Smartflats City - Brusselian

3.2/5(36 Reviews) rating

3 Star Hotel locationPin

Brussels, Flemish Region

Smartflats City - Brusselian exterior_detail

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About hotel

Discover the best of Brussels with a stay at Smartflats City - Brusselian, an exceptional apartment hotel located in the bustling city center. Our five modern and well-appointed guestrooms feature cutting-edge kitchens, flat-screen TVs, and complimentary Wi-Fi, ensuring a hassle-free and delightful stay. Nestled in the heart of the city, just a short walk from the famous La Grand Place and the charming Rue des Bouchers, our hotel offers affordable accommodations suitable for all types of travelers. Conveniently situated on Rue Marche aux Poulets 451000, Belgium, Smartflats City - Brusselian is the perfect base for exploring the many sights and sounds of Brussels. From the Brussels Stock Exchange and the quirky Jeanneke Pis to the stunning Brussels City Hall, all major attractions are just a leisurely stroll away. And for those in need of some retail therapy, the hotel's proximity to the Galeries Royales Saint-Hubert and the lively Rue Neuve is a true delight. With easy access to public transportation, it's an ideal choice for busy business travelers as well. After a day of exploring, retreat to your comfortable and well-equipped guestroom or take advantage of our amenities, including complimentary Wi-Fi and concierge services, available to assist with any requests or recommendations. For corporate guests, we offer a convenient business center and express check-in and check-out services. Fulfill your cravings with a quick snack from our on-site snack bar/deli, or venture out to the nearby restaurants and cafes to experience the diverse and delicious cuisine that Brussels is famous for. You can easily reach Brussels Airport and other major airports from our hotel, making Smartflats City - Brusselian a top choice for both domestic and international guests. Book Smartflats City - Brusselian Online now and discover the charm of Brussels with our affordable Smartflats City - Brusselian room prices. Don't miss out on the chance to stay in the heart of Brussels with Smartflats City - Brusselian.

Highlights

• Centrally located near Brussels' famous La Grand Place • 5-minute walk from La Grand Place and Rue des Bouchers • Overlooking the beautiful Brussels Stock Exchange building • Modern apartments with fully equipped kitchens • Complimentary Wi-Fi and flat-screen TVs with cable • Close proximity to popular attractions like Galeries Royales Saint-Hubert and Manneken Pis Statue • Business amenities including a business center and express check-in/check-out • Short distances of 0.3 km or less to major tourist spots • Close to the nearest airport (Brussels Airport - 17.8 km) and railway station (Brussels Central Station - 0.6 km) • Budget-friendly option for both casual and business travelers

Quick Facts

Check-In

4:00 PM

Check-Out

11:00 AM

Rooms

Floors

Popular Amenities

Multilingual Staff

Smoke-free property

Snack bar

Concierge desk

Business center

Show all Amenities

General Amenities

Multilingual Staff

Smoke-free property

Snack bar

Concierge desk

Business

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards.

Onsite parties or group events are strictly prohibited.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

Professional property host/manager.

Events/parties not allowed.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 4.24 per room, per night.

We have included all charges provided to us by the property..

There is no front desk at this property. Guests will receive an email 72 hours before arrival with check-in instructions and lockbox information. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards.

Onsite parties or group events are strictly prohibited.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

Professional property host/manager.

Events/parties not allowed.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 4.24 per room, per night.

We have included all charges provided to us by the property..

Pet Policy

Pets not allowed.

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Amenities

Location

Schuttershofstraat, Brussels, Flemish Region, 1000

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Ratings & Reviews

3.2/5

36 Ratings

Ruairi Moran

2/5

10 Sep, 2023

We were eaten alive with bed bugs no mattress protectors or pillow protectors. We were staying for 4 nights I ended up sleeping on the removable couch cushions as they were fine. The pull out sofa bed also seemed fine in terms of bed bugs. It was a shame really as everything else was satisfactory. Very spacious and a great location. The mattresses need replacing or deep cleaning and protectors need to be used.

Jaymes O'Brien

5/5

23 Sep, 2021

Was a little nervous booking this, but the apartment was great. Large rooms, huge windows, central location. Everything was spotless, linens were fresh and clean. Plenty of space for 5 people. Walking distance to everything. A little loud at night, but thats not the properties fault. Only real gripe is that the water heater for the shower only lasts 5 minutes.

Marek Hojsik

1/5

24 May, 2022

On 5 April 2022, I made a reservation for accommodation in SmartFlats in Ghent via Booking.com. I selected the possibility to cancel the reservation with a full refund until 3 days before the date of accommodation. On the same day, the accommodation provider requested me to provide my credit card details and a reservation fee of 253.25 EUR was deducted from my bank account. On the next day, 6 April 2022, I decided to cancel the reservation. I received an email confirmation that the reservation was cancelled and the deducted reservation fee would be returned within 30 days. Today is 24 May 2022 and I have still not received the reservation fee back.

Emilie N

1/5

24 Dec, 2021

Giving one star for the apartment that is quite nice, with good appliances and a prime location. Not giving the four other stars because our experience was completely tarnished by the appalling customer service: 1. Close to the checkin time, we had 0 information about checkin despite the fact that we knew we needed a code to get in. We tried calling for over an hour to only hear a ringtone constantly. We also reached out on WhatsApp but no answer. We eventually had to call Booking.com's customer service that helped us with this issue. 2. When asking if we could check out only an hour later, we had to call twice and on one was able tell us if it was a possibility, "boomeranging" us to another service constantly. I was finally told to send an email and we simply never got a reply. Very disappointing. I do not recommend, especially if you have smaller kids. This lack of answer and care is disrespectful.

Ruairi Moran

2/5

10 Sep, 2023

Jaymes O'Brien

5/5

23 Sep, 2021

Marek Hojsik

1/5

24 May, 2022

Emilie N

1/5

24 Dec, 2021

Alex González Pozo

5/5

19 Jun, 2022

Great apartments. Spacious, great location, clean, well equipped. Good deal

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.