Scarletz Suites KLCC by Mykey Global

3.9/5(146 Reviews) rating

4 Star Hotel locationPin

Kuala Lumpur, Selangor

Scarletz Suites KLCC by Mykey Global exterior_detail

181

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About hotel

Welcome to Scarletz Suites KLCC by Mykey Global, a magnificent hotel located in the heart of Kuala Lumpur. Immerse yourself in the vibrant atmosphere of this captivating city as you embark on an extraordinary journey of exploration. Indulge in the opulence of our 168 meticulously designed air-conditioned rooms, each thoughtfully created to provide a cozy and welcoming ambiance. Stay effortlessly connected with complimentary high-speed wireless Internet access and unwind with a wide range of digital programming on our cutting-edge Smart televisions. Our rooms also feature elegant bathrooms adorned with bidets and hairdryers, ensuring your utmost comfort. Additionally, you'll find convenient amenities such as electric kettles and complimentary tea bags/instant coffee, perfect for those peaceful moments of relaxation. If you're eager to discover the marvels of Kuala Lumpur, our hotel's prime location serves as a gateway to a plethora of attractions. The iconic Petronas Twin Towers, a testament to architectural brilliance, stand majestically just a mere 0.4 miles away. Immerse yourself in the lush greenery of the KLCC Park, a tranquil oasis amidst the bustling city. Suria KLCC Shopping Centre, a paradise for shopaholics, awaits just 0.9 miles from our doorstep, while the renowned Pavilion Kuala Lumpur beckons at a distance of 1.5 miles. For our esteemed business travelers, we offer a dedicated front desk staffed during limited hours, ensuring your needs are met with utmost efficiency. Additionally, onsite self-parking options are available, providing convenience and peace of mind (subject to charges). Arriving by air? Fear not, for we are conveniently situated near the Kuala Lumpur International Airport (KUL), a mere 36.9 miles away. Alternatively, the Subang (SZB-Sultan Abdul Aziz Shah) airport is also within reach, located just 19.1 miles away. Our preferred airport is the Kuala Lumpur International Airport (KUL), guaranteeing a seamless transition to your luxurious stay. Experience the allure of Kuala Lumpur while reveling in the comfort and convenience of Scarletz Suites KLCC by Mykey Global. Book your stay with us online today and unlock the true essence of this enchanting destination. Don't miss out on our affordable accommodations suitable for a variety of people. Discover the best Scarletz Suites KLCC by Mykey Global room prices and book Scarletz Suites KLCC by Mykey Global online for a hassle-free experience. Visit us at Jalan Yap Kwan Seng, Wilayah Persekutuan Kuala Lumpur50450, Malaysia and start your unforgettable journey now.

Highlights

• Located in the heart of Kuala Lumpur, within a 15-minute walk of Petronas Twin Towers and KLCC Park • Rooms feature Smart televisions and complimentary wireless Internet access • Close proximity to Suria KLCC Shopping Centre and Pavilion Kuala Lumpur • Nearby attractions include Kuala Lumpur Convention Centre and Kuala Lumpur Forest Eco Park • Within walking distance to Masjid Jamek Kampung Bahru Mosque and Royal Thai Embassy • Conveniently located near Fahrenheit 88 Shopping Mall and Lot 10 Shopping Centre • Approximately 0.7 km from Petronas Twin Towers and 0.8 km from Suria KLCC Shopping Centre • The nearest airport is Kuala Lumpur International Airport, approximately 59.4 km away • Self parking available onsite and front desk staffed during limited hours.

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

150

Floors

Popular Amenities

Smoke-free property

Business center

Conference Center

Show all Amenities

General Amenities

Smoke-free property

Business

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Property does not require health documentation at check-in.

Property confirms they are implementing guest safety measures.

Private host property.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Commonly-touched surfaces are cleaned with disinfectant.

Property does not offer onsite COVID-19 testing.

Masks are compulsory at the property.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property: Cash deposit: MYR 300 per accommodation, per stay.

We have included all charges provided to us by the property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

The front desk is open daily from 7:00 AM - 1:00 AM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of MYR 150 at check-out.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Property does not require health documentation at check-in.

Property confirms they are implementing guest safety measures.

Private host property.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Commonly-touched surfaces are cleaned with disinfectant.

Property does not offer onsite COVID-19 testing.

Masks are compulsory at the property.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property: Cash deposit: MYR 300 per accommodation, per stay.

We have included all charges provided to us by the property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

Pet Policy

Pets not allowed.

₹4,716

₹9,453

50% OFF

+ ₹596 taxes / night

Earn 53 Reward Points

Flat ₹758.88 off included with coupon INTSTAY

Select Rooms

Premium Suites

450 sq.ft (41.81 sq.mt)

Smoking policy – non-smoking available

Electric kettle

Desk

Shower

Dining table

Dining area

Kitchenette

Microwave

Wardrobe/Closet

Bidet

Private bathroom

Hairdryer

Housekeeping - weekly

Air conditioning

Ironing Services/ board

See All

OPTION 1

Refundable

₹4,716

₹9,453

50% OFF

+ ₹596 taxes / night

Update Price

Earn 53 Reward Points

Flat ₹758.88 off included with coupon INTSTAY

Amenities

Location

Kuala Lumpur City Centre, Kuala Lumpur, Selangor, 50450

View on Maps

Ratings & Reviews

3.9/5

146 Ratings

Carly Foster

1/5

22 Jan, 2024

These lunatics don’t deserve to be in business!! The absolute worst stay most stressful experience of our 9 month round the world trip Dirty room. Rude. Crowded noisey pool. Horrendous. AVOID LIKE THE PLAGUE. They put us in room when we paid an apartment so we could have a table. They were so rude and so unhelpful, texting at all hours. The room wasn’t properly clean. There were no cups or glasses at all. When we asked for some cups they brought these terrible plastic things and because we complained about our overall experience to Booking THEN LIED AND SAID WE STOLE SOME CROKERY?!!?! Why on earth would we steal your awful plastic cup and scratched out pan?

Benjamin Brunckhorst

4/5

31 Dec, 2023

We had booked a "junior suite" here for a week, which was on floor 43a. What's really good here is the location so close to the klcc you can also walk to bukit bintang within 20-25 minutes. What I didn't like was that there are only 4 elevators for the residents. It was not uncommon for us to stand in front of the elevator for 20 minutes until one came. In addition, the walls here are very noisy. The cleaning of the rooms wasn't very good. We still had to do it ourselves and are now not very fussy. But we still had leftover food in the fridge and only a poorly cleaned kitchenette and bathroom. The shower gel dispenser was empty when we arrived, we were told that if we commission a cleaning that costs us money it will be filled up... why wasn't it filled up during the cleaning beforehand??? There is also a small lack of equipment, there are no more clothes racks and not a single hanger and really only the minimal amount of crockery. But the bed was very comfortable.

I'm VPN

1/5

26 Nov, 2023

I am writing to express my profound disappointment with the recent experience I had during my stay at your Scarletz Premier Suites Kuala Lumpur . Until now, there are no one's email reply with me. My concerns are as follows: 1. Despite our room reservation including slippers, we were informed upon inquiry that slippers were unavailable due to stock shortages. This discrepancy is unacceptable, considering the inclusion of slippers in our room rate. 2. The front desk staff displayed extreme rudeness when approached with our concerns. Instead of addressing the issues, they responded unprofessionally and redirected us to the accommodation provider for problem resolution. 3. The purpose of in-room phones was unclear, and the staff failed to provide assistance or solutions when we discovered the phones were non-functional. Their dismissive attitude added to the overall frustration. 4. Reporting hallway stains resulted in an unexpected response, with staff claiming no responsibility for cleaning and advising us to contact security. It was surprising to learn that, according to them, security personnel are responsible for corridor cleanliness. 5. An attempt to address these issues via phone was abruptly terminated, leaving me with unresolved concerns and a lack of communication. In summary, my experience at your accommodation was highly unsatisfactory. The lack of accountability and poor service attitude exhibited by various staff members is concerning and has undoubtedly led to my worst travel experience.

Carly Foster

1/5

22 Jan, 2024

Benjamin Brunckhorst

4/5

31 Dec, 2023

I'm VPN

1/5

26 Nov, 2023

Anas MM

1/5

24 Dec, 2023

Very bad elevator situation. You most likely will be waiting for lift most of the time. Queue for elevator is extremely crazy! Seriously, you will regret once you rent here. You also get one key per renting, so it is difficult to split up if you have work. You will need to ask your partner to come pick you up, and again the elevator situation is crazy!

Shalini Taneja

5/5

14 Jan, 2024

The location is good ,just 10 mints walk to Petronas Tower and Surya Emborium.The room was beautiful , got it on 41st floor so the view of the city was amazing. There is an infinity pool on 48th floor. There is also a small cafe in the lobby on ground floor for some coffee and snacks. There is a nice Israel cafe next door for some good food options.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.