Sheraton Qiandao Lake Resort

4.4/5(36 Reviews) rating

5 Star Hotel locationPin

Hangzhou, Zhejiang

Sheraton Qiandao Lake Resort exterior_detail

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About hotel

TheChun'an room tariffs are budget-friendly and other incarnations for book and prices are qiandao you'll.Discover the breathtaking beauty of Hangzhou (Chun'an) at our luxurious 5-star hotel, situated in the heart of this idyllic city. Our prime location, just steps away from the stunning Qiandao Lake and a short drive from the Xiyuan Wharf, offers the perfect blend of convenience and tranquility for all kinds of guests. Explore the nearby popular tourist spots such as Wangutang Park and Shijatang Park, and let yourself be captivated by endless opportunities for excitement and discovery. Indulge in our 249 exquisitely designed guestrooms, each featuring a modern range of amenities, including minibars and LCD televisions. Take in the breathtaking views from your personal balcony or stay connected with complimentary Wi-Fi and enjoy premium entertainment with satellite programming. Rejuvenate in our plush down comforters and premium bedding for a peaceful night's rest, and pamper yourself in the extensive private bathrooms, boasting separate bathtubs and showers. For the ultimate relaxation and rejuvenation, our top-notch spa offers an array of massages, body treatments and facials. Active guests can take advantage of our indoor pool, health club and water park (additional cost), while our helpful concierge services and on-site arcade/game room cater to all interests. With easy access to a local shuttle and a well-equipped business center, we guarantee a seamless and stress-free experience for both leisure and business travelers. Savor the authentic regional cuisine at our on-site restaurant, Fishing, or unwind with a refreshing drink at the bar or poolside bar. Our 24-hour room service ensures you can satisfy your cravings anytime. Plan a successful event at our spacious event facilities, spanning over 8073 square feet, and let our dedicated staff handle all the details. For convenient transportation, take advantage of our limo/town car service and airport shuttle (extra fee), and make use of free on-site parking for your car. Experience the epitome of luxury and convenience at our hotel, where every detail is carefully curated to provide an unforgettable stay for our esteemed guests. Book your stay with us online now and immerse yourself in the allure and marvels of Hangzhou (Chun'an). Don't miss out on our Sheraton Qiandao Lake Resort room prices – book Sheraton Qiandao Lake Resort online for an affordable and convenient experience. Our address, located at Xin An N Road, Qiandao Lake, Qiandao, Chun An, Zhejiang 311700, China, makes it easy for guests to find us and explore all that Hangzhou has to offer.

Highlights

• Located in Hangzhou's picturesque Chun'an area • Lakefront property with stunning views of Qiandao Lake • Steps away from the lake and a short drive to Xiyuan Wharf • Luxury 5-star hotel with 249 individually decorated guestrooms • Spacious rooms with private balconies and high-quality amenities • Full-service spa offering massages, body treatments, and facials • Indoor pool, water park, and health club for recreational activities • Close proximity to popular tourist attractions, such as Qiandaohu National Forestry Park and Wangutang Park • Conveniently located near airport and railway station (20.4 km and 4.9 km respectively) • Perfect for both casual and business travelers seeking a relaxing and luxurious stay

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

249

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Accessible parking

Terrace

Concierge desk

Banking services

Bicycle rentals

Indoor pool

Sauna

Children's Pool

Game Room

Breakfast available

Airport shuttle service

Transportation

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Accessible parking

Terrace

Concierge desk

Banking services

Bicycle rentals

Indoor pool

Sauna

Activities

Children's Pool

Game Room

Food & Beverages

Breakfast available

Services

Gym

Airport shuttle service

Transportation

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, mobile payments, and cash.

Safety features at this property include a fire extinguisher and a first aid kit.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The seasonal outdoor pool opens in July..

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, mobile payments, and cash.

Safety features at this property include a fire extinguisher and a first aid kit.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The seasonal outdoor pool opens in July..

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pet Policy

Pets not allowed.

Service animals not allowed.

₹6,278

₹6,675

6% OFF

+ ₹978 taxes / night

Earn 72 Reward Points

Select Rooms

OPTION 1

Refundable

₹6,278

₹6,675

6% OFF

+ ₹978 taxes / night

Update Price

Earn 72 Reward Points

Amenities

Location

ChunAn, Hangzhou, Zhejiang, 311700

View on Maps

Ratings & Reviews

4.4/5

36 Ratings

S Lim

5/5

17 Oct, 2023

Great stay in this hotel with amazing view of the lake. Mia tong the front desk manager was great too! Love the service! The hotel is a little dated but that’s ok :)

Emily Y

5/5

23 Feb, 2019

Very nice staff. I was sick in the night, and my mum was downstairs for help. A nice boy, Li He Xu 李和旭 gave my mum a hand. He kept my mum company to the chemist and got the medicine we need. It was midnight, and he even was not in shift. We were very touched. My mum said thank you to him, and he replied: even you were not my customer, I still would help you if you asked. It’s a very impressive experience, and I love to visit the beautiful place again!

cat

5/5

9 Dec, 2020

Extraordinary services and beautiful view. The only downside probably is the mediocre food quality. Room was clean and Cherry Zhang who checked us in was very nice and helpful, went above and beyond to make sure everything goes well.

S Lim

5/5

17 Oct, 2023

Great stay in this hotel with amazing view of the lake. Mia tong the front desk manager was great too! Love the service! The hotel is a little dated but that’s ok :)

Emily Y

5/5

23 Feb, 2019

cat

5/5

9 Dec, 2020

Chyan Phang

4/5

24 Feb, 2019

Probably has the best views of Qiandao Lake.

GIDEON HOLTZER

4/5

16 Feb, 2021

Beautiful area, Nice hotel

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.