Sheraton Porto Hotel & Spa

4.6/5(3.69K Reviews) rating

5 Star Hotel locationPin

Porto, Norte

Sheraton Porto Hotel & Spa exterior_detail

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About hotel

Discover the perfect blend of extravagance and practicality at the Sheraton Porto Hotel & Spa. Our five-star hotel is centrally located on Rua Tenente Valadim, 1464100-476, Portugal, offering direct access to the bustling historic center and renowned University. This prime location caters to both business travelers and tourists looking for affordable accommodations. Indulge in the lavish amenities of our 266 modern and sophisticated guestrooms. Each room boasts a minibar, Smart TV, and complimentary high-speed wired and wireless internet access. Pamper yourself in the opulent private bathroom with a deep soaking bathtub and a soothing rainfall showerhead. For added luxury and space, upgrade to one of our suites. Take a moment to admire the breathtaking views of the vibrant city while enjoying a rejuvenating massage or body treatment at our world-class spa. Relax in the indoor pool, hot tub, or sauna, and stay connected with complimentary internet access. Our concierge will gladly assist with any additional needs. Don't forget to visit our gift shop for souvenirs or take advantage of our limo/town car service for convenient transportation. Embark on a culinary journey at our two exquisite on-site restaurants, including the renowned New Yorker Restaurant. Savor delectable dishes and refreshing drinks in a vibrant atmosphere. Start your day with a delicious buffet breakfast, available on weekdays and weekends. Explore the charming surrounding attractions, such as the picturesque Botanic Garden, charming Vila Nova de Gaia, and breathtaking Crystal Palace Gardens. Our hotel is conveniently located only 11.9 km from Porto Airport. For business needs, we offer a 24-hour business center and complimentary wired internet. Self-parking is also available for a fee. Experience ultimate luxury and convenience at the Sheraton Porto Hotel & Spa. Book your stay with us today and create unforgettable memories. Don't forget to take advantage of our affordable Sheraton Porto Hotel & Spa room prices and book your stay online now.

Highlights

• Centrally located 5-star hotel in Porto • 10-minute drive from Porto Historic Center and University of Porto • Luxury spa with massages, body treatments and facials available • Indoor pool, spa tub, and sauna on site • Complimentary Wi-Fi and wired internet access • Close to major attractions such as Botanic Garden, Casa da Musica, and Crystal Palace Gardens • 1.1km from University of Porto, Botanic Garden, and Casa da Musica • 2.9km from Ribeira Square and 1.8km from Casa da Musica • 11.9km from Porto Airport (OPO) • Concierge services available for leisure and business travelers • Two on-site restaurants and 24-hour room service • Self-parking and limo/town car service available • Complimentary wired internet and 24-hour business center for business travelers • Proximity to shopping centers, markets, and museums • Suitable for both casual and business travelers seeking luxury, convenience, and relaxation in Porto.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

266

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Smoke-free property

Bell staff/porter

Accessible parking

Valet parking

Terrace

Concierge desk

Indoor pool

Sauna

Hiking

Pool Table

Breakfast available

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Smoke-free property

Bell staff/porter

Accessible parking

Valet parking

Terrace

Concierge desk

Indoor pool

Sauna

Activities

Hiking

Pool Table

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a security system and window guards.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Essential workers only - NO.

Green Key (Foundation for Environmental Education).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

Pool access available from 8:00 AM to 9:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a security system and window guards.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Essential workers only - NO.

Green Key (Foundation for Environmental Education).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

We have included all charges provided to us by the property..

Pool access available from 8:00 AM to 9:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

₹10,262

₹11,055

7% OFF

+ ₹696 taxes / night

Earn 109 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹10,262

₹11,055

7% OFF

+ ₹696 taxes / night

Update Price

Earn 109 Reward Points

Amenities

Location

R do Ten Valadim, Porto, Norte, 4100-476

View on Maps

Ratings & Reviews

4.6/5

3.69K Ratings

Behzad Hosseinzadeh

5/5

6 Dec, 2023

My 6-day stay at the hotel was exceptional. The daily breakfast was a delightful highlight, offering a diverse and delicious spread. The hotel staff exhibited warmth and professionalism throughout, enhancing the overall experience. A highly recommended choice for a comfortable and enjoyable stay.

Guido Piedade

4/5

28 Oct, 2023

Another solid Sheraton location, in this case, it is close to the Porto city center. I liked the fact that the hotel wasn't right in the middle of the city's confusion. The room was spacious enough and clean. The gym was sufficiently equipped and open 24hrs. I also liked the fact that the restaurants have gluten free options and I can recommend the Iberian Pig Cheeks! Overall recommendable.

Görkem Yildiz

4/5

22 Oct, 2023

It’s a good hotel but from my point of view not a 5 star. The hotel is a little outdated. Service was very friendly and accommodating. Breakfast was good but for the price it could have been more variety. Overall a good stay. The night cost 240€ (breakfast included) and for that price I expected a better hotel overall.

Dinesh Lal

1/5

2 Sep, 2023

Very poor hotel, can not be treated as 5 star at all. Dont even provide basic amenities like milk powder, Tea options for room coffee machine. Which any other 5 star or even 4 star hotel will provide happily free of charge. Swimming pool is also not accessible, you have to pay separately to access the service. The first room provided was not even cleaned properly and because of this room has been shifted to another floor. Staff is also not very cordial, and seems untrained to host guest. Gives impression of a 2 star hotel or motel.

Behzad Hosseinzadeh

5/5

6 Dec, 2023

Guido Piedade

4/5

28 Oct, 2023

Görkem Yildiz

4/5

22 Oct, 2023

Noel Abejo

5/5

8 Oct, 2023

Great location. Excellent service. Full service hotel which exceeded my expectations. Great restaurant in the ground level for breakfast and dinner. Club Lounge had great views. Rooms had plenty of space, nice selection of cable. Very clean. Highly recommend this Sheraton when in Porto.

Dinesh Lal

1/5

2 Sep, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.