Sheraton Istanbul City Center

4.5/5(1.95K Reviews) rating

5 Star Hotel

Sheraton Istanbul City Center primary_image

188

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About hotel

Unwind and cherish the true spirit of Istanbul by immersing yourself in the energy and buzz of this thriving metropolis during your visit to our luxurious 5-star hotel, situated in the very heart of it all. Strategically located just a quick 10-minute drive away from renowned tourist spots like the iconic Blue Mosque and the historic Hagia Sophia, the Sheraton Istanbul City Center is the ideal hub for experiencing all that Istanbul has to offer. Indulge in ultimate comfort and sophistication in one of our 254 individually designed rooms, each featuring modern amenities such as state-of-the-art LED TVs, complimentary high-speed wireless internet, and plush bedding. Our large and well-appointed bathrooms are designed to provide you with utmost relaxation, equipped with refreshing showers, luxurious complimentary toiletries, and hair dryers for your convenience. Satisfy all your needs with our range of recreational facilities, including an indoor pool, outdoor tennis court, and a luxurious spa offering a wide selection of rejuvenating treatments such as massages, body therapies, and facials. Stay connected with our around-the-clock business center and take advantage of our 7 versatile meeting rooms for any type of event. Our dedicated team is available 24/7 at the reception desk, eager to help you with services like dry cleaning and concierge. Start your day with a mouth-watering breakfast buffet at our restaurant while admiring the scenic views of the lush gardens. For a taste of local flavors and delicious drinks, head to our cozy bar and lounge. And if you simply want to relax and unwind, our 24-hour room service is at your disposal. For a smooth and hassle-free arrival, make use of our airport shuttle service (available for an extra fee) and take advantage of our convenient on-site parking. With many top tourist attractions like Taksim Square and Galata Tower nearby, you can effortlessly explore the marvels of Istanbul. Choose the Sheraton Istanbul City Center for an unforgettable and luxurious stay in this enchanting city.

Highlights

• Prime central location near Taksim Square • Luxury 5-star hotel with individually decorated guestrooms • Nearby popular attractions such as the Blue Mosque and Hagia Sophia • Relaxing full-service spa offering massages and body treatments • Indoor pool, outdoor tennis court, and sauna for recreational purposes • 24-hour business center and 7 meeting rooms for business travelers • Shuttle service to the airport for convenience • Garden-view restaurant and bar/lounge offering 24-hour room service • Complimentary Wi-Fi and concierge services available • Options for both casual and business travelers with a variety of budgets

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

254

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Locker Room

Multilingual Staff

Smoke-free property

Snack bar

Swimming Pool

Bell staff/porter

Accessible parking

On-Site parking

Valet parking

Concierge desk

Indoor pool

Sauna

Game Room

Breakfast available

Airport shuttle service

Banquet Facilities

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Locker Room

Multilingual Staff

Smoke-free property

Snack bar

Swimming Pool

Bell staff/porter

Accessible parking

On-Site parking

Valet parking

Concierge desk

Indoor pool

Sauna

Activities

Game Room

Food & Beverages

Breakfast available

Services

Airport shuttle service

Business

Banquet Facilities

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

This property uses eco-friendly cleaning products.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Professional property host/manager.

Property follows sanitization practices of Ecolab (3rd party expert - Global).

Shield between guests and staff in main contact areas.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines Safe Tourism Certification Program (Turkey).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Masks are compulsory at the property.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Reservation might be required for some facilities onsite.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Green Key (Foundation for Environmental Education).

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Pool access available from 10:00 AM to 10:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Parking height restrictions apply..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets allowed.

Service animals are exempt from fees/restrictions.

Pet max weight (per pet) in kg is 7.

Service animals are allowed.

Pet max weight (per pet) in lb is 15.

Only dogs and cats are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

This property uses eco-friendly cleaning products.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Professional property host/manager.

Property follows sanitization practices of Ecolab (3rd party expert - Global).

Shield between guests and staff in main contact areas.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines Safe Tourism Certification Program (Turkey).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Masks are compulsory at the property.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Reservation might be required for some facilities onsite.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Green Key (Foundation for Environmental Education).

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Pool access available from 10:00 AM to 10:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Parking height restrictions apply..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Pet Policy

Pets allowed.

Service animals are exempt from fees/restrictions.

Pet max weight (per pet) in kg is 7.

Service animals are allowed.

Pet max weight (per pet) in lb is 15.

Only dogs and cats are allowed.

₹9,395

₹10,161

8% OFF

+ ₹1,065 taxes / night

Earn 104 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹9,395

₹10,161

8% OFF

+ ₹1,065 taxes / night

Update Price

Earn 104 Reward Points

Amenities

Location

Hac�ahmet, Istanbul, 34440

View on Maps

Ratings & Reviews

4.5/5

1.95K Ratings

Donna Re' Brown

5/5

20 Jan, 2024

I loved my stay here! They included complimentary breakfast because my stay was about 15 days and that was much appreciated. Staff was excellent!!! Room was comfortable, clean and cute. I like hearing the city so chose the city view and it was perfect. I walked to food and shopping multiple days as well. The hills are challenging though but I welcomed the exercise.

Ahmed Mounir

5/5

29 Jan, 2024

Great staff, rooms are spacious and one of the largest beds I've ever seen. Thanks to Mr Davut in concierge service he is helpful and very friendly person. If I'll come back one day he'll be one of the reasons. Mr Mohamed at the front desk was very helpful. Rooms are a little bit not soundproof Overall experience is excellent

Rutul Bavaliya

5/5

27 Jan, 2024

I was traveling on business for company get together. I think it was fine venue to satisfy gathering meed. Multiple meeting room and multiple dining option, and late night bar. Gods were awesome in all venue. We had breakfast, buffet lunch/dinner, and A la Carte dinner. One of the Lady bartender was phenomenal, I was impressed as she remember individual details about my and colleagues’ cocktail. One negative would be nothing was in walking distance and had to take taxi for downtown / shopping / dining area.

Donna Re' Brown

5/5

20 Jan, 2024

Ahmed Mounir

5/5

29 Jan, 2024

Rutul Bavaliya

5/5

27 Jan, 2024

4/5

30 Jan, 2024

The hotel is a little old, and the rooms are revamped with some ‘modern’ furniture like a swirly lamp, but it doesn’t really work aesthetically. The toilet is really small relative to the spacious room, and the temperature of the tap water was extremely hot to a point where I was unable to wash my hands and brush my teeth!

Tarlan Ahmadov

5/5

30 Jan, 2024

Had an excellent stay at the hotel! 🌟 The overall experience was great – top-notch services, and the breakfast was absolutely delightful. A special shoutout to Ibrahim at the restaurant, whose incredible service made our dining experience unforgettable. Highly recommended to all Istanbul visitors! 👏🏨 #5StarExperience #IstanbulHospitality

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.