Serene Kandy

4/5(316 Reviews) rating

4 Star Hotel locationPin

Kandy, Central Province

1/65

About hotel

Welcome to our delightful 4-star hotel, ideally situated in the spellbinding historical area of Kandy. Immerse yourself in the allure and grandeur of our prime address, just a brief 15-minute stroll from the renowned Malwathu Maha Viharaya and Wales Park. With 21 luxurious guestrooms to select from, each adorned with a flat-screen TV, private balcony or patio, and complimentary high-speed internet, our hotel offers the ultimate blend of convenience and indulgence. Mesmerizing vistas and tranquil surroundings await you at our hotel, with the central location granting effortless access to popular landmarks such as the Temple of the Tooth and Lakeside Adventist Hospital. Soak in the vibrant cultural scene of Kandy by exploring nearby treasures like the Natha Devale and National Museum. For sports enthusiasts, the Asgiriya Stadium is a mere stone's throw away, while the Kandyan Art Association & Cultural Centre offers a dose of authentic retail therapy. After a day of marvelous adventures, relax on our patio and bask in the awe-inspiring views, or take advantage of our complimentary Wi-Fi. Our attentive team is always at your service to help with booking tours and tickets, ensuring a memorable stay with us. For added convenience, we provide luggage storage, laundry facilities, and a safety deposit box at the front desk. And if you require transportation to and from the Bandaranaike Intl. Airport, we've got you covered for a nominal charge. Indulge in delectable cuisine at our in-house restaurant or unwind with a refreshing beverage at our stylish bar/lounge. For a taste of local culture, a continental breakfast awaits you every morning from 6:00 AM to 10:30 AM. With its unparalleled location, impeccable amenities, and unmatched hospitality, our hotel is the ideal choice for an unforgettable stay in Kandy. Book a room now and let us introduce you to the wonders of this captivating city. Don't wait any longer to experience the affordable Serene Kandy room prices and Book Serene Kandy Online today! Plus, our hotel address is 113, Rajapihilla Mawatha, Sri Lanka, making it easier for you to reach us.

Highlights

• Convenient location near Malwathu Maha Viharaya and Wales Park • Close to Kandy's historic sites, including Temple of the Tooth and Kandy Lake • Modern and comfortable guestrooms with free WiFi and satellite TV • Terrace with stunning views and free WiFi throughout the hotel • Ideal for both casual and business travelers • Luxurious amenities and personalized service • Within 2.5 km from Kandy Railway Station and 103.2 km from Bandaranaike Intl. Airport • On-site restaurant offering delicious meals; bar/lounge for drinks • Business amenities such as luggage storage and laundry facilities • Continental breakfast available daily for a fee • Airport shuttle and free self-parking available • Choice of 4-star luxury, boutique or budget option with 21 guestrooms.

Quick Facts

Check-In

7:00 AM

Check-Out

12:00 PM

Rooms

Popular Amenities

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Designated Smoking Areas

Terrace

Children's Pool

Breakfast available

Airport shuttle service

Show all Amenities

General Amenities

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Designated Smoking Areas

Terrace

Activities

Children's Pool

Food & Beverages

Breakfast available

Services

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Reservation might be required for some facilities onsite.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Masks are compulsory at the property.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: Christmas Eve (24 December) Gala Dinner per adult: USD 60.

Christmas Eve (24 December) Gala Dinner per child: USD 30 (from 6 to 11 years old).

New Year's Eve (31 December) Gala Dinner per adult: USD 75.

New Year's Eve (31 December) Gala Dinner per child: USD 37.5 (from 6 to 11 years old).

We have included all charges provided to us by the property..

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

No pets and no service animals are allowed at this property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 6 AM - midnight. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Reservation might be required for some facilities onsite.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Masks are compulsory at the property.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: Christmas Eve (24 December) Gala Dinner per adult: USD 60.

Christmas Eve (24 December) Gala Dinner per child: USD 30 (from 6 to 11 years old).

New Year's Eve (31 December) Gala Dinner per adult: USD 75.

New Year's Eve (31 December) Gala Dinner per child: USD 37.5 (from 6 to 11 years old).

We have included all charges provided to us by the property..

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

No pets and no service animals are allowed at this property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Pet Policy

Pets not allowed.

Service animals not allowed.

₹7,731

₹12,253

37% OFF

+ ₹2,286 taxes / night

Earn 100 Reward Points

Flat ₹1,431.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹7,731

₹12,253

37% OFF

+ ₹2,286 taxes / night

Update Price

Earn 100 Reward Points

Flat ₹1,431.00 off included with coupon INTSTAY

Amenities

Location

Rajapihilla Mawatha, Kandy, Central Province

View on Maps

Ratings & Reviews

4/5

316 Ratings

Matej Osterman

5/5

29 Dec, 2023

Great location, nice views of Candy lake and surroundings. Hotel is very very clean and i was really surprised how good everything looked. Breakfast is a bit basic, but you have everything essential that you need. Bed was so comfortable. Also good restaurants around the hotel.

piyush sant

5/5

7 Jan, 2024

This was really a great stay, rooms and property are very clean, nice and well maintained. Staff is very polite, courteous and helpful.

Yaser Kelany

5/5

22 Jun, 2019

Located in a nice spot overlooking Kandy city from above a hill. Was surprised to have my booking upgraded to a larger luxury room. Very clean room with a nice view. Breakfast was basic and good. Staff always did their best to meet their guest's needs. My stay was split between two rooms. The second was a cool suite with an amazing view. A complimentary fruit platter was delivered to the suite. The Jacuzzi was too good!! Highly recommend the place for future stays!! The only thing is that Restaurant and rooftop pool are both located in another building which is less than a minute walking distance down the street.

Roshani Ambrose Wittrock

4/5

16 Jan, 2017

My family and I stayed at the Serene Grand Hotel for a day and a half. We arrived one hour after check in time and our rooms were not ready. This was a bit of an annoyance as we were on a schedule for evening events. The hotel front desk was very kind and responsive. Our rooms didn't have water and we had half opened food/snacks from the previous guests but they came and cleaned everything out quickly. The view from the dinner halls balcony was lovely. Everything was clean and comfortable. The dinner was so-so, maybe too western for us. Definitely a good stay for a quick trip.

L. L.

4/5

13 Feb, 2020

We had a very spacious room with a small balcony. It was quite amazing. Unfortunately, during the night we did hear noise from the pool. Maybe some pump or such. For breakfast or dinner you'll have to go to the East Wing. So you might have to expect a 50m walk. From the roof/pool you can see the Tooth Relict Temple. The people where noce and very helpful, the food was very good and all in all we enjoyed it.

Matej Osterman

5/5

29 Dec, 2023

piyush sant

5/5

7 Jan, 2024

This was really a great stay, rooms and property are very clean, nice and well maintained. Staff is very polite, courteous and helpful.

Yaser Kelany

5/5

22 Jun, 2019

Roshani Ambrose Wittrock

4/5

16 Jan, 2017

L. L.

4/5

13 Feb, 2020

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.