Serendipity

3.2/5(63 Reviews) locationPin

Rome, Lazio

1/93

About hotel

Transform: Experience the hidden treasure nestled in the heart of Rome's magnificent historical center with the accommodating Serendipity. This sophisticated townhouse hotel boasts 11 air-conditioned rooms, each equipped with modern amenities including flat-screen televisions and complimentary Wi-Fi access. Relax in your own private en-suite, featuring a refreshing shower, a convenient bidet, and a hairdryer. Strategically situated, Serendipity is the ideal starting point for your adventures in Rome. The iconic Colosseum is only a brief 5-minute drive away, while the renowned Spanish Steps are easily accessible. Immerse yourself in the vibrant city culture by visiting the nearby University of Roma-La Sapienza. Plus, popular destinations such as Piazza di Spagna, Trevi Fountain, and Via Veneto are all within 3km, making it easy to explore all that Rome has to offer. Unwind in the tranquil garden and take in breathtaking views of the city, or explore the charming streets of Rome just outside the hotel's doors. To ensure a seamless stay, the hotel offers complimentary amenities such as wireless internet and a welcoming reception area. Serendipity caters to the needs of both business and leisure travelers with top-notch services like a 24-hour front desk, express check-out, and luggage storage. For guests arriving by air, the hotel's convenient location is near both Fiumicino- Leonardo da Vinci International Airport and Ciampino Airport, with a roundtrip airport shuttle available for a fee. Take your experience in Rome to new heights with Serendipity, where tranquility and convenience merge perfectly in the heart of this bustling metropolis. Reserve your stay now and immerse yourself in the best of what Rome has to offer, all at your fingertips. Book Serendipity Online now to take advantage of our affordable Serendipity room prices! We are located at Viale Castro Pretorio 25, RM185, Italy and are ready to welcome you to your unforgettable Roman getaway.

Highlights

• Ideal location in the heart of Rome's Historic Center • Within a 5-minute drive from iconic landmarks such as Colosseum and Spanish Steps • Luxury, boutique, and budget options to suit all types of travelers • Well-equipped, air-conditioned rooms with flat-screen TVs and free WiFi • Short distances (0.4km - 2.1km) from major attractions • Easy access to transport links with airport and railway station within 30.7km and 0.5km respectively • Garden with stunning city views • 24-hour front desk and luggage storage for convenience • Roundtrip airport shuttle available for a surcharge • Perfect for both casual and business travelers.

Quick Facts

Check-In

1:00 PM

Check-Out

10:30 AM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Airport shuttle service

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Services

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher.

Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms.

Property does not require health documentation at check-in.

Professional property host/manager.

Please note, some room types at this property are not available when booking a stay with children.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Electrostatic spray is used for disinfection.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

No cribs (infant beds) available.

No rollaway/extra beds available.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 7.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age..

We have included all charges provided to us by the property..

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Cashless payment methods are available for all transactions.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The check-in location differs from the property location. Check-in location: [Angel srls/Palma, Block B]. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher.

Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms.

Property does not require health documentation at check-in.

Professional property host/manager.

Please note, some room types at this property are not available when booking a stay with children.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Electrostatic spray is used for disinfection.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

No cribs (infant beds) available.

No rollaway/extra beds available.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

We have included all charges provided to us by the property..

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Cashless payment methods are available for all transactions.

Pet Policy

Pets not allowed.

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Amenities

Location

Viale Castro Pretorio, Rome, Lazio, 185

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Ratings & Reviews

3.2/5

63 Ratings

Andrew Gaspar

1/5

11 Oct, 2023

The only good aspect is the location, but I’m still rating it low because this place is disgusting. The company that owns it seems to have at least 3 locations: Sun Moon, Serendipity, and In Rome. After staying at Serendipity, I wouldn’t stay at any of these locations. Sure it’s close to the stations, but the bathroom is absolutely disgusting with mold on the shower head and inside the shower itself, which is so small I had to use it with the doors open just to move around. Seems like the cleaners just change the sheets and towels and move on. Would not recommend anyone stay in this health hazard, just pay more to be somewhere else.

S Edi

1/5

26 Aug, 2017

Worst hotel we stayed in during our one month Europe tour. NO WIFI in room, inadequate breakfast, poor housekeeping, very hard to locate hotel. When we asked about the WIFI we were told that it works well on the corridors and reception area. (But room is advertised as having WIFI) All other rooms are the same as we booked two rooms and saw other guests also complaining about the WIFI and the management pretends they are unaware of the problem to each guest!! Breakfast is only a croissant and coffee with fruit juice- served by grumpy and morose staff (not self service). Seating area is outside the building in open air with no table service and can be reached only by a flight of stairs. Luckily it didn't rain while we were there! Stayed here five days and sheets were changed only once - that was also because we insisted on it. The staff actually told us that sheets are changed every 4 days!!! Locating the hotel on arrival was a nightmare. Although it is only 500 meters from Termini station we spent a good half hour walking around in circles trying to find it. Hotel is housed in an old building shared by six other hotels. The only prominent signage is for Hotel Enrico - absolutely no sign for Serendipity. The reception is in a different wing of the building. The AC was good (and does not work if the window is open) The mini bar took some time to cool but was ok from 2nd day. I would not stay here again and do not recommend this hotel to anyone (unless you are a backpacker hostel type of traveller)

Theodore Vojik

3/5

12 Aug, 2021

Rooms were average, staff was ok but could be better and were annoyed to help us. Breakfast was way worse that local cafe. But the view from the room was amazing.

Andrew Gaspar

1/5

11 Oct, 2023

S Edi

1/5

26 Aug, 2017

Theodore Vojik

3/5

12 Aug, 2021

Rooms were average, staff was ok but could be better and were annoyed to help us. Breakfast was way worse that local cafe. But the view from the room was amazing.

A E

1/5

8 Jan, 2023

Pay attention to the hotel in a good location, but the hotel is trash, be careful, it's really unsolicited

tu tu

1/5

3 Jul, 2017

Very rude indian staff. There were no hot water in the bathroom.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.