Sen Luxury Hotel

4.9/5(73 Reviews) rating

3 Star Hotel

112

1/112

About hotel

Welcome to the Sen Luxury Hotel, where luxury and affordability meet in the vibrant heart of Hanoi's bustling Cau Giay district. With an ideal location just a 5-minute drive from the Australian Embassy and US Embassy, our hotel offers convenience and accessibility for both business and leisure travelers. Relax and rejuvenate in one of our 80 lavish rooms, each featuring modern amenities such as flat-screen TVs and complimentary Wi-Fi. Our private bathrooms come equipped with indulgent toiletries and a hairdryer for your comfort. Our dedicated housekeeping team ensures your room is always impeccable, leaving you feeling truly pampered. For those looking to explore the cultural heritage of Hanoi, our prime location provides easy access to must-see attractions like the Vietnam Museum of Ethnology and the Museum of Ethnology, both within walking distance. Take a stroll in the scenic Thu Le Park or immerse yourself in the local scene at Lotte Center Hanoi. Our proximity to the international airport (Noi Bai Intl. Airport) and key business hubs makes us the top choice for corporate guests. After a busy day, unwind at our luxurious spa and indulge in a range of massages, body treatments, and facials. Stay connected with complimentary Wi-Fi and let our attentive concierge service take care of your needs. Business travelers can make use of our well-equipped business center or stay updated with complimentary newspapers in the lobby. Satisfy your taste buds at our on-site restaurant, or treat yourself to a refreshing drink at our bar or poolside lounge. For those arriving at the train station, take advantage of our convenient pick-up service for a hassle-free arrival. At Sen Luxury Hotel, we aim to elevate your stay with unparalleled luxury and create unforgettable memories. Book Sen Luxury Hotel online now to experience our affordable accommodations at 26/118 Nguyen Khanh Toan, Cau Giay District, Hanoi10000, Vietnam.

Highlights

• Located in central Hanoi (Cau Giay) within a 5-minute drive from the airport and railway station • 80 cozy air-conditioned rooms featuring modern amenities • Complimentary WiFi and satellite programming • On-site restaurant and 24-hour room service • Spa services, concierge assistance, and free newspapers • Nearby attractions include Vietnam Museum of Ethnology (0.4km) and West Lake (2.4km) • Within walking distance of the Australian Embassy and Lotte Center Hanoi • Perfect for both business and leisure travelers • Luxurious and budget-friendly options available • Complimentary airport shuttle and train station pick-up service for a stress-free arrival and departure.

Quick Facts

Check-In

1:00 PM

Check-Out

11:30 AM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Snack bar

Swimming Pool

Bell staff/porter

On-Site parking

Designated Smoking Areas

Terrace

Concierge desk

Bicycle rentals

Airport shuttle service

Train Station Pickup Service

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Snack bar

Swimming Pool

Bell staff/porter

On-Site parking

Designated Smoking Areas

Terrace

Concierge desk

Bicycle rentals

Services

Gym

Airport shuttle service

Train Station Pickup Service

Business

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Staff wears personal protective equipment.

Masks are available to guests.

Protective clothing is available to guests.

Special check-in instructions

Pool access available from 8:00 AM to 8:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

No pets and no service animals are allowed at this property..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Staff wears personal protective equipment.

Masks are available to guests.

Protective clothing is available to guests.

Special check-in instructions

Pool access available from 8:00 AM to 8:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

No pets and no service animals are allowed at this property..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

₹3,152

₹6,788

54% OFF

+ ₹408 taxes / night

Earn 35 Reward Points

Select Rooms

OPTION 1

Refundable

₹3,152

₹6,788

54% OFF

+ ₹408 taxes / night

Update Price

Earn 35 Reward Points

Amenities

Location

Quan Hoa, Hanoi, 10000

View on Maps

Ratings & Reviews

4.9/5

73 Ratings

Cory Whitney

4/5

8 Aug, 2023

We used this Place for a conference - nice support staff etc. location is great. The room was a bit overcrowded for our purposes but this might just be the nature of these things in Hanoi

Abdul Jamal

5/5

2 Dec, 2022

The Hotel's front desk staff especially Ms. Mai Luong is friendly and always smiling with guests, and the services is excellent. the space is spotless. I fee at home and really like Sen Luxury Hotel, Hanoi, Vietnam.

Sreejani

5/5

5 Jul, 2023

Rooms were well furnished and well maintained. Breakfast was complementary and the food was yummy.

Cory Whitney

4/5

8 Aug, 2023

We used this Place for a conference - nice support staff etc. location is great. The room was a bit overcrowded for our purposes but this might just be the nature of these things in Hanoi

Abdul Jamal

5/5

2 Dec, 2022

Sreejani

5/5

5 Jul, 2023

Rooms were well furnished and well maintained. Breakfast was complementary and the food was yummy.

cam tu luong

5/5

28 Dec, 2023

The bedroom is clean, quiet and fully equipped with necessary amenities. Delicious breakfast, friendly enthusiastic staff. There is staff to help carry luggage.

Thanh tan

5/5

13 Jan, 2024

Large, clean room, comfortable furniture Reasonable price, breakfast included When checking out, 2 receptionists, My and Kim Anh, enthusiastically assisted in booking a car. Very pleased

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.