Smartflats City - Toison d Or

3.4/5(39 Reviews) rating

4 Star Hotel locationPin

Brussels, Flemish Region

Smartflats City - Toison d Or exterior_detail

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About hotel

Located on the vibrant streets of the European Quarter in Brussels, the Smartflats City - Toison d Or is a hidden gem waiting to be discovered. With its central location, this affordable yet luxurious apartment complex is the ideal choice for travelers seeking to explore the lively city. Each of the two guestrooms at Smartflats City - Toison d Or is designed to cater to the needs of every traveler, from fully-stocked kitchens with modern appliances to high-speed wireless internet for uninterrupted connectivity. While here, don't forget to take advantage of the housekeeping services provided once during your stay. For those eager to experience the bustling energy of Brussels, Smartflats City - Toison d Or's convenient location makes it the perfect gateway to must-see attractions such as the Royal Museums of Fine Arts of Belgium and the Magritte Museum. And when in need of a break, take a leisurely stroll down the charming Avenue Louise or through the picturesque Brussels Park, both within walking distance from the hotel. For business travelers, Smartflats City - Toison d Or offers a business center, express check-in, and express check-out services to ensure a smooth and productive stay. And when it comes to dining options, guests can either grab a quick snack from the on-site snack bar/deli or explore the nearby area for a taste of authentic Belgian cuisine. With complimentary Wi-Fi available in all areas of the hotel and tour/ticket assistance to help with planning your days in Brussels, Smartflats City - Toison d Or strives to make your stay as comfortable as possible. So don't wait, book Smartflats City - Toison d Or online today and enjoy the best room prices! The hotel's address, Chaussée de Wavre 21050, Belgium, makes it easily reachable from any part of the city.

Highlights

• Centrally located in Brussels' European Quarter • 10-minute walk from Camille Lemonnier Museum and Place Royale • Luxury, boutique, and budget options available • Apartments feature fully equipped kitchens and free Wi-Fi • Tour/ticket assistance for sightseeing • Business center and express check-in/check-out for business travelers • Within walking distance to multiple tourist attractions • 0.1 to 0.9 km from major landmarks • Close proximity to Brussels Airport (14.3 km) and railway stations • Snack bar/deli available • Apartments are spacious and guest-focused for casual travelers • Weekly housekeeping services to maintain cleanliness • Multiple options for dining and entertainment nearby

Quick Facts

Check-In

4:00 PM

Check-Out

11:00 AM

Rooms

Floors

Popular Amenities

Multilingual Staff

Smoke-free property

Snack bar

Business center

Show all Amenities

General Amenities

Multilingual Staff

Smoke-free property

Snack bar

Business

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

Safety features at this property include a fire extinguisher.

Professional property host/manager.

No rollaway/extra beds available.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 3.18 per room, per night.

We have included all charges provided to us by the property..

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties..

There is no front desk at this property. This property doesn't offer after-hours check-in. Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information. Guests can access their accommodation through a private entrance.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

Safety features at this property include a fire extinguisher.

Professional property host/manager.

No rollaway/extra beds available.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 3.18 per room, per night.

We have included all charges provided to us by the property..

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties..

Pet Policy

Pets not allowed.

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Amenities

Location

Chau de Wavre, Brussels, Flemish Region, 1050

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Ratings & Reviews

3.4/5

39 Ratings

Csaba Simonffi

3/5

21 Nov, 2022

It’s OK. Very good location, comfortable bed, well equipped apartment. I am reducing 1 stars because of very worn utilities, water poring somewhere under the bathtub, near the kitchen sink full of mist. And another one because no one was answering the phone when I tried to request help because I could not open the building door, even if I entered the correct PIN. Finally we received a automatic reply on chat to push hard and than it opened.

Dario La Nasa

1/5

15 Feb, 2022

Because of covid restrictions, my family’s trip was cancelled. I tried to contact them to see if it might be possible to get a refund or to reschedule their stay, but never got any response. I called many times and wrote several emails and I even tried their whatsapp service, but I NEVER received an answer from them. I do understand that the establishment could be struggling due to the pandemic, but the behaviour is just not professional shows a total lack of basic manners (just give me one answer after almost two months of trying to contact you). I cannot judge the venue, but I am astonished by the lack of professionalism.

Mike The News Guy

4/5

26 Nov, 2022

Really nice room, well located. Only problem is the main door is very stiff so have to give it a good hard push to open.

Csaba Simonffi

3/5

21 Nov, 2022

Dario La Nasa

1/5

15 Feb, 2022

Mike The News Guy

4/5

26 Nov, 2022

Really nice room, well located. Only problem is the main door is very stiff so have to give it a good hard push to open.

Kindja Muongo

1/5

31 Dec, 2022

Not clean

Fabienne Julien

5/5

12 Dec, 2023

Well located, nice renovation but too many stairs to get to the 3rd floor (really steep)

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.