Shangri-La Rasa Sayang, Penang

google-logo4.6/5(6.28K Reviews)rating5 Star HotellocationPinPenang, Penang
Facade 1
Facade 2
count253
    14,65511,499

    About hotel

    Located in the heart of George Town, The Shangri-La Rasa Sayang is a luxurious haven that promises an exceptional and unforgettable stay for guests. Offering a harmonious fusion of city and beach experiences, this 5-star hotel is perfect for travelers seeking the best of both worlds. Step inside the elegant lobby and be greeted by 304 meticulously designed and fully air-conditioned rooms. Each room is lavishly furnished with modern amenities such as plush beds, state-of-the-art LCD televisions, and complimentary Wi-Fi to provide utmost comfort and relaxation. The spacious private bathrooms, featuring deep soaking bathtubs and luxurious toiletries, will transport you to a world of indulgence and opulence. With the needs of both leisure and business travelers in mind, The Shangri-La Rasa Sayang offers a plethora of attractions. Relax and rejuvenate at the on-site spa with an array of soothing massages and rejuvenating body treatments. The resort also boasts of concierge services, babysitting services, and 2 outdoor swimming pools to enhance your luxurious experience. Business travelers will appreciate the limo/town car service, express check-out, and complimentary newspapers in the lobby. Embark on a gastronomic journey at the resort's dining options. Spice Market Cafe, one of the 3 on-site restaurants, serves a tempting selection of international cuisine. For a more intimate experience, indulge in 24-hour room service, or meet up with friends at one of the 2 bars/lounges and enjoy your favorite beverage. The excitement doesn't end at the resort. Explore the wonders of Penang with popular attractions such as Ferringgi Beach and Tropical Spice Garden situated just a short distance away. For added convenience, the hotel offers a roundtrip airport shuttle at a surcharge and complimentary self-parking. Indulge in the ultimate city and beach living experience at The Shangri-La Rasa Sayang. Book your stay today and immerse yourself in the natural beauty and impeccable service. Let your senses awaken and your soul rejuvenate during your stay at this luxurious hotel in Penang. Make your reservations now for Shangri-La Rasa Sayang, Penang room prices and book Shangri-La Rasa Sayang, Penang Online to ensure an extraordinary and memorable stay at Jalan Batu Feringgi, Penang11100, Malaysia.
    Highlights
    • Luxury 5-star resort near Eden Parade Shopping Centre • 0.9 km from Ferringgi Beach and 30.6 km from Penang International Airport • Surrounded by popular tourist attractions like Tropical Spice Garden and Batu Ferringhi Night Market • 304 air-conditioned rooms with amenities like free WiFi and satellite TV • Spa with massages, body treatments, and facials available for ultimate relaxation • Golf course and 2 outdoor swimming pools for leisure activities • Concierge services and babysitting available for convenience • Limo/town car service and express check-out for business travelers • 3 on-site restaurants serving international cuisine, 2 bars/lounges, and room service available 24/7 • Continental breakfast offered daily • Budget-friendly option for both casual and business travelers.
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    Quick Facts

    Check-In
    3:00 PM
    Check-Out
    12:00 PM
    Rooms
    304
    Floors
    8
    Popular Amenities
    Popular Amenities
      General Amenities

      24-hour front desk

      Hotel safe deposit box (not room safe box)

      Lift/ Elevator

      Multilingual Staff

      Newspaper

      Shops and commercial services

      Snack bar

      Bell staff/porter

      Designated Smoking Areas

      Terrace

      Concierge desk

      Sauna

      Activities

      Baby Sitting / Child Services

      Children's Pool

      Tennis on site

      BBQ/Picnic area

      Tennis court

      Food & Beverages

      Breakfast available

      Services

      Gym

      Airport shuttle service

      Beauty Shop/Salon

      Business

      Banquet Facilities

      Check-in instructions

      Extra-person charges may apply and vary depending on property policy.

      Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

      Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

      This property accepts credit cards; cash is not accepted.

      This property uses a grey water recycling system.

      Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

      The listed child breakfast fee applies to guests age 11 and younger.

      Professional property host/manager.

      Gap period enforced between guest stays - 24 hours.

      Contactless check-out is available.

      Shield between guests and staff in main contact areas.

      Property confirms they are implementing guest safety measures.

      Temperature checks are available to guests.

      Individually-wrapped food options are available.

      Social distancing measures are in place.

      Staff temperature checks are conducted regularly.

      Property confirms they are implementing enhanced cleaning measures.

      Guests are provided with free hand sanitizer.

      Property is cleaned with disinfectant.

      Individually-wrapped food options are available for dinner.

      Individually-wrapped food options are available through room service.

      Staff wears personal protective equipment.

      Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

      Individually-wrapped food options are available for breakfast.

      Masks are available to guests.

      Car recommended.

      Individually-wrapped food options are available for lunch.

      Contactless check-in is available.

      Protective clothing is available to guests.

      Gloves are available to guests.

      Commonly-touched surfaces are cleaned with disinfectant.

      Special check-in instructions

      You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: MYR 3.00 per accommodation, per night.

      We have included all charges provided to us by the property..

      Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation..

      One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

      The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

      Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation..

      A car is recommended for transportation to and from this property..

      Contactless check-in and contactless check-out are available.

      Front desk staff will greet guests on arrival. Guests age 16 and older booked in Rasa Wing guestrooms have access to the Rasa Wing pool. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

      Pet Policy

      Pets not allowed.

      Property Rules
      Check-in instructions

      Extra-person charges may apply and vary depending on property policy.

      Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

      Property Rules
        Check-in instructions

        Extra-person charges may apply and vary depending on property policy.

        Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

        Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

        This property accepts credit cards; cash is not accepted.

        This property uses a grey water recycling system.

        Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

        The listed child breakfast fee applies to guests age 11 and younger.

        Professional property host/manager.

        Gap period enforced between guest stays - 24 hours.

        Contactless check-out is available.

        Shield between guests and staff in main contact areas.

        Property confirms they are implementing guest safety measures.

        Temperature checks are available to guests.

        Individually-wrapped food options are available.

        Social distancing measures are in place.

        Staff temperature checks are conducted regularly.

        Property confirms they are implementing enhanced cleaning measures.

        Guests are provided with free hand sanitizer.

        Property is cleaned with disinfectant.

        Individually-wrapped food options are available for dinner.

        Individually-wrapped food options are available through room service.

        Staff wears personal protective equipment.

        Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

        Individually-wrapped food options are available for breakfast.

        Masks are available to guests.

        Car recommended.

        Individually-wrapped food options are available for lunch.

        Contactless check-in is available.

        Protective clothing is available to guests.

        Gloves are available to guests.

        Commonly-touched surfaces are cleaned with disinfectant.

        Special check-in instructions

        You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: MYR 3.00 per accommodation, per night.

        We have included all charges provided to us by the property..

        Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation..

        One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

        The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

        Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation..

        A car is recommended for transportation to and from this property..

        Contactless check-in and contactless check-out are available.

        Front desk staff will greet guests on arrival. Guests age 16 and older booked in Rasa Wing guestrooms have access to the Rasa Wing pool. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

        Pet Policy

        Pets not allowed.

        11,499

        14,655

        22% OFF

        + ₹2,585 taxes / night

        Earn 140 Reward Points
        offer_iconFlat ₹2,012.00 off included with coupon INTSTAY

        Select Rooms

        comingsoon

        OPTION 1

        Refundable
        This special discounted rate is non-refundable. If you choose to cancel this booking, you will not be refunded any of the payment.

        11,499

        14,655

        22% OFF

        + ₹2,585 taxes / night

        Update Price
        Earn 140 Reward Points
        offer_iconFlat ₹2,012.00 off included with coupon INTSTAY

        Amenities

        Location
        Kampung Tanjung Huma, Penang, Penang, 11100

        Ratings & Reviews

        4.6/5

        6.28K Ratings

        Irene David
        google-logo
        5/5
        18 Jan, 2024

        Love how the hotel has kept to its original outlook with updated internal. Appreciate it very much. The service is excellent- a 6 STAR standard. Room cleaning service - AMAZING. Personalised note and beautiful creative pieces left on our bed. LOVE IT.. No improvement required. VALUE FOR MONEY. WORTH every dollar!

        Read More
        rz ye
        google-logo
        1/5
        27 Jan, 2024

        Dear GM, I hope you are seeing this. I wanted to share my recent not-so-great experiences with your reservation team. Every time I ask for a price quote, the rates keep going up, which has been frustrating. I also noticed that it's tough to secure connecting rooms when booking five months in advance. Most guests expect confirmation, not just a vague "subject to availability." I've check with other hotels, like Park Royal, quickly confirm connecting rooms. I'm not sure why it's a challenge for your reservation system. If you're interested, I can forward you the emails from your reservation team to give you more details. Looking forward to your response.

        Read More
        david rochford
        google-logo
        4/5
        19 Jan, 2024

        Hotel is great. Pool area works well with deep areas for adults and shallow for kids. Lounge chairs for sunbathers are well away from pool and tables close by to pool for groups to store bags and stuff which is great for all.

        Read More

        4.6/5

        6.28K Reviews

        Irene David
        google-logo
        5/5
        18 Jan, 2024
        Love how the hotel has kept to its original outlook with updated internal. Appreciate it very much. The service is excellent- a 6 STAR standard. Room cleaning service - AMAZING. Personalised note and beautiful creative pieces left on our bed. LOVE IT.. No improvement required. VALUE FOR MONEY. WORTH every dollar!
        rz ye
        google-logo
        1/5
        27 Jan, 2024
        Dear GM, I hope you are seeing this. I wanted to share my recent not-so-great experiences with your reservation team. Every time I ask for a price quote, the rates keep going up, which has been frustrating. I also noticed that it's tough to secure connecting rooms when booking five months in advance. Most guests expect confirmation, not just a vague "subject to availability." I've check with other hotels, like Park Royal, quickly confirm connecting rooms. I'm not sure why it's a challenge for your reservation system. If you're interested, I can forward you the emails from your reservation team to give you more details. Looking forward to your response.
        david rochford
        google-logo
        4/5
        19 Jan, 2024
        Hotel is great. Pool area works well with deep areas for adults and shallow for kids. Lounge chairs for sunbathers are well away from pool and tables close by to pool for groups to store bags and stuff which is great for all.
        Veli-Pekka Piirainen
        google-logo
        5/5
        9 Dec, 2023
        Super nice place to spend your vacation! The resort and the food in the restaurants were great and very affordable. Staff was nice and polite. A big plus was a good gym and sauna! Everything worked well. Download Shangri-La Circle app and become a member to get great benefits. For example members got -20% discount at Spice Market restaurant as promotion.
        Candace Tetard
        google-logo
        1/5
        11 Dec, 2023
        The hotel itself was not bad, is an old 5-star resort but it was clean and spacious in the room. The pillow and mattress were comfortable, and my family and I slept well during the stay, BUT when it came to the staff it was a nightmare - 1. During the second night we ordered in-room dining for dessert, they delivered around 10pm, and after 1.5hr, a staff came up, rang the doorbell and woke up everybody, and forced us to pay right on the spot, he said the hotel cannot put the bill on my room cause the front desk didn't take enough deposit (we have paid 900RM for deposit)! Well, we only order 100RM worth of dessert and is it really necessary to wake up everyone at 11:50pm to process the payment while we will be staying for 2 more nights? on another hand, if you know the hotel didn't charge the correct amount upon check-in, why can't you bill me when you deliver the dessert? Or have the front desk alert me the next morning? I only ordered 100RM dessert, what do you mean I don't have enough deposit to settle the dessert? 2. On the last day of my stay, we went to the pool bar for a lime soda and a coffee before getting ready for my friend's wedding that evening, after 1 hr we left the pool bar, a staff called me and asked me to pay cause of the same issue, while my husband already PAID THE FULL HOTEL BILL that morning just because we didn't want the same incident occur! They called me 4 times, and forced me to go all the way back to the pool bar to settle the 2 drinks, I explained to them that I was in a rush as I am getting everyone ready for a wedding in 45 mins and if they can just come up my room to settle the bill or I go down when I walk to the wedding venue at 5pm or I settle at the front desk, but they rejected all of my suggestion and said I HAD TO GO DOWN TO THE POOL BAR AND PAY RIGHT THIS MOMENT - this is absolutely the worse experience I have ever had and the way they treated me like I skipped the bill on purpose or I am leaving the hotel right away! I have reported to the manager looks like he just apologized but did nothing to communicate to the staff - after I raised the issue at the front desk, the pool bar staff called me again and asked me why I was not there still (oh come on!). Honestly, I would NEVER EVER go back to this hotel and I strongly not recommend anyone I know, or I don't know to this resort.

        All Policies

        All Policies
          Booking Policy
          It is mandatory for all guests to present valid government photo ID’s at the time of check-in.
          The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.
          Extra guests are subject to availability. And it might incur additional charges.
          If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.
          Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.
          Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.
          The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.
          Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.
          Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.
          For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.
          The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.
          If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.
          If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.
          Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.
          Hotel Cancellation Policy
          User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.
          Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.
          User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.
          Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.
          Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.
          If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.
          In case of no show at the hotel, you'll be charged the entire booking amount.
          If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.
          You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.
          Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.
          The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.
          Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.
          Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.
          If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.
          Modification and Reschedule Policy
          Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.
          After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.

          Similar Hotels

          Shangri-La Rasa Sayang, Penang Price Start at INR 11499/Night

          hotel_imagesmap

          5.479253

          2024-12-20

          2024-12-21

          Penang
          Penang
          11100
          MY

          5

          1

          4

          5

          1

          Facade

          Shangri-La Rasa Sayang, Penang - Penang - Facade

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          Shangri-La Rasa Sayang, Penang - Penang - Facade

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          Shangri-La Rasa Sayang, Penang - Penang - Facade

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          Shangri-La Rasa Sayang, Penang - Penang - Facade

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          Shangri-La Rasa Sayang, Penang - Penang - Facade

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          Shangri-La Rasa Sayang, Penang - Penang - Facade

          Facade

          Shangri-La Rasa Sayang, Penang - Penang - Facade

          Facade

          Shangri-La Rasa Sayang, Penang - Penang - Facade

          Exterior Detail

          Shangri-La Rasa Sayang, Penang - Penang - Exterior Detail

          Exterior Detail

          Shangri-La Rasa Sayang, Penang - Penang - Exterior Detail

          Exterior Detail

          Shangri-La Rasa Sayang, Penang - Penang - Exterior Detail

          Exterior Detail

          Shangri-La Rasa Sayang, Penang - Penang - Exterior Detail

          Exterior Detail

          Shangri-La Rasa Sayang, Penang - Penang - Exterior Detail

          Exterior Detail

          Shangri-La Rasa Sayang, Penang - Penang - Exterior Detail

          Exterior Detail

          Shangri-La Rasa Sayang, Penang - Penang - Exterior Detail

          Exterior Detail

          Shangri-La Rasa Sayang, Penang - Penang - Exterior Detail

          Exterior Detail

          Shangri-La Rasa Sayang, Penang - Penang - Exterior Detail

          Exterior Detail

          Shangri-La Rasa Sayang, Penang - Penang - Exterior Detail

          Exterior Detail

          Shangri-La Rasa Sayang, Penang - Penang - Exterior Detail

          Exterior Detail

          Shangri-La Rasa Sayang, Penang - Penang - Exterior Detail

          10

          4.6

          6283

          24-hour front desk

          Hotel safe deposit box (not room safe box)

          Lift/ Elevator

          Multilingual Staff

          Newspaper

          Shops and commercial services

          Snack bar

          Bell staff/porter

          Designated Smoking Areas

          Terrace

          Concierge desk

          Sauna

          Baby Sitting / Child Services

          Children's Pool

          Tennis on site

          BBQ/Picnic area

          Tennis court

          Breakfast available

          Gym

          Airport shuttle service

          Beauty Shop/Salon

          Banquet Facilities