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Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards, mobile payments, and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available.
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site.
Long-term renters welcome.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.
Property follows sanitization practices of COVID-19 Guidelines (WHO).
Professional property host/manager.
LGBTQ friendly.
Social distancing measures are in place.
Staff temperature checks are conducted regularly.
Guests are provided with free hand sanitizer.
Property is cleaned with disinfectant.
Cashless transactions are available.
Staff wears personal protective equipment.
Food service has been amended for enhanced safety.
Bed sheets and towels are washed at a temperature of at least 60°C/140°F.
Masks are available to guests.
Electrostatic spray is used for disinfection.
Protective clothing is available to guests.
Essential workers only - NO.
Property does not offer onsite COVID-19 testing.
Events/parties allowed.
No cribs (infant beds) available.
No rollaway/extra beds available.
Property follows sanitization practices of COVID-19 Guidelines (CDC).
Property does not require health documentation at check-in.
Property confirms they are implementing guest safety measures.
Individually-wrapped food options are available.
Property confirms they are implementing enhanced cleaning measures.
Individually-wrapped food options are available for dinner.
Individually-wrapped food options are available through room service.
Individually-wrapped food options are available for breakfast.
Individually-wrapped food options are available for lunch.
Parking height restrictions apply.
Commonly-touched surfaces are cleaned with disinfectant.
You'll be asked to pay the following charges at the property: Christmas Eve (24 December) Gala Dinner per adult: VND 1360800.
Christmas Eve (24 December) Gala Dinner per child: VND 1360800 (up to 18 years old).
Christmas Day (25 December) Gala Dinner per adult: VND 1360800.
Christmas Day (25 December) Gala Dinner per child: VND 1360800 (up to 18 years old).
New Year's Eve (31 December) Gala Dinner per adult: VND 1360800.
New Year's Eve (31 December) Gala Dinner per child: VND 1360800 (up to 18 years old).
New Year's Day (1 January) Gala Dinner per adult: VND 1360800.
New Year's Day (1 January) Gala Dinner per child: VND 1360800 (up to 18 years old).
We have included all charges provided to us by the property..
Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property..
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..
Only registered guests are allowed in the guestrooms..
No pets and no service animals are allowed at this property..
Parking height restrictions apply..
Cashless payment methods are available for all transactions.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Pets not allowed.
Service animals not allowed.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
₹0
₹null
null% OFF
+ ₹null taxes / night
4.8/5
93 Ratings
21.029278
2024-12-20
2024-12-21
Hannah Blackwood
5
Hans Solo
5
Sashank Nyapati
5
Katherine Melville
5
Shaun McGinty
5
Smarana Hanoi Heritage - Hotel and Retreats - Hanoi - Facade
Smarana Hanoi Heritage - Hotel and Retreats - Hanoi - Exterior Detail
Smarana Hanoi Heritage - Hotel and Retreats - Hanoi - Exterior Detail
Smarana Hanoi Heritage - Hotel and Retreats - Hanoi - Room
Smarana Hanoi Heritage - Hotel and Retreats - Hanoi - Room
Smarana Hanoi Heritage - Hotel and Retreats - Hanoi - Room
Smarana Hanoi Heritage - Hotel and Retreats - Hanoi - Room
Smarana Hanoi Heritage - Hotel and Retreats - Hanoi - Room
Smarana Hanoi Heritage - Hotel and Retreats - Hanoi - Room
Smarana Hanoi Heritage - Hotel and Retreats - Hanoi - Room
Smarana Hanoi Heritage - Hotel and Retreats - Hanoi - Room
Smarana Hanoi Heritage - Hotel and Retreats - Hanoi - Room
Smarana Hanoi Heritage - Hotel and Retreats - Hanoi - Room
Smarana Hanoi Heritage - Hotel and Retreats - Hanoi - Room
Smarana Hanoi Heritage - Hotel and Retreats - Hanoi - Room
Smarana Hanoi Heritage - Hotel and Retreats - Hanoi - Room
Smarana Hanoi Heritage - Hotel and Retreats - Hanoi - Room
Smarana Hanoi Heritage - Hotel and Retreats - Hanoi - Room
Smarana Hanoi Heritage - Hotel and Retreats - Hanoi - Room
Smarana Hanoi Heritage - Hotel and Retreats - Hanoi - Room
10
4.8
93
24-hour front desk
Hotel safe deposit box (not room safe box)
Lift/ Elevator
Multilingual Staff
Snack bar
On-Site parking
Designated Smoking Areas
Concierge desk
Breakfast available
Coffee/tea
Airport shuttle service
Beauty Shop/Salon