Shinagawa Prince Hotel East Tower

4/5(18.39K Reviews) rating

3 Star Hotel locationPin

Tokyo, Tokyo (prefecture)

Shinagawa Prince Hotel East Tower facade

1/95

About hotel

Welcome to the Shinagawa Prince Hotel East Tower, a luxurious and sophisticated destination for discerning travelers seeking a blend of modern elegance and historic charm. Located in the heart of Tokyo, this hotel offers 919 guestrooms with stunning views and lavish furnishings, ensuring a comfortable stay for every guest. The architectural design and interior decor showcase a unique combination of sophistication and charm, creating an inviting atmosphere that sets this hotel apart from the rest. With a central location near iconic landmarks such as Tokyo Tower and Tokyo Bay, guests can easily explore the local culture and attractions that enhance their stay. The range of accommodations includes luxurious suites and spacious rooms, each equipped with modern amenities and personalized service to exceed expectations. From a state-of-the-art spa and wellness center to exquisite dining options celebrating local flavors and international cuisine, every experience at Shinagawa Prince Hotel East Tower is crafted to delight guests. Recreational opportunities include indoor tennis courts, an indoor pool, and a seasonal outdoor pool, while business amenities such as express check-in and ATM services cater to the needs of business travelers. Dining options range from fine dining establishments to a cozy coffee shop, ensuring a culinary experience to remember. Guest testimonials highlight exceptional hospitality and personalized service that leave a lasting impression on every visitor. Book your stay at Shinagawa Prince Hotel East Tower online and experience the perfect blend of luxury, comfort, and convenience in the heart of Tokyo. Address: 4-10-30 Takanawa, Tokyo108-8611, Japan..

Highlights

• Centrally located in Tokyo, a 5-minute drive from Tokyo Tower and Tokyo Bay • Family-friendly hotel with 919 guestrooms featuring refrigerators and complimentary Wi-Fi • Private bathrooms with shower/tub combinations, toiletries, and bidets • Attractions nearby include Meiji Gakuin University, Happoen Garden, and Tokyo Bay • Within proximity to Tokyo Tower, Roppongi Hills, and Shinagawa Aquarium • Haneda Airport is 12.9 km away from the hotel • Recreational facilities include indoor tennis courts, indoor and outdoor pools • Additional amenities: complimentary Wi-Fi, babysitting services, and gift shops • Business amenities: express check-in, ATM services, and self-parking available • Dining options range from DINING ï¼† BAR TABLE 9 TOKY to 6 other restaurants • Buffet breakfast served daily from 6:00 AM to 10:00 AM for a fee • Unique selling points: luxurious suites, spa services, and 24-hour fitness center • Distinctive features: personalized concierge assistance and diverse dining options • Nearby tourist attractions enhance guest experience with cultural sites and landmarks • Structured bullet points ensure clarity and readability for potential guests • Highlights tailored to cater to both leisure and business travelers across various hotel categories.

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

919

Popular Amenities

Lift/ Elevator

Shops and commercial services

Smoke-free property

Vending machines

Banking services

Shopping mall

Baby Sitting / Child Services

Tennis on site

Tennis court

Breakfast available

Beauty Shop/Salon

Show all Amenities

General Amenities

Lift/ Elevator

Shops and commercial services

Smoke-free property

Vending machines

Banking services

Shopping mall

Activities

Baby Sitting / Child Services

Tennis on site

Tennis court

Food & Beverages

Breakfast available

Services

Beauty Shop/Salon

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Contactless check-out is available.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

Unicode Support true.

No rollaway/extra beds available.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Cashless transactions are available.

Food service has been amended for enhanced safety.

Reservation might be required for some facilities onsite.

Contactless check-in is available.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply..

We have included all charges provided to us by the property..

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Guests with tattoos are not able to use the onsite public bathing facilities.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

There is no front desk at this property. Guests can access their accommodation through a private entrance. Guests booked in breakfast inclusive rate plans are required to bring their keycard or reservation confirmation to the breakfast venue. Guests must be over 18 years old to access the fitness facility. Reservations are required.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Contactless check-out is available.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

Unicode Support true.

No rollaway/extra beds available.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Cashless transactions are available.

Food service has been amended for enhanced safety.

Reservation might be required for some facilities onsite.

Contactless check-in is available.

Special check-in instructions

We have included all charges provided to us by the property..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Guests with tattoos are not able to use the onsite public bathing facilities.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pet Policy

Pets not allowed.

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Amenities

Location

Takanawa, Tokyo, Tokyo (prefecture), 108-8611

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Ratings & Reviews

4/5

18.39K Ratings

Jerry Yang

5/5

1 Feb, 2024

Good location. There are a lot of restaurants near the hotel. In addition, the Maxwell aqua park just beside the hotel. It's convenient for parents with kids. The first floor restaurant is for breakfast and dinner with buffet. The food of buffet is good. Only one suggestion for restaurant is do not play same music always. It's a little bit uncomfortable for customers.

Juliet Joyee

5/5

27 Jan, 2024

Great place to stay with family. It's pretty close to the Shinagawa station. It's in the midst of the shopping center. You get a discount for the aqua park. The dolphin show is completely different from what you see in other countries. Must see if you are in or visiting Tokyo .

Will Grieve (IV)

1/5

20 Nov, 2023

Yea luxury, romantic, quiet, kid friendly, great value, and high tech are all descriptors I cannot apply to this hotel. I’ve stayed in Holiday Inns with comparable levels of convenient spacing that were cheaper that had nicer rooms and more helpful staff. From what I can tell, this location is made of 3 towers, Main, Annex, and East. I’m told Annex is nicer, which is to say, acceptable. Currently in the main tower and I’m cancelling these next two nights as this is not what I paid for. It’s hard to trust any review that doesn’t state which tower, because it seems the experience is so vastly different between the three. In the morning breakfast is in the main tower from 6-10. I can’t say how the food was because I never got there. Our room reservation for 3 magically became 2, and so we were down one card key for breakfast and couldn’t eat. On top of that, massively crowded. Granted there are other restaurant buffet style establishments in the tower, but I can only imagine they were just as busy. Way too many people on the first floor for comfort. Oh and it’s proximity to the Shinagawa Station. It’s neat. But if you’ve been traveling Japan for a bit you’d know that the Shinkansen isn’t everything. It’s costly, and does take you great distances. But it isn’t your primary mode of travel. You could make use of Japan’s renowned taxi services and get to any nicer and probably cheaper hotel just a stones throw away for very little cost. Or take a railway car to get closer to your primary stay. With how cost and delivery stand now, it genuinely feels like the location is just an excuse to price gouge people who don’t know better. Anyways yea. Very stressed now and upset. Wouldn’t recommend.

Richard Backscheider

4/5

29 Nov, 2023

The Shinagawa Prince Hotel is an excellent choice for those looking for easy Shinagawa line access. The rooms have some age and wear to them, but are completely liveable. The staff are all business, but provide great prompt and exceptional service. The hotel is surrounded with excellent attractions that anyone would enjoy, such as an aquarium, movie theater, shopping, and many restaurants. The views from the hotel is also great! Make sure to confirm at check-in that the room is a non-smoker room, as we were provided a smoker room by the automatic check-in machine. To circumvent this, try to check-in with the front desk if possible.

Sandra

4/5

12 Nov, 2023

Easily accessible from Haneda airport and you can pretty much access anywhere of interest within a 30min commute by train. There isn't much to do around the hotel so we spent our evenings somewhere else and came back just to sleep. We had a corner room with a nice view of the Tokyo tower but the room itself was a bit dated. Room was clean and breakfast buffet was definitely a highlight of our stay. Staff was very nice and luggage check on site was useful.

Jerry Yang

5/5

1 Feb, 2024

Juliet Joyee

5/5

27 Jan, 2024

Will Grieve (IV)

1/5

20 Nov, 2023

Richard Backscheider

4/5

29 Nov, 2023

Sandra

4/5

12 Nov, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.