Shibuya Granbell hotel

4/5(723 Reviews) rating

3 Star Hotel locationPin

Tokyo, Tokyo (prefecture)

119

1/119

About hotel

Get ready to experience a perfect blend of modern luxury and convenience at our exquisite hotel, ideally positioned just a stone's throw away from the iconic Shibuya Crossing in bustling Tokyo. Whether you're traveling for business or leisure, our hotel offers an ideal location with easy access to top attractions such as the majestic Tokyo Tower and the scenic Yoyogi Park. Indulge in our carefully crafted 105 well-appointed rooms, designed with sophistication and equipped with all the essential amenities for a pleasant stay. Enjoy a comfortable night's rest on our luxurious bedding, stay cool with air conditioning, and stay connected with complimentary high-speed internet. Our rooms also feature a rainfall shower and an exclusive collection of complimentary toiletries for a touch of indulgence. Explore the lively Shibuya neighborhood, renowned for its trendy fashion, vibrant entertainment, and cultural hotspots, all within walking distance from our hotel. Don't miss the opportunity to visit the impressive Yoyogi National Gymnasium and the stunning Omotesando Hills, highlighting the best of Japanese architecture and design. After a busy day, treat yourself to a mouthwatering meal at our on-site restaurant, Ginza Steak, where the finest cuts of meat are expertly grilled to perfection. Unwind with a refreshing beverage at our stylish bar/lounge, offering unbeatable city views. For added convenience, we provide complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. With easy access to both Haneda Airport and Narita International Airport, our hotel guarantees a seamless travel experience. Don't miss the opportunity to stay at the Shibuya Granbell hotel and discover the true definition of hospitality. Book your stay at affordable Shibuya Granbell hotel room prices and make your reservation with ease at our website. Join us in the vibrant city of Tokyo and experience the ultimate in luxury and convenience. Our address is 15-17 Sakuragaoka-cho Shibuya-ku, Tokyo-to 150-0031, Japan.

Highlights

• Convenient location in the bustling Shibuya neighborhood • Close to Shibuya Crossing and other popular tourist attractions • Minutes away from the airport and railway station (HND: 23.9km / NRT: 75.5km) • Variety of room options (105 rooms) including air-conditioned and complimentary Wi-Fi • Chic and modern decor for both casual and business travelers • Walking distance to Love Hotel Hill and Yoyogi Park • Rainfall showerheads and luxurious toiletries in bathrooms • On-site dining at Ginza Steak and a bar/lounge for evening relaxation • Additional amenities include dry cleaning services and a 24-hour front desk

Quick Facts

Check-In

2:00 PM

Check-Out

11:00 AM

Rooms

105

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Vending machines

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Vending machines

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

Unicode Support true.

No rollaway/extra beds available.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply..

We have included all charges provided to us by the property..

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

Unicode Support true.

No rollaway/extra beds available.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

We have included all charges provided to us by the property..

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

₹9,648

₹14,831

35% OFF

+ ₹1,067 taxes / night

Earn 107 Reward Points

Flat ₹1,530.63 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹9,648

₹14,831

35% OFF

+ ₹1,067 taxes / night

Update Price

Earn 107 Reward Points

Flat ₹1,530.63 off included with coupon INTSTAY

Amenities

Location

Sakuragaokach_, Tokyo, Tokyo (prefecture), 150-0031

View on Maps

Ratings & Reviews

4/5

723 Ratings

Danielle Young

4/5

27 Oct, 2023

Unbeatable location. Worn out rooms. We stayed here in Oct 2023 and got the single room for 2 people, which was super affordable. - Room is tiny, but does have desk+table and enough floor space to open your suitcase. - Bathroom was IN the room. Meaning you had to do your business behind a glass wall and a "modesty curtain". Tough for new couples. - Room had peeling wallpaper and streaks on the wall from suitcase / other impact. Not the most aesthetic place, but hey. - Beds were spacious and comfy enough, but after 4 nights - my back was sore. It did however, help to ask for extra pillows in the reception. - Shower was nice and HOT. With enough water pressure. And as a bonus, bathroom came fully stocked with razor, brush, sponge and gave oil in addition to the usual shampoo and conditioner combo. Overall - worth the money. But don't expect to go there for aesthetics!

Mike Shinn

5/5

11 Jan, 2024

The location couldn't be any better - it's across the street from the Shibuya station, so getting anywhere in town was just a quick walk over the escalator. I regularly walked the neighborhood in the early mornings due to jetlag and was completely safe the entire time. Nearby 7-11s were my best friend, though I did enjoy the free espresso in the lobby before heading out. The rooms are small compared to those in the USA but normal for the area. Booking required that we have 2 rooms for our family of 4 (normally in the USA we would get 1 room and kids would sleep on the ground, but there was not a lot of ground). The rooms were clean, cleaned regularly, and met our needs. There were 2 elevators that were fast. There was no breakfast - Americans in the hotel picked up food at 7-11.

Phil Schauer

4/5

20 Sep, 2023

Very basic hotel functionality but in a great location. Only minutes from the station, scramble, etc and you're surrounded by great food and shopping options. Have little to compare the room (economy double) to against other Tokyo hotels, but provided everything I required - basic double bed, great air-conditioned (separate humidifier/dehumidifier unit also in the room but I did not utilize), dark blinds and a good shower/toilet facility (of note to the mobility challenged and drunk: there's a ~6" ledge into washroom). Free WiFi was fine for streaming video and general browsing - fridge was large enough for a few beers and water - kettle boiled water 🤷🏼‍♂️. Staff were excellent through check-in/out and happy to hold a bag for a few hours. Did not visit the restaurant. Option for a paper-bag breakfast: sandwich & juice for ¥8,000 at time of this review. A lot of construction in the area at this time, but did not really notice any significant noise. Overall a good experience totally aligned withy expectations.

Monster Jr

2/5

28 Dec, 2023

Totally misleading though the hotel is indeed in a good location near to Shinjuku and train station. This probably the only good thing about this hotel but do note that it’s in the red light district area, it’s alright for 2 girls travelers but perhaps have to think a bit for family with kids. Staffs are impressively unhelpful, they told us to be back at 5pm so they can help us call for restaurant reservations (restaurant open at 5pm), not to mention standing and chit chat at the counter rather than helping the guests. To top it up, the room is totally dated and welcome you with a wet dog smell, when we reported it, their noses seem to malfunction so suddenly. You cannot open the window too, they won’t allow it. For sustainability, this hotel is totally nothing close to it, they use package soaps, shampoo, etc. The more I write, the more I wonder how they got rated 4 stars. The turn down note also got our name wrong. For a moment, I thought I walked in to someone else’s room, especially if you had just checked in. I hope this helps you make decision whether to have this hotel in your trip.

Guillermo Vazquez

5/5

4 Oct, 2023

The room I stayed in was small, but it was cozy, it had a small television, desk, mini fridge, hot water kettle with coffee/tea and bathroom amenities (shampoo, conditioner, body wash, body sponge, toothpaste/tooth brush, hair brush, shaving cream), pajamas and slippers. The one surprise I did have was that this hotel has American standard wall plugs, so that was one great benefit, I was able to charge my devices all at once as opposed to one at a time using a wall plug converter.

Danielle Young

4/5

27 Oct, 2023

Mike Shinn

5/5

11 Jan, 2024

Phil Schauer

4/5

20 Sep, 2023

Monster Jr

2/5

28 Dec, 2023

Guillermo Vazquez

5/5

4 Oct, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.