Sheraton Baku Intourist

4.4/5(490 Reviews) rating

5 Star Hotel

188

1/188

About hotel

Our luxurious 5-star hotel, proudly endorsed by the esteemed Hotelstars Union, offers the ultimate indulgence and comfort. Located in the heart of the vibrant city of Baku, our lavish establishment boasts breathtaking views of the stunning Caspian Sea and is conveniently situated near popular attractions such as Dənizkənarı Milli Park and the bustling Baku City Circuit. With 150 exquisitely designed guest rooms, equipped with plush amenities such as cozy pillow-top beds and convenient iPod docking stations, your stay with us will feel like a true home away from home. Stay entertained with our top-of-the-line LED televisions and stay connected with our complimentary Wi-Fi. Embark on a blissful journey at our magnificent spa, offering refreshing massages, rejuvenating body treatments, and calming facials. For those seeking relaxation and recreation, our 24-hour health club, sauna, and rental bicycles offer endless options. Need help planning your itinerary? Our concierge services are at your disposal. And for the dedicated workers, our 24-hour business center is ideal for staying productive. Planning an event? Look no further as we offer a conference space and meeting room, perfect for all occasions. Leave your car securely parked with our complimentary valet parking. Indulge in delectable international cuisine at our on-site restaurant, BAR 51 Restaurant & Bar, where you can also enjoy a drink at the bar or dine under the stars. Prefer to dine in the comfort of your room? Take advantage of our 24-hour room service. And don't miss out on our freshly prepared full breakfast every day. Escape to our prestigious 5-star hotel for an unparalleled experience in the stunning city of Baku. With its prime location, exceptional amenities, and luxurious accommodations, Sheraton Baku Intourist offers affordable lodgings suitable for a variety of people. Plus, with the Baku (GYD-Heydar Aliyev Intl.) airport only a stone's throw away, booking your stay at this lavish retreat is a breeze. Book Sheraton Baku Intourist online now and indulge in the grandeur and opulence of our hotel, where luxury meets comfort in perfect harmony. Our address is Mikail Useynov Avenue, 51AZ1003, Azerbaijan, making it easy for you to reach us.

Highlights

• Located in the heart of Baku, within 10-minute walk to Dənizkənarı Milli Park and Caspian Sea • 5-star hotel rated by Hotelstars Union • 150 individually decorated guestrooms, with amenities such as down comforters and iPod docking stations • 0.8 km from Baku City Circuit • Onsite spa offering massages, body treatments, and facials • 24-hour health club, sauna, and bicycles available for rent • Free Wi-Fi and concierge services • 24-hour business center and meeting room for business travelers • Onsite restaurant, BAR 51, offering international cuisine and alfresco dining • Complimentary newspapers in lobby and free valet parking available • Near popular tourist attractions, including Flame Towers and Maiden's Tower • 27.9 km from Heydar Aliyev Intl Airport, easily accessible for both casual and business travelers.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

150

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Snack bar

Bell staff/porter

Accessible parking

Valet parking

Designated Smoking Areas

Library

Terrace

Concierge desk

Banking services

Bicycle rentals

Sauna

Breakfast available

Coffee/tea

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Snack bar

Bell staff/porter

Accessible parking

Valet parking

Designated Smoking Areas

Library

Terrace

Concierge desk

Banking services

Bicycle rentals

Sauna

Food & Beverages

Breakfast available

Coffee/tea

Services

Gym

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Essential workers only - NO.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: AZN 1.30 per person, per night.

We have included all charges provided to us by the property..

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself..

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitizer.

Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Essential workers only - NO.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: AZN 1.30 per person, per night.

We have included all charges provided to us by the property..

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitizer.

Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets not allowed.

₹11,376

₹12,257

7% OFF

+ ₹1,527 taxes / night

Earn 129 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹11,376

₹12,257

7% OFF

+ ₹1,527 taxes / night

Update Price

Earn 129 Reward Points

Amenities

Location

Mikail Useynov, Baku, AZ1003

View on Maps

Ratings & Reviews

4.4/5

490 Ratings

Nada Alghamdi

5/5

16 Jan, 2024

I recently stayed at the Sheraton hotel, and I would like to share my positive experience. Firstly, the hotel was very clean. The rooms were exceptionally clean and tidy, providing a sense of comfort and relaxation. The breakfast experience at the hotel was excellent. There were plenty of options available, including healthy and delicious choices. The food quality was excellent, and the service was quick and efficient. Additionally, the hotel staff were very friendly and extremely polite. They were helpful and willing to assist with any inquiries or requests. They greeted us with a smile and made every effort to ensure our stay was comfortable and enjoyable. Furthermore, the services at the hotel were fast and efficient. Service requests were attended to promptly and executed professionally. Overall, my experience at the Sheraton hotel was excellent. I highly recommend this hotel to travelers seeking exceptional comfort and quality, friendly service, and a convenient location.

Lora Sultan

5/5

20 Dec, 2023

The hotel offers a fantastic view, and the staff were extremely kind, lovely, helpful, and polite. The hotel is clean, and well organized. It's a really good hotel to visit during vacation.

Waleed Azhar

5/5

2 Dec, 2023

Had a great stay here in Baku - the location is amazing with everything super close by! Hotel staff were brilliant - constantly going out of their way to help. Shoutout to Nihad for serving me the best coffee every morning. Breakfast buffet was great with a menu that changed daily. Was also surprised by the hotel staff at breakfast with a cake on my birthday :) Overall would highly recommend this hotel to anyone.

Alp Oral

1/5

12 Nov, 2023

It is relatively small hotel for a 5-stars, no swimming pool, only a few floors. - There is a terrible smell welcomes you from the bathroom of the room which deserves 1-star rating no matter what else in the room. - Housekeeping doesn’t come based on the cleaning/busy buttons at the room, make sure to call them explicitly. - Heater doesn’t work above 25 Celcius. - Best table in the breakfast area always “reserved” which is a lie for some reason. Staff didn’t want us to sit there and it remained empty during the time we did our breakfast which makes the guests feel unvaluable.

Nada Alghamdi

5/5

16 Jan, 2024

Lora Sultan

5/5

20 Dec, 2023

The hotel offers a fantastic view, and the staff were extremely kind, lovely, helpful, and polite. The hotel is clean, and well organized. It's a really good hotel to visit during vacation.

Waleed Azhar

5/5

2 Dec, 2023

Alp Oral

1/5

12 Nov, 2023

Serge Akeen

5/5

28 Dec, 2023

A very pleasant stay. We had a very quiet room with garden view. Breakfasts are superb! A big thank you to Javad from the front desk for the hospitality.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.