Senses Quinta Avenida By Artisan Adults Only

4.1/5(437 Reviews) rating

3 Star Hotel locationPin

Playa del Carmen, Quintana Roo

Senses Quinta Avenida By Artisan Adults Only entrance

1/69

About hotel

Experience the bustling heart of Playa del Carmen at Senses Quinta Avenida By Artisan Adults Only, ideally located for immersing yourself in the city's dynamic energy. Just a short 15-minute stroll away from the alluring Playa del Carmen Main Beach and bustling Quinta Avenida, this luxurious beachfront hotel is an ideal sanctuary for tousled travelers seeking to revel in the enchanting wonders of this renowned destination. Unwind in one of the 22 lavishly spacious, air-conditioned rooms, each equipped with an array of modern amenities including a well-stocked minibar and a sleek flat-screen television. Stay connected with complimentary high-speed wireless internet access and indulge in a refreshing shower with complimentary exquisite toiletries. The in-room safe and work desk add to the convenience and comfort of your stay. Explore the nearby attractions, all just a short walk or drive from the hotel. Feel the electrifying energy at the Mario Villanueva Stadium Madrid or indulge in a lavish shopping spree at the renowned Quinta Alegría Shopping Mall. Soak up the sun at Mamitas Beach or take a leisurely stroll through the charming Calle Corazón. And for those looking to venture further, popular hotspots like the Xcaret Eco Theme Park and the iconic Nuestra Senora del Carmen Catholic Church are just a stone's throw away. Need a break from the city? Unwind in the refreshing outdoor pool or rejuvenate in the soothing spa tub. Stay connected with complimentary high-speed wireless internet access, make use of the concierge services, and seek assistance at the 24-hour front desk. Start your day on the right note with a delicious full breakfast, available daily from 7:30 AM to 1:00 PM for a nominal fee. And for the rest of the day, explore the variety of culinary delights at the nearby restaurants and cafes. The hotel also offers convenient features such as luggage storage, an elevator, and roundtrip airport shuttle services for a minimal fee (available 24 hours). Indulge in the vibrant, lively spirit of Playa del Carmen at Senses Quinta Avenida By Artisan Adults Only, where luxury, convenience, and dynamic energy meet to create an unforgettable experience. For affordable accommodations suitable for everyone, look no further than the unbeatable Senses Quinta Avenida By Artisan Adults Only room prices. Don't wait, book Senses Quinta Avenida By Artisan Adults Only online now to make the most of your stay. The hotel's address at 5A. Avenida Norte # 324, entre 26 y 28 Sur, QROO77710, Mexico, makes it easy for guests to reach and explore.

Highlights

• Located in the heart of Playa del Carmen's downtown area • Within a 15-minute walk of Playa del Carmen Main Beach and Quinta Avenida • Variety of room options, including 22 air-conditioned rooms with minibars and flat-screen TVs • Luxurious amenities, including rainfall showerheads and complimentary toiletries • Close proximity to popular tourist attractions such as Mamitas Beach and Xcaret Eco Theme Park (6.5 km) • Easy access to transportation with distances displayed in kilometers for easy planning • Featured amenities include an outdoor pool, spa tub, and complimentary WiFi • Business-friendly with amenities such as concierge services and luggage storage • Roundtrip airport shuttle (surcharge) for convenient travel • Full breakfast options available daily (fee applies)

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Snack bar

Swimming Pool

Designated Smoking Areas

Terrace

Concierge desk

Breakfast available

Airport shuttle service

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Snack bar

Swimming Pool

Designated Smoking Areas

Terrace

Concierge desk

Food & Beverages

Breakfast available

Services

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Professional property host/manager.

Gap period enforced between guest stays - 48 hours.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Masks are available to guests.

Protective clothing is available to guests.

Gloves are available to guests.

No cribs (infant beds) available.

Minimum guest age is 18.

No rollaway/extra beds available.

Caters to adults only.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: MXN 32.57 per accommodation, per night.

We have included all charges provided to us by the property..

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Guests under 18 years old are not permitted at this adults-only property..

No pets and no service animals are allowed at this property..

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Professional property host/manager.

Gap period enforced between guest stays - 48 hours.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Masks are available to guests.

Protective clothing is available to guests.

Gloves are available to guests.

No cribs (infant beds) available.

Minimum guest age is 18.

No rollaway/extra beds available.

Caters to adults only.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: MXN 32.57 per accommodation, per night.

We have included all charges provided to us by the property..

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Guests under 18 years old are not permitted at this adults-only property..

No pets and no service animals are allowed at this property..

Pet Policy

Pets not allowed.

Service animals not allowed.

₹2,895

₹7,682

62% OFF

+ ₹683 taxes / night

Earn 35 Reward Points

Flat ₹511.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Non Refundable

₹2,895

₹7,682

62% OFF

+ ₹683 taxes / night

Update Price

Earn 35 Reward Points

Flat ₹511.00 off included with coupon INTSTAY

Amenities

Location

Gonzalo Guerrero, Playa del Carmen, Quintana Roo, 77710

View on Maps

Ratings & Reviews

4.1/5

437 Ratings

Paris Williams

4/5

21 Nov, 2023

Very nice boutique Hotel, very clean. Great location, right on the main strip. Only two perhaps challenges is that you will hear loud music all night until late and in our (my friend and I) king size bed room there was no real privacy for the bathroom or shower but if that doesn't bother you, I highly recommend it!

Mathias Olsen

1/5

18 Jul, 2022

My girlfriend and I were going to stay in this hotel for 5 nights, but checked out after the first night. There was so much noise from a bar located in the hotel that we could not sleep until the bar closed. The pictures of the hotel are old and the whole pool area is very worn and not maintained. We had to wait almost 1 hour for the receptionist when we were to check in. I even had to talk to someone else at the hotel who called the receptionist. In the room there were stains on the bedding and the bedding was not put on properly. There were holes directly into the pipes in the wall of the bathroom. When we checked out and explained why, we got no apology. Very glad we changed hotels! Can not recommend anyone to stay here.

Nathan K

1/5

3 Jan, 2023

This place was terrible. The hot water didn't work, they didn't tell us until we were checking in. They said we could request a refund and fined another hotel. Would have been nice if they mentioned that in the morning when we were chatting on WhatsApp. The smell was bad, and the street noise make you think you are literally laying in the street. The elevator makes you feel like you are playing Russian roulette every time you use it. I can not recommend this place to anyone.

EverythingPlayaDelCarmen Website

2/5

10 Mar, 2022

When this hotel opened it was a cosmopolitan hotel and something new for Playa. In the past few years it has gone downhill. The bar downstairs is the worst part. It is so loud it is impossible to sleep. This hotel only has 22 rooms and 10 are in the front all within earshot of the loud bar. This hotel should charge much less because the value has gone down a lot. You can see in the hotel how maintenance has only friend to keep the hotel open. It is not a good place to stay and there are many other places to stay nearby that are better. The value of this hotel is about $35 usd a night, but they charge a lot more. Save yourself some sleepless nights and book another place.

Paris Williams

4/5

21 Nov, 2023

Mathias Olsen

1/5

18 Jul, 2022

Nathan K

1/5

3 Jan, 2023

thegirlybudget

1/5

8 Jan, 2023

On booking its a 5 star hotel, it definitely isn't a 5 star hotel unfortunately. There was no water, the staff was rude and one of them even threatened me. It's not clean, the photos are not real. Music at all hours of the night. Just no!

EverythingPlayaDelCarmen Website

2/5

10 Mar, 2022

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.