Shirayu no Yado Yamadaya

3.8/5(343 Reviews) rating

3 Star Hotel locationPin

Hakone, Kanagawa (prefecture)

Shirayu no Yado Yamadaya exterior_detail

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About hotel

Discover the tranquil beauty of traditional Japan at our charming ryokan, located in the breathtaking mountain town of Hakone, specifically in Gora. Experience the perfect blend of modern luxuries and traditional allure at Shirayu no Yado Yamadaya. Conveniently situated just a quick 10-minute drive from popular attractions such as Lake Ashi and Ōwakudani, our ryokan boasts a central location for you to fully immerse yourself in the wonders of Hakone. Need a break from exploring? Hakone Kowakien Yunessun and Gotemba Premium Outlets are nearby, guaranteeing an unforgettable vacation experience. Our 15 cozy guest rooms are designed with your comfort in mind, complete with amenities like refrigerators and flat-screen TVs. You can also enjoy complimentary Wi-Fi while basking in the warm ambiance of your room. Freshen up in our spacious bathrooms, equipped with shower/bathtub combos, complimentary toiletries, and plush slippers for the ultimate relaxation. With daily housekeeping, your room will always be clean and inviting, ready for you to unwind. There are plenty of nearby attractions to discover during your stay at our ryokan. Take a soak in the healing waters of Sengokuhara Onsen, marvel at the ethereal beauty of Ōwakudani, or indulge in the rich cultural heritage at the Hakone Museum of Art, all just steps away from our property. You can also find relaxation at our ryokan with soothing massages and karaoke sessions. We also provide complimentary Wi-Fi and a gift shop for any souvenirs or essentials you may need. We strive to make your stay as effortless as possible with convenient amenities like complimentary newspapers in the lobby and luggage storage services. If you're traveling by train, we offer free pickup and drop-off at the station. And for those arriving by car, take advantage of our free self-parking onsite. Escape to Shirayu no Yado Yamadaya in the charming town of Hakone (Gora) for an authentic Japanese experience. Let us cater to your every need, ensuring a truly unforgettable stay. Don't forget to reserve your room and book with Shirayu no Yado Yamadaya online for the best Shirayu no Yado Yamadaya room prices at 1320-907 Gora, Kanagawa250-0408, Japan.

Highlights

• Located in peaceful Hakone Gora, within a 10-minute drive from Lake Ashi and Ōwakudani • Close to popular attractions such as Hakone Kowakien Yunessun and Gotemba Premium Outlets • 15 comfortable guestrooms, each with complimentary Wi-Fi, fridge, and flat-screen TV • Traditional ryokan with onsite massages and karaoke for a unique cultural experience • Perfect for both business and leisure travelers seeking a quiet and relaxing stay • Train station pick-up service and free self-parking for added convenience • Pamper yourself with room service options or visit nearby restaurants for a taste of local cuisine

Quick Facts

Check-In

3:00 PM

Check-Out

10:00 AM

Rooms

Popular Amenities

Newspaper

Shops and commercial services

Smoke-free property

On-Site parking

Train Station Pickup Service

Show all Amenities

General Amenities

Newspaper

Shops and commercial services

Smoke-free property

On-Site parking

Services

Train Station Pickup Service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve access to the hot springs.

This property accepts cash.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property confirms they are implementing guest safety measures.

Private host property.

Unicode Support true.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Cash deposit required.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply..

We have included all charges provided to us by the property..

Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file..

Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7 AM - 9 PM. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests booked in Half Board rates must check-in by 6 PM to receive dinner. The entrance to this property is closed from 11 PM-7 AM. Guests are not permitted to enter or leave the property during this time.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve access to the hot springs.

This property accepts cash.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property confirms they are implementing guest safety measures.

Private host property.

Unicode Support true.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Cash deposit required.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

We have included all charges provided to us by the property..

Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Pet Policy

Pets not allowed.

₹11,663

₹19,036

39% OFF

+ ₹1,327 taxes / night

Earn 129 Reward Points

Flat ₹1,855.62 off included with coupon INTSTAY

Select Rooms

Japanese Style Twin Room, Great view, No Restaurants nearby, Check-in until 6PM

Smoking policy – non-smoking available

Electric kettle

Room Service

Air conditioning

Refrigerator

Free toiletries

Safe

Heating

Blackout Curtains

Housekeeping - daily

Private bath or shower

Hairdryer

Body soap

Toothbrush

Toilet paper

Shampoo

Slippers

See All

OPTION 1

Refundable

₹11,663

₹19,036

39% OFF

+ ₹1,327 taxes / night

Update Price

Earn 129 Reward Points

Flat ₹1,855.62 off included with coupon INTSTAY

Amenities

Location

G_ra, Hakone, Kanagawa (prefecture), 250-0408

View on Maps

Ratings & Reviews

3.8/5

343 Ratings

Christie Ding

3/5

31 Dec, 2023

Stayed here for two days (should have just booked for one night) and enjoyed the breakfast and dinner, as well as the onsen. The only challenge is the public transport, not recommending to choose this place unless you have a car or just travel without a luggage. The staffs are super friendly but hardly speaks any English (Google translate helps a lot!). The breakfast is too early 7:30am or 8.30am for travellers who would like to take the time and relax. For the same price, I think there are better place to choose from.

Nathan Leung

4/5

13 Oct, 2023

Overall clean room and amazing view. A very special dinner which was nice. The building smelled pretty old. I definitely do not recommend the private osen. Even though they advertise as newly renovated, the osen was very dirty and not cleaned. The public osen was better.

Rishi Jain

2/5

19 Sep, 2023

Ok hotel. Not very clean; private onsen looked like a health hazard. Full of mold and insects. Online pictures do not represent the true reality of what it’s onsens’ look like. Service was adequate, but nothing exciting. A very expensive one night stay in a not so up-to-standards accommodation.

Theresa Fester

5/5

22 May, 2023

Overall the Yamada exceeded expectations. The service was kind and accommodating and thoughtful. They checked us in quickly and had Green tea prepared in our room waiting. The room was tidy and functional and the bathroom had the fanciest bidet I have ever used. Dinner was brought to our room and presented beautifully. The chef that works there is truly exceptional. The ingredients were the star of the dish and flavored subtly to enhance the experience. The food was out of this world! I would go back just to have one of their meals again! That's saying alot considering how long it took to get there. Speaking of location, although the Yamada is located only a few minutes from the cable car station in Sounzan, we had to travel a fair way to get there from Odawara station. We took the Shinkansen from Tokyo station, transferred to the Hakone-Yomoto line, then transferred to the rail car to Hakone, then another to Gora, then another tram to Sounzan. That being said, our plans included three loop covered by Hakone free pass which we purchased from Odawara (the pass covered all transportation we needed and have access to all local attractions). Yamada was close enough to one of the points in the Hakone loop so it was convenient for sight seeing. If you are going to visit some attractions I recommend at least 3 nights. We stayed for 2 and ran out of time. Be prepared to spend some time commuting between locations. The trains (20 min avg), cable cars (15-20 min), and boats (25 minutes 1 way, 40 minutes back) are lovely opportunities to sight see but do take some time. The onsen at Yamada was wonderful! The first night we tried the private onsen and I wouldn't recommend it. There is an extra charge and it's not as enjoyable as the public onsen in the Yamada. The public baths are for guests only and are beautiful! You have an open air tub and an indoor one. If you can, use the outdoor! The scenery is beautiful and fresh air truly refreshing while you have your hot spring bath. The staff are all so helpful and come to change the room from day use to night use (setting up the beds). English is limited but the front desk staff are able to help. We speak next to no Japanese and we managed just fine. I would highly recommend learning basic phrases though. Overall this was an exceptional experience. Don't be disappointed by the historical building and be prepared for some rustic accommodations but it is all so worth it. Please go! Yamada is not to be missed! A diamond in the rough that really surprises with exceptional amenities and service.

Christie Ding

3/5

31 Dec, 2023

Nathan Leung

4/5

13 Oct, 2023

Rishi Jain

2/5

19 Sep, 2023

Alton Wong

1/5

7 Aug, 2023

It has good food but the rooms are old with no shower room. The website of this hotel didn't mention about having no shower room. Also, I cannot go out after 21:00 as it closes after 21:00.

Theresa Fester

5/5

22 May, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.