Secrets Akumal Riviera Maya - Adults Only - All Inclusive

4.6/5(4.11K Reviews)

1/0

About hotel

Escape to a secluded paradise of indulgence at the stunning Secrets Akumal Riviera Maya - an upscale adults-only resort, with an opulent 5-star rating. Located just steps from the breathtaking Akumal Beach, our 434 spacious guestrooms offer a sanctuary of peace and privacy. Each luxurious room features a private balcony or patio, a luxurious indoor spa tub, and state-of-the-art amenities like flat-screen TVs and complimentary Wi-Fi. Savor a variety of exquisite dining options at our 7 delectable restaurants, including the sophisticated seafood restaurant, Oceana. Enjoy handcrafted cocktails and tempting bites at our beachfront bar, cozy coffee shop, and 9 other elegant bars and lounges. Our all-inclusive rates include mouth-watering meals and refreshing drinks, allowing you to relax and indulge without worrying about extra charges. Discover a range of exciting activities at our resort, including 3 sparkling outdoor pools, 3 lavish spa tubs, and a lively nightclub. For the ultimate pampering experience, treat yourself to a luxurious massage, rejuvenating body treatment, or refreshing facial at our full-service spa. Our prime location near popular attractions like Xel-Há Park and Dos Ojos Cenote make us the ideal base for exploring the wonders of Riviera Maya. Our complimentary reception and concierge services are available to assist you in planning unforgettable adventures. Business travelers will appreciate our meeting facilities, encompassing over 15,000 square feet, which include a business center and conference center to accommodate your corporate needs. And with our convenient airport shuttle service and complimentary valet parking, we make sure that every aspect of your stay is effortless and seamless. Book your stay at the exceptional Secrets Akumal Riviera Maya - Adults Only - All Inclusive and experience affordable luxury, tranquility, and excitement. Don't miss out on our exclusive room prices - Book Secrets Akumal Riviera Maya - Adults Only - All Inclusive Online now. Located at Carretera Federal 307, km 254 600, Pueblo de Akumal, QROO77760, Mexico for easy access. Let us surpass your expectations with our impeccable amenities and services.

Highlights

• Luxury and all-inclusive 5-star property with 434 guestrooms • Rooms include private indoor spa tubs and furnished balconies or patios • Complimentary WiFi and entertainment options including flat-screen TVs and iPod docking stations • Full-service spa, 3 outdoor pools, and 3 spa tubs available for relaxation • Business amenities include a business center and conference facilities • Located only 0.5 km from Akumal Beach and other popular attractions within a short distance • Airport: 54.1 km from Cozumel International Airport (CZM) • Complimentary concierge services and gift shops on-site • Free valet parking and airport shuttle available at a surcharge • Guests can choose from 7 restaurants, 2 poolside bars, and 7 additional bars/lounges • All-inclusive rates include meals, snacks, and select beverages • Daily complimentary reception • Suitable for both casual and business travelers.

Quick Facts

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards; cash is not accepted.

Cashless transactions are available.

This property uses a grey water recycling system.

Safety features at this property include a fire extinguisher, a smoke detector, and a security system.

Professional property host/manager.

Property follows sanitization practices of Safe Travels (WTTC - Global).

LGBTQ friendly.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Onsite COVID-19 testing (Antigen) is available.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Reservations are required for onsite COVID-19 testing.

No cribs (infant beds) available.

Minimum guest age is 18.

Caters to adults only.

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global).

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Minimum age for COVID-19 test requirement: 18.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available through room service.

Travelife.

Individually-wrapped food options are available for breakfast.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation..

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31..

Guests under 18 years old are not permitted at this adults-only property..

Only registered guests are allowed in the guestrooms..

No pets and no service animals are allowed at this property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Individually-wrapped food options are available for breakfast and through room service.

On-site antigen/rapid COVID-19 testing is available for a USD 35 fee; reservations are required for on-site testing.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards; cash is not accepted.

Cashless transactions are available.

This property uses a grey water recycling system.

Safety features at this property include a fire extinguisher, a smoke detector, and a security system.

Professional property host/manager.

Property follows sanitization practices of Safe Travels (WTTC - Global).

LGBTQ friendly.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Onsite COVID-19 testing (Antigen) is available.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Reservations are required for onsite COVID-19 testing.

No cribs (infant beds) available.

Minimum guest age is 18.

Caters to adults only.

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global).

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Minimum age for COVID-19 test requirement: 18.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available through room service.

Travelife.

Individually-wrapped food options are available for breakfast.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31..

Guests under 18 years old are not permitted at this adults-only property..

Only registered guests are allowed in the guestrooms..

No pets and no service animals are allowed at this property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast and through room service.

On-site antigen/rapid COVID-19 testing is available for a USD 35 fee; reservations are required for on-site testing.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pet Policy

Pets not allowed.

Service animals not allowed.

₹34,554

₹72,997

53% OFF

+ ₹0 taxes / night

Earn 345 Reward Points

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OPTION 1

Partial Refundable

₹34,554

₹72,997

53% OFF

+ ₹0 taxes / night

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Earn 345 Reward Points

Amenities

Location

Akumal

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Ratings & Reviews

4.6/5

4.11K Ratings

cosma_lisa

5/5

27 Jan, 2024

My husband and I were here for our wedding anniversary last May. It was our first trip to a Mexican AI resort, and I can't believe we waited so long! This resort ticked all the boxes for us. The staff was friendly and attentive and the amenities were everything we could have hoped for. We stayed in a Preferred Club Junior Suite Tropical View (building 4) which had a peekaboo ocean view. The Spa was absolutely stunning. The restaurants were consistently good, although we didn't try the Asian or the Italian, simply because we kept returning to the French restaurant, Bordeaux. We loved the lush, jungle vibe of this resort and that is definitely one quality that we will be seeking in our next resort stay. We would absolutely consider returning to Secrets Akumal!

K Massie

5/5

29 Jan, 2024

What an amazing resort! We were there for 6 nights earlier this month, and it simply wasn't long enough, so we booked another stay for March! The staff is phenomenal and seem very sincere in their desire to provide service above and beyond expectation. The grounds are beautiful and impeccably maintained. The food is delicious - everything we had from room service, lunch at the pool, and restaurants was prepared well, presented incredibly and absolutely 5 star quality! Look no further - this is the place to stay. A special shout out to our wonderful concierge in building 5 - Jose - what a gem! Thanks to everyone here for making our stay one of the best vacations ever!

Nat

5/5

21 Dec, 2023

My husband and I absolutely LOVED our time at Secrets Akumal!! Everything about our week here was phenomenal. The food is excellent, with great variety and perfectly sized portions. The service is outstanding - whenever we passed by anyone at the resort, they would kindly greet us. The staff went above and beyond to make our stay special. We especially want to shout out Jesus and Dani for everything they did for us. The activities and daily entertainment were also top-notch. This resort thinks of absolutely everything to make you comfortable and have a wonderful time. It was relaxing, luxurious and fun. We will recommend it to all of our friends and family. If you’re looking for a truly memorable stay in paradise, look no further!

Victoria St. Clair

4/5

4 Jan, 2024

What a beautiful resort. The rooms are spacious. The bathrooms are big, and there's a jacuzzi in the room. The grounds are well kept, though navigation can be confusing at times. Food served was great at the few restaurants I tried. Room service took about an hour. Beach is a bit rocky but very beautiful. Service at the beach and pool bars is superb. I attended a wedding here and stayed as a guest. I enjoyed. It was very relaxing. There were few resort activities but what they had looked very fun and engaging.

cosma_lisa

5/5

27 Jan, 2024

K Massie

5/5

29 Jan, 2024

Nat

5/5

21 Dec, 2023

Emily Douglas

5/5

29 Jan, 2024

We spent 8 nights and 9 days here. The service was amazing. Everyone from the resort we interacted with were very kind and helpful. The resort was beautiful. The pools were all very clean, the plants are gorgeous, and the grounds are so well maintained.

Victoria St. Clair

4/5

4 Jan, 2024

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.