Sen Grand Hotel & Spa managed by Sen Group

4.3/5(598 Reviews) rating

3 Star Hotel

Sen Grand Hotel & Spa managed by Sen Group exterior_detail

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About hotel

Located at 20/118 Nguyen Khanh Toan St, Hanoi, Vietnam, Sen Grand Hotel & Spa managed by Sen Group offers affordable and stylish accommodations for everyone. The hotel's prime location allows easy access to popular tourist destinations such as the Vietnam Museum of Ethnology, Thu Le Park, and various embassies. Choose from 90 beautifully designed rooms, each showcasing a fusion of modern amenities and traditional Vietnamese decor. Our deluxe rooms and suites are equipped with air conditioning, refrigerators, and free Wi-Fi for your convenience. Unwind and enjoy the in-room entertainment on the 42-inch flat-screen TV with a variety of cable channels. Indulge in a relaxing spa session, take a dip in the outdoor pool, or soothe your muscles in the spa tub and steam room. Our attentive staff are always available to assist with any tour or ticket arrangements, ensuring a personalized experience during your stay. For business travelers, we provide complimentary newspapers, dry cleaning services, and a 24-hour front desk. Relish a delicious meal at our restaurant, or unwind with a drink at the bar or poolside bar. Only 23.4 km away from Noi Bai International Airport (HAN) and with the convenience of complimentary valet parking, Sen Grand Hotel & Spa managed by Sen Group is the ideal choice for both leisure and business travelers. Enhance your Hanoi trip by booking a stay at this exceptional hotel. Don't miss out on the affordable Sen Grand Hotel & Spa managed by Sen Group room prices. Book Sen Grand Hotel & Spa managed by Sen Group Online for an unbeatable and remarkable experience.

Highlights

• Convenient location in the heart of Hanoi with easy access to airport and railway station • Luxurious spa and recreational amenities including massages, spa tub, and outdoor pool • Modern and comfortable rooms with air conditioning and complimentary Wi-Fi • Close proximity (within 5km) to popular tourist attractions such as the Museum of Ethnology and Lotte Center Hanoi • Various room options to cater to both casual and business travelers • On-site restaurant, bar, and room service for convenient dining options • Free valet parking and airport shuttle available for guest's convenience • Business amenities such as complimentary newspapers and 24-hour front desk service • Budget-friendly options available for different needs and preferences

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Snack bar

Swimming Pool

Bell staff/porter

Valet parking

Terrace

Bicycle rentals

Breakfast available

Airport shuttle service

Banquet Facilities

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Snack bar

Swimming Pool

Bell staff/porter

Valet parking

Terrace

Bicycle rentals

Food & Beverages

Breakfast available

Services

Gym

Airport shuttle service

Business

Banquet Facilities

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

No rollaway/extra beds available.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Staff wears personal protective equipment.

Masks are available to guests.

Protective clothing is available to guests.

Special check-in instructions

No pets and no service animals are allowed at this property..

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

No rollaway/extra beds available.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Staff wears personal protective equipment.

Masks are available to guests.

Protective clothing is available to guests.

Special check-in instructions

No pets and no service animals are allowed at this property..

Pet Policy

Pets not allowed.

Service animals not allowed.

₹6,398

₹16,220

61% OFF

+ ₹988 taxes / night

Earn 73 Reward Points

Flat ₹1,055.13 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹6,398

₹16,220

61% OFF

+ ₹988 taxes / night

Update Price

Earn 73 Reward Points

Flat ₹1,055.13 off included with coupon INTSTAY

Amenities

Location

Quan Hoa, Hanoi

View on Maps

Ratings & Reviews

4.3/5

598 Ratings

D. Lo

5/5

31 Oct, 2023

Stayed there on 26-29/10. Room is clean and tidy. Air conditioning is very good. Quiet environment. Breakfast is normal. There is a bar nearby which is worth to go. 👍🏻🫰🏼 TV channels are more than enough. I can watch English football during weekend👍🏻👍🏻

Huikey Lee

4/5

26 Dec, 2023

Other than the location, everything was good. I was here for business. The food, the service, and the rooms were exceptionally good. They have a good sunset view on the top floor. They staff are helpful and they are fluent in English.

Sweet Chik

4/5

29 Jun, 2023

Parents stayed for about a week. It was very quiet and had to find staff to serve them (and myself) when we wanted to eat dinner there. Room was big and felt nice. Bathroom was also nice. There is an outdoor pool and gym (I think) on the top floor. There are chairs and tables next to the pool too. Note - the pool isn't heated

D. Lo

5/5

31 Oct, 2023

Huikey Lee

4/5

26 Dec, 2023

Sweet Chik

4/5

29 Jun, 2023

Dominick Squeo

5/5

29 May, 2023

Located in the newer part of Hanoi about 15 minutes away from Old Quarter. The staff and service are amazing, friendly and very attentive. The room was clean and spacious with a great rooftop pool. I highly recommend for anyone who is looking to enjoy Hanoi without being stuck in the backpacking areas around Old Quarter.

Tiveshni Pillay

5/5

29 Dec, 2022

The location was great as it wasn't on a busy street, breakfast was okay although it's quite limited with vegan options. The rating is based on the exceptional service we received, the staff were very accommodating, had to make adjustments to our stay and they were extremely helpful specifically the young lady at reception Hong Nhang.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.