travelers seeking a unique blend of modern sophistication and historic charm in the heart of Santiago, Chile. Located at Merced 562, Region Metropolitana 8320148, Chile, this boutique apartment offers a prime location within a 5-minute walk of Santa Lucia Hill and Lastarria District, making it an ideal choice for those looking to explore the city's iconic landmarks and hidden gems. With 35 individually decorated guestrooms, each featuring kitchens with refrigerators and ovens, guests can enjoy a comfortable and personalized stay with complimentary wired and wireless Internet access. The elegant architecture and interior design of Santiago Suite Apartment create an inviting atmosphere, with lavish furnishings and art collections that showcase the perfect blend of luxury and charm. Guests can take advantage of amenities such as an outdoor pool, complimentary wireless Internet access, and concierge services, ensuring a relaxing and enjoyable stay. Business travelers will appreciate the two meeting rooms available for events, as well as the roundtrip airport shuttle and self-parking options. The nearest major airport, Santiago Intl. Airport (SCL), is just 18.3 km away, providing convenient access for travelers. Whether seeking relaxation or productivity, Santiago Suite Apartment caters to the needs of every guest with exceptional hospitality and personalized service. From state-of-the-art spa and wellness facilities to exquisite dining options that celebrate local flavors and international cuisine, every experience at Santiago Suite Apartment is crafted to exceed expectations. Guest testimonials highlight memorable moments at the apartment, showcasing the lasting impression of exceptional service and attention to detail. For those looking to book Santiago Suite Apartment online or inquire about room prices, the central location and luxurious accommodations make it a top choice for travelers seeking a truly unforgettable experience in Santiago, Chile..

Highlights

• Prime location in the heart of Santiago, just a 5-minute walk from Santa Lucia Hill and Lastarria District • Close proximity to key attractions such as Plaza de Armas, Municipal Theatre of Santiago, and National Museum of Fine Arts • Individually decorated guestrooms with fully equipped kitchens, including refrigerators and ovens • Complimentary wired and wireless Internet access available in all rooms • Additional amenities include safes, microwaves, and iron/ironing board upon request • Outdoor pool for relaxation and recreation, along with complimentary wireless Internet access • Concierge services available to assist with any guest needs • Express check-out, multilingual staff, and luggage storage for added convenience • Two meeting rooms on-site for business events or gatherings • Roundtrip airport shuttle service available for a surcharge, self-parking options provided • Nearest major airport, Santiago Intl. Airport (SCL), located 18.3 km away • Diverse dining options nearby, from casual cafes to gourmet restaurants • Scenic views of the city and surrounding landmarks from select guestrooms • Sustainable practices in place to cater to environmentally conscious travelers • Exclusive spa services offered for a luxurious and relaxing stay • 24-hour fitness center for guests to maintain their workout routines • Unique cultural experiences within walking distance, including the Metropolitan Cathedral and Museum of Chilean Precolombian Art.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Designated Smoking Areas

Concierge desk

Airport shuttle service

Show all Amenities

General Amenities

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Designated Smoking Areas

Concierge desk

Services

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts major credit cards; cash is not accepted.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property confirms they are implementing guest safety measures.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Commonly-touched surfaces are cleaned with disinfectant.

No alcohol served onsite.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property..

Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

No pets and no service animals are allowed at this property..

Alcohol is not served at this property..

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open during the following times: Monday - Saturday: 10:00 AM - 6:00 PM.

Sunday - Sunday: noon - 6:00 PM.

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts major credit cards; cash is not accepted.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property confirms they are implementing guest safety measures.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Commonly-touched surfaces are cleaned with disinfectant.

No alcohol served onsite.

Special check-in instructions

We have included all charges provided to us by the property..

Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

No pets and no service animals are allowed at this property..

Alcohol is not served at this property..

Sunday - Sunday: noon - 6:00 PM.

Pet Policy

Pets not allowed.

Service animals not allowed.

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Amenities

Location

Merced, Santiago, Santiago, 8320148

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Ratings & Reviews

3.9/5

209 Ratings

Andrés Santana

2/5

20 Jan, 2019

Comfortable and well placed flats. The equipment was cheap, bad maintained, in our case the oven wasn't working and didn't offer a solution or a partial refund. The attention of the staff was bad and slow. We had to trow food cause we could cook it. Surely won't stay there anymore.

Helga N

3/5

19 Feb, 2021

Great location. A bit loud near the park and main neighborhoods. Look wasn't open so I dont know how great the view or pool are

Eduardo Marinho Ferreira

5/5

8 Oct, 2023

Great place, good service. Easy access to great places in the city

Jose Ignacio Contreras Montiel

1/5

31 Dec, 2022

It takes years to respond to problems. For check-in it took more than 2 hours to respond. When they respond to us, they give us a room that was already rented by someone else. Then they offer us a hotel further away that has very bad opinions on hygiene and service. Grotesque, don't book here! Furthermore, the apartments have poor acoustic insulation.

Andrés Santana

2/5

20 Jan, 2019

Helga N

3/5

19 Feb, 2021

Great location. A bit loud near the park and main neighborhoods. Look wasn't open so I dont know how great the view or pool are

Eduardo Marinho Ferreira

5/5

8 Oct, 2023

Great place, good service. Easy access to great places in the city

Vanesa Aichino

5/5

1 Jan, 2024

Excellent location. Very good departments

Jose Ignacio Contreras Montiel

1/5

31 Dec, 2022

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.