Sheraton Grand Sydney Hyde Park

4.4/5(3.93K Reviews) rating

5 Star Hotel locationPin

Sydney, New South Wales

Sheraton Grand Sydney Hyde Park exterior_detail

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About hotel

Indulge in the ultimate luxury and convenience at our prestigious 5-star hotel, conveniently located at the vibrant heart of Sydney. Recently awarded a 5-star rating by the renowned Australian Star Ratings Agency, the Sheraton Grand Sydney Hyde Park is the go-to destination for both business and leisure travelers. With 558 elegantly appointed rooms, featuring a host of modern amenities such as iPod docking stations, well-stocked minibars, and complimentary Wi-Fi, our hotel offers a perfect blend of comfort and refinement. Sink into blissful relaxation in our spacious rooms, complete with 55-inch LCD televisions and premium cable programming. Our lavish bathrooms, equipped with separate bathtubs and showers, are stocked with complimentary toiletries and hair dryers to ensure a seamless indulgence. Experience the convenience of our prime location, mere steps away from popular attractions like Hyde Park, Westfield Shopping Centre, and Sydney Tower. Don't miss out on must-visit spots such as SEA LIFE Sydney Aquarium and the world-renowned Sydney Opera House, both within easy reach. Explore the vibrant retail scene at shopping hotspots like Pitt Street Mall and QVB, just a short walk from our address. Relax and rejuvenate at our exquisite spa, offering a wide range of massages, body treatments, and facials to soothe your senses. Stay on top of your fitness routine at our state-of-the-art health club, indoor pool, and spa tub, and stay connected with complimentary Wi-Fi and fully-equipped business amenities. Unwind with a satisfying meal at our elegant in-house restaurant, or grab a drink at our vibrant bar and lounge. Our convenient 24-hour room service is also available for your every need. Planning an event? Look no further, as our hotel boasts over 37,000 square feet of flexible conference space, perfect for any occasion. Take the stress out of your travels with our first-class limo/town car service and speedy express check-in. For those arriving by car, we offer secure self-parking for a nominal fee. Kick-start your day with a delicious buffet breakfast, served daily at a small additional cost. For a luxurious and convenient stay in Sydney, book your accommodations at the Sheraton Grand Sydney Hyde Park online and take advantage of our affordable room prices. Our hotel address is 161 Elizabeth Street, New South Wales 2000, Australia. Explore the diversity of Sydney with ease and indulge in the epitome of luxury at our exquisite hotel.

Highlights

• Centrally located 5-star hotel steps away from Hyde Park • Within walking distance to Sydney Tower, SEA LIFE Sydney Aquarium, and Sydney Opera House • Luxurious rooms with complimentary Wi-Fi, iPod docking stations, and 55-inch LCD TVs • On-site spa offering massages, body treatments, and facials • Health club, indoor pool, and spa tub for relaxation • Convenient amenities for business travelers, including a business center and limo/town car service • Event space measuring 37000 square feet • On-site restaurant, cafe, and bar/lounge offering 24-hour room service • Easy access to train station and airport (17.2 km) making it ideal for business and casual travelers • Various nearby attractions, including Westfield Shopping Centre, State Theatre, and Australian Museum

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

558

Floors

Popular Amenities

24-hour front desk

Locker Room

Multilingual Staff

Newspaper

Smoke-free property

Bell staff/porter

Accessible parking

Valet parking

Terrace

Concierge desk

Banking services

Indoor pool

Sauna

Breakfast available

Coffee/tea

Beauty Shop/Salon

Banquet Facilities

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Locker Room

Multilingual Staff

Newspaper

Smoke-free property

Bell staff/porter

Accessible parking

Valet parking

Terrace

Concierge desk

Banking services

Indoor pool

Sauna

Food & Beverages

Breakfast available

Coffee/tea

Services

Beauty Shop/Salon

Business

Banquet Facilities

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

No elevators.

Special check-in instructions

Pool access available from 6:00 AM to 9:00 PM.

Children stay free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

No elevators.

Special check-in instructions

Pool access available from 6:00 AM to 9:00 PM.

Children stay free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

₹19,167

₹21,130

9% OFF

+ ₹1,846 taxes / night

Earn 210 Reward Points

Select Rooms

OPTION 1

Refundable

₹19,167

₹21,130

9% OFF

+ ₹1,846 taxes / night

Update Price

Earn 210 Reward Points

Amenities

Location

Elizabeth St, Sydney, New South Wales, 2000

View on Maps

Ratings & Reviews

4.4/5

3.93K Ratings

Mohammad karamloo

4/5

29 Dec, 2023

Been there for 4 nights. A few points to note: 1- location is awesome. Easy access to everything. Room was spacious. 2- The cleaning staff were great. 3- restaurant’s food quality was good, waiters and waitresses were friendly and polite. 4- One point to note: the room’s washroom sink was clogged and I ask the reception three times to finally unclog it. After we came back we notice that the left what it was in the drain on top of the sink, which was not the best thing to do!! 5- on Christmas Day and without notice they closed the restaurant and opened another venue (buffet style) with 245 per person entrance which was a hefty price and I wouldn’t call it a fair action. 6- we ordered beef tongue and wood fired whole chicken . The beef was magnificent. The chicken was also good except for the fact that the leg part of the chicken was medium rare (not the best term to describe it technically). 7- swimming pool was small and shallow but still lovely. In general, I would rate it as an acceptable place to reside in.

Philip Crandall

5/5

13 Jan, 2024

Wow. Best hotel experience in years. I was here for a big conference, and the hotel did a phenomenal job on the facilities, the technology, and the food and amenities. Rooms are lovely and well air conditioned. The Level 22 gym, pool, sauna and steam room are amazing and adjacent to fabulous views. The location simply could not be better. The service is really top tier, someone is always ready to jump in and help you with anything - including in my case items I'd left behind in the room. Highly recommended.

Mehran Goodarzi

1/5

18 Jan, 2024

I recently stayed at this hotel (27/12/2023)and unfortunately had an unpleasant experience regarding the return of my deposit. Despite checking out three weeks ago, I have yet to receive my deposit back. I understand that processes can take time, but a three-week delay is quite concerning. I would appreciate more transparency and a quicker resolution in such matters. It's crucial for guests to feel confident that their deposits will be handled promptly. I hope the hotel can address this issue for future guests, ensuring a smoother and more efficient refund process.

Saim Idrees

5/5

23 Jan, 2024

stayed here for 3 nights. My package included complimentary drink vouchers, free parking and breakfast included. Price is a bit higher but that is due to it being a luxury sheraton hotel, but felt 5-7% higher than it should have been. The old wood finish in reception lobby area must be replaced and renovated to give more modern and luxury feel. The breakfast was good and service by staff was perfect. Location is very central and walking around CBD was a good advantage.

Herrick Ho

5/5

26 Dec, 2023

It was honestly pretty good. Food wasn’t bad, room was pretty clean, restocked toiletries every day. Honestly service could have been faster, as only one of my rooms was ready when we arrived and the rest of my luggage wasn’t even delivered, but that’s normal. Overall amazing hotel, definitely recommend. Also lounge is closed for kids during 4:00-5:00 I think.

Mohammad karamloo

4/5

29 Dec, 2023

Philip Crandall

5/5

13 Jan, 2024

Mehran Goodarzi

1/5

18 Jan, 2024

Saim Idrees

5/5

23 Jan, 2024

Herrick Ho

5/5

26 Dec, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.