Sheraton Grand Taipei Hotel

4.3/5(12.72K Reviews) rating

5 Star Hotel

355

1/355

About hotel

Experience unparalleled luxury at our centrally located 4.5-star hotel, the Sheraton Grand Taipei Hotel. We offer 688 stylish and well-appointed guestrooms, complete with modern amenities such as complimentary Wi-Fi and wired internet access, flat-screen TVs, and deep soaking bathtubs. Our prime location on 12 Zhong Xiao East Road Sec 1100, Taiwan makes it easily accessible for travelers. Our hotel boasts a range of facilities including a spa tub, sauna, and fitness center, perfect for unwinding after a busy day of exploring the city. Our concierge services and gift shop add to the convenience of your stay. With popular tourist destinations like Taipei 101 and the lively Shilin Night Market just a stone's throw away, our hotel serves as an ideal base for discovering the city's vibrant culture and attractions such as Taipei 228 Memorial Park, National Taiwan Museum, and National Concert Hall. Enjoy a variety of dining options with our 9 on-site restaurants, including The Guest House where you can savor delicious local cuisine, and a bar/lounge offering an impressive selection of drinks. Our daily buffet breakfast offers a range of choices to start your day off right. For business travelers, we offer wired internet access, a fully-equipped business center, and 26,910 square feet of conference space. As an added perk, we provide limo/town car services and on-site self-parking (charges apply). Our hotel's proximity to Taoyuan International Airport (TPE) and Songshan Airport (TSA) ensures a stress-free and enjoyable stay at the Sheraton Grand Taipei Hotel. So why wait? Book now and experience the epitome of luxury in Taipei. Don't miss out on the affordable Sheraton Grand Taipei Hotel room prices, and book your stay online today.

Highlights

• Centrally located 4.5-star hotel in Taipei's Zhongzheng district • Easy access to top attractions, including Taipei 101 and Shilin Night Market • Luxurious and comfortable guest rooms with modern amenities • Wide range of on-site dining options, including 9 restaurants and a bar/lounge • Relax and rejuvenate at the hotel's spa, sauna, and fitness center • Complimentary hotel-wide Wi-Fi for both casual and business travelers • Close proximity (1-2 km) to Taipei's major train and airport terminals • Easy access to top tourist destinations such as Huashan 1914 Creative Park and Yongkang Street • Business-friendly amenities, including a business center and conference facilities • Self-parking available, with limo/town car services also offered for convenience.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

688

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Shops and commercial services

Smoke-free property

Snack bar

Bell staff/porter

Concierge desk

Sauna

Breakfast available

Banquet Facilities

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Shops and commercial services

Smoke-free property

Snack bar

Bell staff/porter

Concierge desk

Sauna

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Car required.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: TWD 2000.

We have included all charges provided to us by the property..

The seasonal pool will be open from March to December..

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

A car is required for transportation to and from this property..

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Starting September 1, 2024, disposable personal items will not be available at the property.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Car required.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: TWD 2000.

We have included all charges provided to us by the property..

The seasonal pool will be open from March to December..

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

A car is required for transportation to and from this property..

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

₹19,893

₹21,200

6% OFF

+ ₹2,916 taxes / night

Earn 228 Reward Points

Select Rooms

OPTION 1

Refundable

₹19,893

₹21,200

6% OFF

+ ₹2,916 taxes / night

Update Price

Earn 228 Reward Points

Amenities

Location

Zhongxiao E Rd, Taipei, 100

View on Maps

Ratings & Reviews

4.3/5

12.72K Ratings

sng1002001

5/5

22 Jan, 2024

Booked this hotel during a quick visit to Taipei since it seems to be conveniently located close by Taipei Station. In fact, the exit of BL Line Shandao Temple stop is right outside the hotel, so making traveling across town so much easier. Travelers used to Asian 5-star hotels might find this hotel not luxury enough or whatever. May be my expectation is low, having stayed at many Marriott chains (including Sheraton) in North America, this hotel is top grade. The staff are very friendly and helpful. The room clean and spacious. Don't even need to bring a power plug adapter, the power outlets support all plug types. The room has all the amenities and the bed and pillow very comfortable. The only dining experience I have is the breakfast buffet at the K12 restaurant (another review). I won't hesitate to come back given the location, ease of getting around and comfortable room.

Shihab Faisal

3/5

13 Jan, 2024

Very good location of Taipei city center. Metro station just beside the hotel, one min walking distance. KFC, MCDONALD'S, Starbucks and other international food chain are very close. Room cleanliness, facilities was good. Complementary breakfast was delicious. Their staff attitude and service not good at all. Very unnecessarily they keep waiting their guest at lobby. Need to improve in these staff attitude. Otherwise everything is good 👍.

A yung

2/5

31 Dec, 2023

Totally disappointed with the waiters and waitress at Kitchen 12. We asked for support to get a quiet corner for 7 people. The waitress simply ignored us. Then, the lead waiter took us to the location where he could have put 3 tables side-by-side for us to have a morning meeting while having a coffee. To our surprise, the lead waiter returned to greet other patrons (tourist group) and left 7 business patrons standing at the location. We had to ask the lead waiter why he left us unattended. He said he was busy with the tourist groups in support of other colleague. It appears that Sheraton Grand has shifted their focus away from business patrons and business customers. Just want to let everyone know Sheraton Grand has not reopened its business centre for meetings until end of Nov. Not sure it is open in Dec 2023. On the other hand, the rooms we stayed were good. housekeeping was great as well.

Daniel Chen

5/5

22 Nov, 2023

Had a lovely experience at the grand Sheraton Taipei. Staff was world class and the room was beautiful. Neighborhood was very well connected and there were good restaurants within a 10-15 minute walking radius. The experience was very quiet and the interior of the hotel was large and very impressive. Loved the granite bathroom. The only thing I'd say was the breakfast was not worth it. Otherwise fantastic large hotel.

Albertini Lim

5/5

1 Jan, 2024

I always stayed this hotel whenever for business or leisure. Surprisingly they sent me a lovely birthday cake. The room was big enough for my family and me. Location was good for us to take train. Concierge service was great as they helped us to bring down to lobby with so many luggage. The only thing was too crowded especially during breakfast or taking the lift. Overall I was happy and would stay again.

sng1002001

5/5

22 Jan, 2024

Shihab Faisal

3/5

13 Jan, 2024

A yung

2/5

31 Dec, 2023

Daniel Chen

5/5

22 Nov, 2023

Albertini Lim

5/5

1 Jan, 2024

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.