Shangri-La The Marina, Cairns

4.3/5(2.38K Reviews) rating

5 Star Hotel locationPin

Cairns, Queensland

304

1/304

About hotel

Looking for affordable accommodation in Cairns? Look no further than Shangri-La The Marina! Our luxurious 5-star hotel is located near the idyllic Esplanade Lagoon and offers easy access to popular tourist attractions and transportation options. Book Shangri-La The Marina, Cairns Online and experience the perfect escape. Our prime location allows for a seamless exploration of Cairns, just a 4-minute walk from the bustling Cairns Esplanade and a 5-minute stroll to the Reef Fleet Terminal. And with our 255 beautifully appointed guestrooms, each with a private balcony and modern amenities, we leave no stone unturned in providing a lavish stay. Our comfortable beds and 42-inch LCD televisions with satellite programming will ensure a relaxing and enjoyable stay. And for added luxury, our elegant ensuite bathrooms feature complimentary toiletries and hairdryers. But the convenience doesn't stop there. Our hotel is also surrounded by an array of attractions to keep you entertained. Take a short stroll to the Great Barrier Reef, a world-renowned wonder, or embark on a charming boat tour from the Cairns Marlin Marina. For those seeking a cultural experience, the Cairns Regional Gallery and The Cairns Museum are just a few minutes away. And for business travelers, the Cairns Convention Centre is a mere 0.9 km away, making our hotel the ultimate choice for your next trip. After a busy day of sightseeing, take a dip in our outdoor pool, or work up a sweat in our fitness center. We also offer limo/town car service and express check-in, as well as a 24-hour business center and conference space, perfect for hosting events. And when it's time to refuel, indulge in a delicious meal at our restaurant, grab a quick snack at our coffee shop, or enjoy a refreshing drink from our poolside or lobby bars. Room service during limited hours is also available for added convenience. Don't miss our daily buffet breakfast, served from 6:30 AM to 10:30 AM for a fee. With our remarkable location, impeccable amenities, and attentive service, it's no wonder Shangri-La The Marina is the top choice for those seeking affordable luxury in Cairns. Book Shangri-La The Marina, Cairns Online now and experience an unforgettable stay. Located at Pierpoint Road, Queensland 4870, Australia, our hotel is easily accessible and promises to exceed your expectations. Don't miss the opportunity to indulge in the epitome of luxury and convenience.

Highlights

• Centrally located in Cairns, walking distance from Esplanade Lagoon and Reef Fleet Terminal • Luxurious 5-star hotel with 255 guestrooms featuring private balconies and modern amenities • Short drive (3.1km) to Centenary Lakes Botanic Gardens and 15.8km from Skyrail Rainforest Cableway • Close to popular attractions like the Great Barrier Reef, Cairns Marlin Marina, and Reef Hotel Casino • Free Wi-Fi, an outdoor pool, fitness center, and concierge services for a comfortable stay • Ideal for both casual and business travelers, with a 24-hour business center and event facilities • Onsite dining options include a restaurant, coffee shop, poolside bar, and 2 bars/lounges • Easy access to Cairns Intl. Airport (7km) and complimentary limo/town car service available • Self-parking available for a fee (subject to charges) at the hotel • Suitable for various budgets, from luxury to boutique and budget options

Quick Facts

Check-In

2:00 PM

Check-Out

11:00 AM

Rooms

255

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Shops and commercial services

Snack bar

Vending machines

Bell staff/porter

Accessible parking

Valet parking

Designated Smoking Areas

Terrace

Concierge desk

Banking services

Shopping mall

Children's Pool

BBQ/Picnic area

Hiking

Breakfast available

Coffee/tea

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Shops and commercial services

Snack bar

Vending machines

Bell staff/porter

Accessible parking

Valet parking

Designated Smoking Areas

Terrace

Concierge desk

Banking services

Shopping mall

Activities

Children's Pool

BBQ/Picnic area

Hiking

Food & Beverages

Breakfast available

Coffee/tea

Services

Gym

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

The listed child breakfast fee applies to guests age 11 and younger.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Gloves are available to guests.

Property does not offer onsite COVID-19 testing.

No cribs (infant beds) available.

Property does not require health documentation at check-in.

Property follows a brand or regulatory agency's sanitization guidelines Shangri-La Cares (Shangri-La).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: AUD 100 per night.

We have included all charges provided to us by the property..

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties..

Pool access available from 6:00 AM to 8:00 PM.

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Contactless check-in and contactless check-out are available.

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

The listed child breakfast fee applies to guests age 11 and younger.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Gloves are available to guests.

Property does not offer onsite COVID-19 testing.

No cribs (infant beds) available.

Property does not require health documentation at check-in.

Property follows a brand or regulatory agency's sanitization guidelines Shangri-La Cares (Shangri-La).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: AUD 100 per night.

We have included all charges provided to us by the property..

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties..

Pool access available from 6:00 AM to 8:00 PM.

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Contactless check-in and contactless check-out are available.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

₹13,946

₹14,794

6% OFF

+ ₹1,300 taxes / night

Earn 152 Reward Points

Select Rooms

OPTION 1

Refundable

₹13,946

₹14,794

6% OFF

+ ₹1,300 taxes / night

Update Price

Earn 152 Reward Points

Amenities

Location

Pier Point Rd, Cairns, Queensland, 4870

View on Maps

Ratings & Reviews

4.3/5

2.38K Ratings

Alexa A

4/5

27 Oct, 2023

I stayed 2 nights with my daughter. Perfect location with nice views and easy walking distance to restaurants and across from the marina. Breakfast was included in the package and was worth it. One of the best buffet breakfasts I have every had. Lots of variety and fresh tasty options. The hotel is looking a bit tired but was very clean and what I would expect for a 4 star. A little disappointed that you have to cast programs from your own device to watch on TV during downtime. Also, I didn’t like the fragrance of the bath products so I had to purchase my own. Staff were friendly and accommodating. Overall, I would stay again.

Shane Griggs

1/5

23 Jan, 2024

Location has a great view (just make sure you’re away from the noisy nightclub) Staff were very friendly and happy to help except for the guy picking up rubbish in the pool area who asked us to pick up the cans and rubbish underneath our table and seats (another Family had left behind) because he didn’t want to wait for us to leave…… Our first room was interconnecting with two doors separating the rooms that allowed ALL the noise to come in and unfortunately for us in the other room was a screaming baby so after a few hours of waiting for it to quiet down at 11pm, we change rooms. The thing both rooms had in common were very VERY firm mattresses and next morning I woke up with hip pain.

Morgan

5/5

26 Dec, 2023

Stayed here for 6 nights in November. The location is excellent for cairns, highly recommend this and the rooms are beyond spacious. I loved the shower and bathroom. Beds were comfortable and it’s located right next to the marina. You can’t go wrong with this hotel!

Alexa A

4/5

27 Oct, 2023

Shane Griggs

1/5

23 Jan, 2024

Morgan

5/5

26 Dec, 2023

Ryven Sonic

5/5

18 Dec, 2023

Pretty nice hotel, large lobby area, great location, very walkable. Great views of the marina and water. Cheap underground parking. Clean rooms, comfortable bedding. Can’t complain about our experience here at all.

Grant Davey

4/5

11 Nov, 2023

Graeme was excellent when we arrived, great service and friendly welcome when we arrived. All the other staff were great as well. Rooms are clean and our celebration package was very nice and well presented when we arrived to our room. The pool bar and menu has potential to be a lot better but was okay. Overall we had a great stay. 👍

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.