Shangri-La Singapore

4.6/5(12.02K Reviews) rating

5 Star Hotel

344

1/344

About hotel

Discover the perfect blend of convenience and luxury with Shangri-La Singapore (SG Clean). Located at 22 Orange Grove Road258350, Singapore, our 5-star hotel is set in the heart of one of the city's most vibrant areas. With 747 beautifully designed and air-conditioned rooms, we offer affordable accommodations suitable for a variety of people. Each room at our hotel is equipped with complimentary wired and wireless internet, cable programming, a mini fridge, and spacious bathrooms stocked with complimentary toiletries. Wake up to breathtaking city views and start your day on a high note. Our prime central location provides easy access to top attractions such as the picturesque Singapore Botanic Gardens, the thrilling Marina Bay Street Circuit, and the world-famous Universal Studios Singapore. But that's not all - our hotel also offers a range of amenities for relaxation and recreation. Take a dip in our outdoor swimming pools or challenge a friend to a game of tennis on our outdoor courts. For a truly indulgent experience, treat yourself to a rejuvenating massage, body treatment, or facial at our serene spa. Guests can also enjoy the convenience of our complimentary shuttle service, which takes you to nearby shopping areas and attractions. For business travelers, we offer complimentary wired internet access, a fully-equipped business center, and limo/town car service. With easy access to the airport, our hotel is the perfect choice for corporate trips and events. Choose from three exquisite restaurants serving a variety of cuisines, or relax with a refreshing drink at our poolside bar or bar/lounge. And don't forget to start your day off right with our daily full breakfast. At Shangri-La Singapore (SG Clean), we strive to create an unforgettable experience for all our guests during their stay in the breathtaking city of Singapore. Book Shangri-La Singapore (SG Clean) online and take advantage of our affordable room prices. Experience convenience, luxury, and exceptional service all in one place.

Highlights

• Centrally located 5-star hotel, a 3-minute drive from Orchard Road • 747 air-conditioned rooms with complimentary Wi-Fi and minibars • Pamper yourself at the on-site spa or take a dip in one of the 2 outdoor pools • Complimentary shuttle to nearby shopping areas • Close proximity to tourist attractions including Universal Studios Singapore and Marina Bay Street Circuit • Concierge services and babysitting available for convenience • Business amenities including business center and limo/town car service • Dining options including Italian cuisine and 24-hour room service • Near Orchard Tower and within walking distance to ION Orchard, Lucky Plaza, and The Paragon • Convenient distances from airport (24.4 km) and railway station (1.1 km) for both casual and business travelers.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

747

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Smoke-free property

Snack bar

Bell staff/porter

Library

Concierge desk

Sauna

Baby Sitting / Child Services

Children's Pool

Tennis on site

Tennis court

Breakfast available

Coffee/tea

Transportation

Beauty Shop/Salon

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Smoke-free property

Snack bar

Bell staff/porter

Library

Concierge desk

Sauna

Activities

Baby Sitting / Child Services

Children's Pool

Tennis on site

Tennis court

Food & Beverages

Breakfast available

Coffee/tea

Services

Gym

Transportation

Beauty Shop/Salon

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Children under 12 years of age are not permitted to access the Horizon Club Lounge after 6:30 PM.

The listed child breakfast fee applies to guests age 11 and younger.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Shangri-La Cares (Shangri-La).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Individually-wrapped food options are available for lunch.

Contactless check-in is available.

Protective clothing is available to guests.

Gloves are available to guests.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Contactless check-in and contactless check-out are available.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property enforces a strict dress code when using the Valley Wing facilities. Pajamas, bathrobes, swimwear, open-toed shoes, and room slippers are not permitted for all guests, and sleeveless shirts are not permitted for men at the Summit Room and Champagne Bar. Casual clothing is permitted only at outdoor dining venues and at the Valley Wing outdoor patio after 11 AM. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older. The listed age restriction for the Horizon Club only applies from Monday-Friday. Guests of all ages are allowed in the Horizon Club on Saturday-Sunday. This property enforces a strict business and smart casual dress code in the Horizon Club. Open-toed shoes, swimwear, and athletic clothing are not permitted for all guests, and sleeveless shirts are not permitted for men. All guests must register upon arrival. No visitors or unregistered guests are allowed in guestrooms after 10 PM.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Children under 12 years of age are not permitted to access the Horizon Club Lounge after 6:30 PM.

The listed child breakfast fee applies to guests age 11 and younger.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Shangri-La Cares (Shangri-La).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Individually-wrapped food options are available for lunch.

Contactless check-in is available.

Protective clothing is available to guests.

Gloves are available to guests.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Contactless check-in and contactless check-out are available.

Pet Policy

Pets not allowed.

₹23,462

₹28,030

16% OFF

+ ₹4,991 taxes / night

Earn 284 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹23,462

₹28,030

16% OFF

+ ₹4,991 taxes / night

Update Price

Earn 284 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Amenities

Location

Orange Grove Rd, Singapore, 258350

View on Maps

Ratings & Reviews

4.6/5

12.02K Ratings

Anusha Fernando

5/5

29 Jan, 2024

We stayed in this hotel for few days to celebrate our wedding anniversary. We arrived on early flight but to our surprise we could check in straight away. Room was beautiful decorated and was a warm welcome for our anniversary. The hotel is excellent with a beautiful team with lot of green many waterfalls ponds etc., Service was excellent and was very promt. Highly recommend for anybody who wants a 5star hospitality.

Daniel Goh

5/5

29 Jan, 2024

We had an enjoyable family staycation from check-in to check-out. Coordinating instructions for a baby cot were well followed through. Service was impeccable and our kids thoroughly enjoyed a morning at Splash. We wished that coordination between The Line and the hotel was better, as the restaurant was unaware of our room’s breakfast inclusions. It did not help that the restaurant’s manager on duty was unbothered to make a simple call, and we felt bad that the service staff (kudos to her) had to speed to the lobby to clarify.

Kristine Alejandro Hese

5/5

16 Jan, 2024

Wonderful stay with our toddler in the Garden Wing. We enjoyed daily buffet breakfast, which was always delicious and plentiful. All the employees we came across were warm and welcoming. Buds and Splash was very much enjoyed by our daughter and entrees were included in our stay package. Would definitely stay again on our next trip to Singapore.

Kate MC

5/5

24 Dec, 2023

This is easily the best hotel I've ever stayed in. The decades of experience shine through, the attention to detail is exceptional, and the whole place makes you feel really special. The kids LOVED Buds and the kids pool, and this is the perfect place to bring your family and really let go and relax. The food is incredible, the staff are just gorgeous, and make you feel like you can ask for anything you need. The turtles, the koi, the waterfalls...all of it just makes it a magical place. We will definitely be back.

Anusha Fernando

5/5

29 Jan, 2024

Daniel Goh

5/5

29 Jan, 2024

Kristine Alejandro Hese

5/5

16 Jan, 2024

Kate MC

5/5

24 Dec, 2023

chin yong Low

4/5

19 Jan, 2024

Shangri-La: a timeless emblem of luxury. Exemplary service, luxurious rooms, and diverse dining options define its splendor. Perfect for travelers, its prime location offers easy access to cultural and entertainment hubs. A stay here promises not just comfort but lasting memories of grandeur and elegance.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.