Smart Hotel Milano

4.4/5(380 Reviews) rating

4 Star Hotel locationPin

Milan, Lombardy

1/56

About hotel

Welcome to Smart Hotel Milano, a luxurious 4-star hotel located in the bustling Central Station area of Milan. Our hotel offers a perfect blend of opulence and convenience, making it an ideal choice for travelers of all kinds. With a prime location, sophisticated rooms, and top-notch amenities, we guarantee you a delightful stay. Our 71 lavish and modern rooms are designed to provide the utmost comfort and entertainment to our guests. Each room is equipped with a minibar, LCD television, and air conditioning. And for a seamless connection to the world, we offer complimentary wifi throughout the hotel. Our 24-hour front desk and efficient multilingual staff are always ready to assist you, ensuring a stress-free experience. Step out of our hotel and immerse yourself in the vibrant charm of Milan. The iconic Piazza del Duomo and Teatro alla Scala are just a 5-minute drive away, ensuring plentiful excitement for your stay. Don't miss a chance to explore the enchanting Indro Montanelli Public Gardens and the peaceful Bosco Verticale, both within walking distance from our doorstep. And for all the shopaholics out there, our hotel is just a short distance from the legendary Corso Buenos Aires and Milan Fashion District. After a day of adventure, return to your personal space, complete with a private bathroom, complimentary toiletries, and a hairdryer. You can also order room service or indulge in a delectable buffet breakfast at our on-site restaurant. Our concierge services are always available for any assistance you may need in planning your itinerary. For our guests arriving from distant lands, our hotel is easily accessible from the major airports. Milan Malpensa Airport and Bergamo Orio al Serio Airport are within a reasonable distance, making your journey to Smart Hotel Milano a breeze. So don't delay, book your stay with us today and experience the epitome of luxury and convenience in the heart of Milan. Don't forget, you can always Book Smart Hotel Milano Online for the best Smart Hotel Milano room prices. Our address is Via Torriani Napo, 28, MI20124, Italy.

Highlights

• Recently renovated 4-star hotel in central Milan • Within 5km of the airport and railway station • Close to popular tourist attractions such as Piazza del Duomo and Teatro alla Scala • 71 air-conditioned rooms with modern amenities • Free WiFi and satellite TV in all rooms • Walking distance to Piazza Lima and Piazza della Repubblica • Concierge services and 24-hour front desk for convenience • Airport shuttle available for a surcharge • Ideal for both casual and business travelers • Buffet breakfasts available daily for a fee

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Concierge desk

Hiking

Breakfast available

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Concierge desk

Activities

Hiking

Food & Beverages

Breakfast available

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Contactless check-in is available.

Essential workers only - NO.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 5.00 per person, per night. This tax does not apply to children under 18 years of age..

We have included all charges provided to us by the property..

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Contactless check-in and contactless check-out are available.

Front desk staff will greet guests on arrival.

Pet Policy

Only dogs and cats are allowed.

Service animals are allowed.

Pets cannot be left unattended.

Pet max weight (per pet) in kg is 10.

Pets allowed.

Pet max weight (per pet) in lb is 22.

Service animals are exempt from fees/restrictions.

Maximum number of pets per room 1.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Contactless check-in is available.

Essential workers only - NO.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

We have included all charges provided to us by the property..

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Contactless check-in and contactless check-out are available.

Front desk staff will greet guests on arrival.

Pet Policy

Only dogs and cats are allowed.

Service animals are allowed.

Pets cannot be left unattended.

Pet max weight (per pet) in kg is 10.

Pets allowed.

Pet max weight (per pet) in lb is 22.

Service animals are exempt from fees/restrictions.

Maximum number of pets per room 1.

₹10,394

₹14,385

28% OFF

+ ₹1,216 taxes / night

Earn 116 Reward Points

Flat ₹1,658.63 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹10,394

₹14,385

28% OFF

+ ₹1,216 taxes / night

Update Price

Earn 116 Reward Points

Flat ₹1,658.63 off included with coupon INTSTAY

Amenities

Location

Napo Torriani, Milan, Lombardy, 20124

View on Maps

Ratings & Reviews

4.4/5

380 Ratings

Geraldine Buss

4/5

26 Jan, 2024

Spent three nights at this hotel. Receptionist mentioned that we had received an upgrade for our double room. We were very pleased - clean and comfortable. Great shower and heating we could alter ourselves - bearing in mind we stayed in January during some cold nights. Had one issue with our room safe which was fixed within ten minutes after reporting to reception. Only thing for me would have been coffee/tea making facilities. We did not try the breakfastl. Great location for visiting Milan attractions and taking train to Lake Como.

Almir Taraniš

5/5

11 Dec, 2023

I was staying at this hotel 3 nights and I can say it's a very nice and enjoyable hotel. Room and bathroom was cleaned every day, new and well decorated. Young people working at reception are kind and helpful. It has great location close to railway station, metro and shuttle buses station. There were no traffic noises from outside to hear. I didn't liked breakfast room that was in basement, but food drinks and coffee were great. I would definitely stay again at this hotel when visiting Milan.

Baris Gul

5/5

29 Jan, 2024

I had a fantastic stay at this hotel in Milan! The location is super, and the rooms are not only spacious but also impeccably clean. The staff is incredibly friendly, making my experience even more enjoyable. Highly recommend this place for anyone looking for a comfortable and convenient stay in the heart of Milan.

Jerryanne Xx

5/5

17 Nov, 2023

Great location! It is right by the central station which is easy to travel to many locations. The room is nice and big, lovely for taking pictures. The bed is also very comfortable, we had an amazing sleep. The staff were also so lovely! They put cake and Prosecco in the room to celebrate my friends birthday and upgraded us which was a lovely surprise. A big shout out to Matteo who was so lovely and made our stay even better! Would definitely recommend and will be coming back again very soon!

Loredana Iorgu

4/5

2 Jan, 2024

The hotel location is perfect because it is near the train station and the bus station for transfer to the airports. Also the subway is near hotel which is perfect. In that area are a lot of good restaurants, hotels and shops. The hotel was nice, modern and clean. I don't know how 4-star hotels are classified in Italy, but in my country (Romania) this hotel would have 3 stars.

Geraldine Buss

4/5

26 Jan, 2024

Almir Taraniš

5/5

11 Dec, 2023

Baris Gul

5/5

29 Jan, 2024

Jerryanne Xx

5/5

17 Nov, 2023

Loredana Iorgu

4/5

2 Jan, 2024

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.