Shangri-La Vancouver

4.6/5(1.72K Reviews) rating

5 Star Hotel locationPin

Vancouver, British Columbia

198

1/198

About hotel

Discover the ultimate blend of luxury and convenience at our renowned 5-star hotel, centrally located at 1128 West Georgia Street, British ColumbiaV6E0A8, Canada. With easy access to top tourist destinations and the bustling Canada Place Cruise Ship Terminal, our prime location sets us apart. Offering 119 spacious guestrooms designed to cater to the needs of both business and leisure travelers, our hotel boasts state-of-the-art amenities like complimentary Wi-Fi and flat-screen TVs for your utmost comfort. Start your day off right with a delectable cooked-to-order breakfast at our exquisite onsite restaurant, or take a refreshing dip in our outdoor pool before indulging in a rejuvenating massage at our full-service spa. For those looking to stay active on their trip, our well-equipped health club is at your disposal. Our professional concierge services and optional babysitting services make traveling with a family a breeze, and our business center and express check-in services are perfect for busy professionals. Step outside and explore the vibrant city of Vancouver, with popular landmarks like the Vancouver Convention Centre and lively Robson Street just a short 10-minute walk away. Looking for more? Our hotel is conveniently located just 12.8 km from Vancouver International Airport, with a shuttle service for a surcharge available. After a day of sightseeing, indulge in a delicious fusion of flavors at our onsite restaurant, accompanied by a refreshing drink from our bar. At our hotel, we strive to create an unforgettable experience with a seamless blend of luxury and comfort. Our goal is to ensure that your stay is stress-free and memorable, no matter the purpose of your visit. Book Shangri-La Vancouver Online and take advantage of our extensive range of modern amenities, including our prime location. Enjoy affordable accommodations suitable for a variety of people, with unbeatable Shangri-La Vancouver room prices. Come make our hotel your home away from home and discover all that Vancouver has to offer.

Highlights

• Located in the heart of Vancouver, within walking distance of Vancouver Convention Centre and Robson Street • 5-star luxury hotel with 119 guestrooms featuring complimentary WiFi and premium TV channels • Convenient location, just 0.6 km from Canada Place Cruise Ship Terminal and other popular tourist attractions • Close to both the airport (12.8 km) and railway station (0.9 km) • On-site spa offering massages, body treatments, and facials for ultimate relaxation • Amenities include an outdoor pool, health club, and concierge services • Ideal for both casual and business travelers with a business center and express check-in • Fusion cuisine restaurant and bar on-site, with 24-hour room service available for ultimate convenience.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

119

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Smoke-free property

Valet parking

Library

Terrace

Concierge desk

Banking services

Sauna

Baby Sitting / Child Services

Hiking

Breakfast available

Airport shuttle service

Banquet Facilities

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Smoke-free property

Valet parking

Library

Terrace

Concierge desk

Banking services

Sauna

Activities

Baby Sitting / Child Services

Hiking

Food & Beverages

Breakfast available

Services

Gym

Airport shuttle service

Business

Banquet Facilities

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

The listed child breakfast fee applies to guests age 11 and younger.

Professional property host/manager.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Gloves are available to guests.

Green Key Global.

Masks are compulsory at the property.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Front desk staff will greet guests on arrival.

Pet Policy

Pet max weight (per pet) in lb is 60.

Service animals are allowed.

Only dogs and cats are allowed.

Pets allowed.

Service animals are exempt from fees/restrictions.

Maximum number of pets per room 1.

Pet max weight (per pet) in kg is 27.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

The listed child breakfast fee applies to guests age 11 and younger.

Professional property host/manager.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Gloves are available to guests.

Green Key Global.

Masks are compulsory at the property.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Front desk staff will greet guests on arrival.

Pet Policy

Pet max weight (per pet) in lb is 60.

Service animals are allowed.

Only dogs and cats are allowed.

Pets allowed.

Service animals are exempt from fees/restrictions.

Maximum number of pets per room 1.

Pet max weight (per pet) in kg is 27.

₹23,850

₹27,702

14% OFF

+ ₹5,062 taxes / night

Earn 289 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹23,850

₹27,702

14% OFF

+ ₹5,062 taxes / night

Update Price

Earn 289 Reward Points

Amenities

Location

W Georgia St, Vancouver, British Columbia, V6E0A8

View on Maps

Ratings & Reviews

4.6/5

1.72K Ratings

Danielle Long

5/5

10 Nov, 2023

The second you walk in, you know it will be a luxury experience. Staff was friendly, knowledgeable, and welcoming. The entire building smells amazing and you can purchase the scents and room sprays. The restaurant and bar upstairs is very classy, extensive drink menu, good food menu, great staff with great recommendations. Rooms are clean and comfortable. Makes you feel like a millionaire for the night. Location is great, walking distance to coffee, bars, huge variety of restaurants. Highly recommend this hotel and will be returning!

Kimi Bernhardt

2/5

30 Jan, 2024

I went here for my birthday, so I assume my expectations were a little high. For one, I booked a pedicure at the spa on the wrong day, the lady on the phone said that I'd have to pay again to rebook it. After talking with the manager she said she could move the day. Once we got there, there was nothing special done to ensure we had a good time. We told them it was mt birthday and to make it special, might as well have booked at a Holiday Inn. We ordered take out but didnt have forks so we asked for some from our room. They called back 2 hours later to ask if we still needed forks. At that point I was asleep. I let her know that, completely unprofessional. Don't waste your money here. There's other nice hotels in the area. Also, the thermostat doesn't move so if you like a cold room like me, you're out of luck!

Bryce Buffaloe

5/5

5 Nov, 2023

We had an amazing time on our first family trip to Vancouver. The hotel was hospitable and staff remained friendly, helpful and fun. In particular Lahivu greeted us every morning with excellent room service and helpful advice on the city. He did a great job anticipating our needs and bringing back extra items he saw we were running low on. A+ service.

Kai D

5/5

30 Oct, 2023

We really enjoyed our stay here. Top notch service, location, and cleanliness. From valet, check in, the restaurant, housekeeping, and spa, everyone was great. The location alone is already a huge plus. There are shops and restaurants everywhere you turn. It’s just a few minutes away from Robson Street. Chi the Spa was also great for a relaxing day in. The treatment rooms are huge and very aesthetically pleasing. Breakfast at Carlino was delicious. There is really nothing to complain about. This was a perfect stay for us. I wouldn’t consider staying anywhere else in Vancouver.

Danielle Long

5/5

10 Nov, 2023

Kimi Bernhardt

2/5

30 Jan, 2024

Bryce Buffaloe

5/5

5 Nov, 2023

Kai D

5/5

30 Oct, 2023

Penny Calida

5/5

22 Jan, 2024

Really great location and experience. This is my favourite hotel to stay in whenever I need a getaway in Vancouver. Rooms are amazing and service is great.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.