Sercotel Togumar

4.2/5(1.23K Reviews) rating

3 Star Hotel locationPin

Madrid, Community of Madrid

1/57

About hotel

Nestled in the bustling Chamartín neighbourhood, the Sercotel Togumar offers an ideal stay for those looking to explore the vibrant city of Madrid. With the iconic Santiago Bernabéu Stadium just a quick 3-minute drive away and the bustling Gran Via Street only 7 minutes away, this hotel is perfectly situated in the heart of all the action. Experience comfort and convenience in one of our 75 modern guestrooms, each equipped with a fully-equipped kitchen containing a refrigerator and stove top. Stay connected with complimentary WiFi and take advantage of the daily housekeeping and in-room safes. Whether traveling for business or pleasure, make yourself feel at home during your stay with us. Our central location makes it easy to discover the city's rich culture. The National Auditorium of Music and San Camilo Hospital Quirón are both within walking distance. And for those savvy business travellers, the Paseo de la Castellana and the Azca Financial District are close by. After a busy day, relax on our terrace and take in the stunning city views. The complimentary WiFi and tour/ticket assistance will ensure a seamless stay. For our business travellers, we offer a fully-equipped business center, dry cleaning/laundry services, and a 24-hour front desk for convenience. On-site self-parking is also available. Fuel up for the day with our delicious buffet breakfast served in the coffee shop/cafe. Available on both weekdays and weekends for a small fee. With its convenient location and ample amenities, the Sercotel Togumar offers affordable accommodations suitable for all types of travelers. And with the option of booking online, planning your stay is effortless. Book Sercotel Togumar Online now and experience the vibrant city of Madrid. Located at Calle de Canillas, 59, Madrid 28002, Spain, our hotel is easily accessible for guests.

Highlights

• Take advantage of prime central location in Madrid's Chamartín area • Conveniently located 3-minute drive from Santiago Bernabéu Stadium and 7 minutes from Gran Via Street • Explore the city with easy access to top attractions, such as Puerta del Sol, Plaza Mayor, and Santiago Bernabéu Stadium • Choose from 75 spacious guestrooms equipped with kitchenettes and complimentary Wi-Fi • Discover nearby cultural sites like the National Auditorium of Music and Sorolla Museum (within 2.4 km) • Stay productive with a business center and 24-hour front desk services • Enjoy stunning views from the hotel's terrace and stay connected with complimentary Wi-Fi • Choose from a range of dining options, including a café and daily buffet breakfast (additional fee applies) • Just 11.4 km from Adolfo Suarez Madrid-Barajas Airport for easy access • Ideal for both casual and business travelers, with premium amenities and budget-friendly options available.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Library

Terrace

Breakfast available

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Library

Terrace

Food & Beverages

Breakfast available

Business

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property does not require health documentation at check-in.

Professional property host/manager.

Contactless check-out is available.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Safe Tourism Certified (Spain).

Commonly-touched surfaces are cleaned with disinfectant.

Property does not offer onsite COVID-19 testing.

Special check-in instructions

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

Contactless check-out is available.

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are allowed.

Pets allowed.

Pet max weight (per pet) in kg is 7.

Service animals are exempt from fees/restrictions.

Pet max weight (per pet) in lb is 15.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property does not require health documentation at check-in.

Professional property host/manager.

Contactless check-out is available.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Safe Tourism Certified (Spain).

Commonly-touched surfaces are cleaned with disinfectant.

Property does not offer onsite COVID-19 testing.

Special check-in instructions

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

Contactless check-out is available.

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are allowed.

Pets allowed.

Pet max weight (per pet) in kg is 7.

Service animals are exempt from fees/restrictions.

Pet max weight (per pet) in lb is 15.

₹8,010

₹14,246

44% OFF

+ ₹900 taxes / night

Earn 89 Reward Points

Flat ₹1,273.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹8,010

₹14,246

44% OFF

+ ₹900 taxes / night

Update Price

Earn 89 Reward Points

Flat ₹1,273.00 off included with coupon INTSTAY

Amenities

Location

Chamart�n, Madrid, Community of Madrid, 28002

View on Maps

Ratings & Reviews

4.2/5

1.23K Ratings

Linh Nguyen

1/5

15 Oct, 2023

I honestly just experienced the worst customer service I have ever experienced at any hotel I have been all over the world. First of all, there is absolutely no one who helps you with your luggages, there are so many stairs going up and down and no one offered to help. Secondly, when I noticed the AC couldn’t be turned on, I asked the staff here and they told me that because it is the Autumn now, the AC is turn off!?! That information was not disclosed when I booked the hotel! Even at hostel there will be AC. They literally gave me a fan and told me they feel cold at night so there is no need for AC, well, that was NOT what I paid for!! My room feels hot and I need AC! Plus, I don’t care if it is the winter, if I want AC, I should have AC on! Isn’t that what we are paying for? You cannot surprise us with this kind of information when we arrive at your hotel!! When I complained, they literally said I can book another hotel. I feel the need to warn travelers about this hotel and the terrible customer services at this place. I felt like I was lied to and disrespected. Dear management, you should do better.

Adina Calnan

1/5

13 Nov, 2023

Too many stairs from the front door and throughout the property which makes it difficult/challenging to carry the luggage, the internet was dropping, the toilet flush button was broken, and overall, very noisy. We could hear people in other rooms moving chairs around, talking, etc. Would not recommend.

Mevlüt Uzun

3/5

20 Oct, 2023

Rooms are nice and clean enough. Location is good. Not the city centre, but very close to the subway hub. However, it doesn’t worth 200€ per day. You can stay in California with that price.

Ray Calnan

2/5

7 Nov, 2023

The location was close to small local restaurants. The property was very dated and in poor condition. The unit was old with dated finishes in poor condition. The kitchen and bathroom were NOT clean. The internet was very bad. It went out regularly and had limited speed when connected. We ended up using mobile data the entire time, because the wifi was so unreliable. The windows did not seal properly and were not very good, so we could hear every noise from the street outside. This includes the garbage trucks that come at 2 am. The units and hallway have tile floors and it seems that this building was not purposed built for accommodation, so every movement in neighbouring units or the cleaning people in the hall makes a very loud sound in the unit. It seems like people are dragging chairs around all day and night.

Linh Nguyen

1/5

15 Oct, 2023

Adina Calnan

1/5

13 Nov, 2023

Mevlüt Uzun

3/5

20 Oct, 2023

Rooms are nice and clean enough. Location is good. Not the city centre, but very close to the subway hub. However, it doesn’t worth 200€ per day. You can stay in California with that price.

Ray Calnan

2/5

7 Nov, 2023

Karen MANDER

5/5

22 Jul, 2023

Very helpful and friendly staff (very early check in to my room at 10am instead of 14;00) plus a coffee on the house. The staff kept our suitcases and let us get changed before flight Great room good air con and facilities ( mini kitchen with fridge ) in a quiet road. Near the metro station. Highly recommended

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.