Shera Park

4.7/5(6 Reviews) rating

3 Star Hotel

134

1/134

About hotel

Shera Park is a luxurious hotel located in Almaty, Kazakhstan, offering a unique blend of modern sophistication and historic charm that sets it apart as an ideal destination for discerning travelers. The architectural elegance and interior design of Shera Park showcase lavish furnishings, art collections, and a welcoming atmosphere that exudes luxury and comfort. With a prime location in the Medeu District, guests are within a 5-minute drive of iconic landmarks such as the National Museum of Kazakhstan and Presidential Palace, making it a convenient choice for exploring the city. The hotel features 38 air-conditioned rooms with heated floors, LCD televisions, and complimentary wireless Internet access, ensuring a comfortable stay for every guest. Guests can enjoy amenities such as 2 indoor swimming pools, a sauna, and concierge services, as well as a restaurant serving delicious meals and 24-hour room service. Shera Park also offers 753 square feet of conference space and a meeting room for business events, with a complimentary airport shuttle available 24 hours a day. The hotel's address at Nazarbayev Avenue, 248/1, Almaty050000, Kazakhstan, places it in the heart of the city, providing easy access to attractions like Central State Museum and Republic Square. Whether seeking relaxation or productivity, Shera Park caters to both leisure and business travelers with exceptional hospitality and personalized service that leaves a lasting impression. Book Shera Park online now to experience the epitome of luxury in Almaty..

Highlights

• Conveniently located in the Medeu District of Almaty, Shera Park is just a 5-minute drive from key attractions such as the National Museum of Kazakhstan and Presidential Palace. • The hotel offers 38 air-conditioned rooms with modern amenities, including heated floors, LCD televisions, and complimentary Wi-Fi to ensure a comfortable stay. • Nearby attractions within a short distance include Dostyk Plaza, Central State Museum, and Republic Square, providing guests with easy access to cultural landmarks and entertainment options. • The hotel is approximately 18.7 km from Almaty International Airport, offering convenient access for travelers arriving by air. • Guests can enjoy a relaxing stay with access to 2 indoor swimming pools, a sauna, and complimentary wireless Internet, enhancing the overall experience. • Business travelers can take advantage of amenities such as a 24-hour front desk, conference space, and a meeting room, making it ideal for hosting events or meetings. • Dining options at the hotel include a restaurant serving a variety of dishes and 24-hour room service, ensuring guests can enjoy meals at their convenience. • With a complimentary buffet breakfast served daily, guests can start their day off right before exploring the nearby attractions or attending business meetings. • Shera Park stands out with its array of amenities, personalized services, and proximity to popular tourist spots, catering to both leisure and business travelers seeking a comfortable and convenient stay in Almaty.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Locker Room

Newspaper

Smoke-free property

Snack bar

Accessible parking

Concierge desk

Indoor pool

Sauna

Airport shuttle service

Banquet Facilities

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Locker Room

Newspaper

Smoke-free property

Snack bar

Accessible parking

Concierge desk

Indoor pool

Sauna

Services

Airport shuttle service

Business

Banquet Facilities

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Professional property host/manager.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Guest accommodation is sealed after cleaning.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Electrostatic spray is used for disinfection.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself..

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Professional property host/manager.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Guest accommodation is sealed after cleaning.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Electrostatic spray is used for disinfection.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

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Amenities

Location

Almaty, 050000

View on Maps

Ratings & Reviews

4.7/5

6 Ratings

Nikita Galiyev

5/5

8 Jan, 2016

Shera inn no longer exists. The building is related to bc sarkand

Марал Ахметова

5/5

28 Dec, 2020

Luxury at 100

Aziz Mirnasirov

4/5

12 Sep, 2013

Nikita Galiyev

5/5

8 Jan, 2016

Shera inn no longer exists. The building is related to bc sarkand

Марал Ахметова

5/5

28 Dec, 2020

Luxury at 100

Aziz Mirnasirov

4/5

12 Sep, 2013

Роман Пустяков

5/5

23 Apr, 2015

Аскар Дайрабаев

4/5

5 Sep, 2020

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.