Smartflats Design - L42

3.5/5(106 Reviews) rating

4 Star Hotel locationPin

Brussels, Flemish Region

134

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About hotel

Experience the heart of Brussels with a stay at Smartflats Design - L42, a stunning 4-star hotel that caters to all your needs. Located in the vibrant European Quarter, our modern apartment complex offers easy access to top attractions and a range of amenities that will make your stay comfortable and enjoyable. Our affordable accommodations include five spacious guestrooms, each furnished with a fully-equipped kitchen featuring a refrigerator and oven. Stay entertained with our state-of-the-art flat-screen TVs and stay connected with free Wi-Fi. Other convenient in-room amenities like phones, microwaves, and coffee/tea makers ensure that you have everything at your fingertips. Discover the vibrancy and history of Brussels with our prime location, just moments away from popular landmarks such as the Belgian Permanent Representation of the European Union and the stunning Claridge architecture. For a night out, head to the renowned Concert Noble or catch a performance at the prestigious Cirque Royal. We understand the needs of our business travelers, which is why we offer a well-equipped business center and hassle-free amenities such as express check-in and check-out. Stay connected and informed with our tour and ticket assistance and take advantage of complimentary Wi-Fi throughout the property. After a day of exploring, indulge in our on-site snack bar/deli that offers a variety of delicious bites. With our unbeatable location, only 13.8 km from Brussels Airport, 50.1 km from Antwerp (ANR-Antwerp Intl.), and 57.7 km from Charleroi (CRL-Brussels South Charleroi), getting to and from your destination is effortless. Experience the perfect combination of comfort and convenience at Smartflats Design - L42. Book online now and discover the true essence of the enchanting capital city of Europe. Smartflats Design - L42 room prices will pleasantly surprise you, so don't miss out. Book Smartflats Design - L42 Online today! You can reach the hotel at Rue de la loi 421040, Belgium, making it easy for you to find and enjoy your stay.

Highlights

• Centrally located in Brussels, just a short walk from popular tourist attractions • Close proximity to Brussels Airport (13.8 km) and Antwerp (50.1 km) airport • 4-star serviced apartments with modern designs and fully equipped kitchens • Complimentary amenities such as wireless internet and tour assistance • Suitable for both casual and business travelers • Within walking distance to Brussels Park, Palace of the Nation, and Concert Noble • Easy access to Belgian Permanent Representation to the European Union (0.3 km) and BOZAR Centre for Fine Arts (1 km) • Nearby dining options at snack bar/deli on-site • Business center, express check-in and check-out available for business travelers • Budget-friendly option for a comfortable stay in Brussels (European Quarter)

Quick Facts

Check-In

4:00 PM

Check-Out

11:00 AM

Rooms

Floors

Popular Amenities

Multilingual Staff

Smoke-free property

Snack bar

Business center

Show all Amenities

General Amenities

Multilingual Staff

Smoke-free property

Snack bar

Business

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

Guests must contact this property in advance to reserve rollaway/extra beds and sofa beds.

This property accepts credit cards.

Onsite parties or group events are strictly prohibited.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

Professional property host/manager.

Events/parties not allowed.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 4.24 per room, per night.

We have included all charges provided to us by the property..

There is no front desk at this property. Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information. Guests can access their accommodation through a private entrance.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

Guests must contact this property in advance to reserve rollaway/extra beds and sofa beds.

This property accepts credit cards.

Onsite parties or group events are strictly prohibited.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

Professional property host/manager.

Events/parties not allowed.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 4.24 per room, per night.

We have included all charges provided to us by the property..

Pet Policy

Pets not allowed.

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Amenities

Location

Rue de la Loi, Brussels, Flemish Region, 1040

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Ratings & Reviews

3.5/5

106 Ratings

Lawrence Ho

1/5

14 Sep, 2023

Absolutely garbage apartment, very spacious but nothing works, including elevator (they expect people to take stairs up 5 floors with luggage), bathroom and hallway lights, heating/cooling. In addition, cleanliness is nonexistent, with leftover hair, dirt, etc in various rooms. Toiletries lacking, no shampoo, etc. Located directly above a nightclub so don't expect to sleep. Customer service is often non responsive and when they are they try their very best to be as unhelpful as possible. Not even worth half of what was paid, avoid at all costs.

Amy Ciotec

1/5

8 Oct, 2023

Unfortunately, my experience was awful. Elevator was broken, had to carry heavy luggage 5 floors. Smell in the apartment was of mold and humidity. No electricity in the bathroom, I managed to put a small lamp and the light showed the sink full of beard hair. So, even if location is good, I would never choose to stay here again!

Mae Minguet

1/5

6 Oct, 2023

Smartflats posted misleading information and pictures. I would play it safe and book a hotel or Airbnb. Our experience: we booked Smartflats apartment L42 with 3 bedrooms through Expedia; we didn’t know until we received check in details, but it is in the 7th floor of the building. After a full day of traveling to get to Brussels, we got to the building with our 3 kids and our luggage, and the elevator does not work. We contact the management through WhatsApp. They took their time to answer. We bring our stuff up the 7 flights of stairs. We enter the apartment. The listing pictures are misleading to say the least. The rooms are bare without any decoration except for one that has a painting, the sofas have nasty stains on them, the terrace has a nice table but all the sofas are either missing the cushions to sit in or these are torn and dirty. The apartment walls need a repaint job and the shower curtain needs replacement. The apartment smells dusty. Management answers about elevator. They said it has been broken for a while and that it says so in the description. In Expedia, under the accessibility tab, it says the top floors are reachable only by stairs, not that there is no working elevator for a 7 floor walk up. Anyway, not sure how we would know the apartment was in the 7th floor to begin with at the time of booking. We ask for a refund. We let Smartflats know we are not staying in the apartment in this condition. We move to the nice hotel across the road for all our stay. Smartflats asks for pictures. We send them pictures. No answer. We explain Expedia what happened, send them the pictures, and ask for a refund. After a few days of waiting, they write us that they couldn’t get in contact with Smartflats and so they can’t give us a refund.

Maximilian Schaper

1/5

1 Jul, 2022

1. The elevator did not work for four days [from Thursday to Monday]. The elevator stopped again working, which forced us to leave earlier and rend a room in another hotel. My wife and I have disabilities, and the stairs were simply too steep to climb. 2. On arrival the room had not been cleaned yet; and when it was cleaned, it was done too swiftly. One could not walk barefooted, for one’s feet would become black. 3. The safe did not work 4. The TV was unplugged, and we required help to connect it. 5. When after midnight, unknown individuals rang our doorbell repeatedly, we called security, but no answer.

Lawrence Ho

1/5

14 Sep, 2023

Amy Ciotec

1/5

8 Oct, 2023

Mae Minguet

1/5

6 Oct, 2023

Maximilian Schaper

1/5

1 Jul, 2022

Mateus Araujo

1/5

22 Sep, 2023

The elevator didn’t work, they sell with elevator. The elevator is in maintenance since 22.may.2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.