Seven Terraces Hotel

4.6/5(321 Reviews) rating

4 Star Hotel locationPin

Penang, Penang

1/62

About hotel

Welcome to Seven Terraces Hotel, a 4-star sanctuary tucked away amidst the busy streets of George Town. Our exceptional location puts you within walking distance of the top attractions in the city, such as the Goddess of Mercy Temple and the Camera Museum. Get lost in the vibrant culture and history of George Town, with must-see landmarks like the Penang State Museum and the Kapitan Keling Mosque just steps away. Relax and recharge in one of our 16 beautifully appointed guest rooms, each offering a unique blend of elegance and comfort. Stay connected with complimentary Wi-Fi, and pamper yourself in our lavish bathrooms complete with hair dryers and plush bathrobes. Our dedicated housekeeping team will ensure that your room is always in pristine condition. As you step outside, immerse yourself in the lively streets of Armenian Street and Acheen Street, teeming with energy and rich heritage. Take a leisurely stroll to iconic sights such as the Penang Islamic Museum and the Cheong Fatt Tze Mansion. Plus, with Georgetown UNESCO Historic Site just a short walk away, there's no end to the opportunities for exploration. At Seven Terraces Hotel, we take pride in offering our guests a seamless and hassle-free stay. Take advantage of our complimentary Wi-Fi, gift shops, and laundry facilities. Our amiable and bilingual staff is always on hand to attend to your needs, and our luggage storage and airport shuttle services make traveling a breeze. Indulge in a delectable meal at Kebaya Dining, our on-site restaurant serving a delectable selection of local and international cuisine. Make your booking today and discover the perfect combination of luxury, convenience, and cultural immersion at Seven Terraces Hotel. Our property is just a stone's throw from Penang Intl. Airport, making it an ideal choice for your next trip to this vibrant city.

Highlights

• Located in George Town, steps away from Goddess of Mercy Temple • Rooms feature complimentary Wi-Fi and daily housekeeping • Within walking distance of Camera Museum and Penang State Museum • Close proximity to popular landmarks, including Kapitan Keling Mosque and Pinang Peranakan Mansion • Multilingual staff, luggage storage, and laundry facilities for business travelers • Range of room options available, including luxury and budget choices • Within 1.3km of KOMTAR and 2km of Gurney Drive • Complimentary Wi-Fi and gift shops for casual travelers • Roundtrip airport shuttle available with free self parking on site • Individually decorated guestrooms with hairdryers and bathrobes

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Shops and commercial services

Swimming Pool

On-Site parking

Airport shuttle service

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Shops and commercial services

Swimming Pool

On-Site parking

Services

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Noise-free guestrooms cannot be guaranteed.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

Minimum guest age is 6.

Social distancing measures are in place.

Caters to adults only.

Parking height restrictions apply.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Staff wears personal protective equipment.

Essential workers only - NO.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: MYR 3.00 per accommodation, per night.

We have included all charges provided to us by the property..

Guests under 6 years old are not permitted at this adults-only property..

No pets and no service animals are allowed at this property..

Parking height restrictions apply..

Front desk staff will greet guests on arrival.

Pet Policy

Service animals not allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Noise-free guestrooms cannot be guaranteed.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

Minimum guest age is 6.

Social distancing measures are in place.

Caters to adults only.

Parking height restrictions apply.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Staff wears personal protective equipment.

Essential workers only - NO.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: MYR 3.00 per accommodation, per night.

We have included all charges provided to us by the property..

Guests under 6 years old are not permitted at this adults-only property..

No pets and no service animals are allowed at this property..

Parking height restrictions apply..

Front desk staff will greet guests on arrival.

Pet Policy

Service animals not allowed.

Pets not allowed.

₹10,691

₹13,190

19% OFF

+ ₹1,107 taxes / night

Earn 117 Reward Points

Flat ₹1,685.38 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹10,691

₹13,190

19% OFF

+ ₹1,107 taxes / night

Update Price

Earn 117 Reward Points

Flat ₹1,685.38 off included with coupon INTSTAY

Amenities

Location

Stewart Ln, Penang, Penang, 10200

View on Maps

Ratings & Reviews

4.6/5

321 Ratings

Justine Rugers

5/5

12 Jan, 2024

This was our first trip to Malaysia and I was blown away by Georgetown. A big part of that was the hotel that we chose. The moment you enter the foyer of Seven Terraces, you are transported to another era in time. The hotel has been renovated back to its original opulence, everywhere you look is ornate gold trims and so much detail. It’s such a peaceful place, you would never know you’re in the middle of a busy town. The location is perfect, with a 5 min walk to chulia night markets, love lane for fun bars, money changers and the n beautiful temple of the goddess. We stayed in apartment 2 and it blew our minds, so much space and opulence. An amazing four poster king bed, lounge area and bathroom downstairs and two single beds and a bathroom upstairs. Their pool area is cute and peaceful. The whole place made me feel very zen. If you’re after a hotel with all the mod cons like gyms and elevators, then this place isn’t for you. If you want to fully experience the culture of Georgetown, then you must stay here. We will definitely be back

Sally Knight

5/5

2 Sep, 2023

From the minute we arrived it was heavenly. The place itself is sublime and you feel if you have been transported back in time to an era past. The hotel itself is a heritage building which has been lovingly restored to encompass modern amenities, filled with Asian art and antiques. We found every single member of staff to be friendly, knowledgeable and informative without being too intrusive. The room was more of a suite, double story which was no issue for us but may pose a problem for someone less nimble as the internal stairs are steep. Breakfast were served between daily and consisted of both European and local style food of a high standard. A wonderful afternoon tea served daily between 3-4pm with delicious traditional sweet jellies. We had a set menu at the hotel restaurant which is of an extremely high standard and very reasonably priced for the the high quality of the food. Although they serve food at the hotel the staff were more than happy to recommend other local eateries. One week was not enough in this hotel! It is situated in the heart of Georgetown among top restaurants and streets you can wonder in for days. Thank-you to all the staff for our wonderful stay.

Bob Schiff

5/5

7 Jan, 2024

If you love the heritage feel of Georgetown this is an opportunity to stay in a classic lovingly restored boutique hotel with all the history and charm that implies. The staff is wonderful as is the restaurant. Whil

Jules Di Prinzio

5/5

15 Sep, 2023

Well well well....my stay at the Seven Terraces was absolutely fabulous.The Boutique hotel was right in the middle of the UNESCO village in Georgetown and it was an easy stroll to great little cafes, shops, restaurants, eateries and entertainment.The staff at the terraces were so helpful, friendly,pleasant and engaging.everyone of them from front office,to cleaners,cooks,and other service areas were wearing a smile daily The rooms were huge 80M2 and well equipped.I would stay there again and again.

Justine Rugers

5/5

12 Jan, 2024

Sally Knight

5/5

2 Sep, 2023

Bob Schiff

5/5

7 Jan, 2024

Zoe barber

5/5

18 Aug, 2023

Totally love the place. The service is good. The big breakfast is delectable. Special shout out to Ayu and Omar! ❤️❤️❤️ The pool area is a good place to decompress. They have complimentary mini high tea at 3pm daily for their guests.

Jules Di Prinzio

5/5

15 Sep, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.