Sofitel Marrakech Palais Imperial & Spa

4.7/5(6.15K Reviews) rating

5 Star Hotel

Sofitel Marrakech Palais Imperial & Spa facade

431

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About hotel

Situated near the bustling Menara Mall, discover the magnificence of Sofitel Marrakech Lounge and Spa, a lavish 5-star hotel at the heart of Marrakech. With a prime address on Rue Harroun Errachid, Quartier de l Hivernage40000, Morocco, this opulent abode offers convenient access to must-visit attractions such as the vibrant Jemaa el-Fnaa and the glamorous Casino de Marrakech, both a quick 5-minute drive away. Boasting 157 elegant and ample guestrooms, each adorned with modern amenities such as LCD televisions, complimentary Wi-Fi, and DVD players, guests are guaranteed a luxurious stay with unparalleled ease. But the indulgence doesn't end there, as the hotel features an on-site spa, indulging guests with a range of massages, body treatments, and rejuvenating facials, leaving you feeling completely rejuvenated. For those in search of leisure and entertainment, the hotel offers a variety of activities including a vibrant nightclub, a state-of-the-art health club, and a welcoming outdoor pool. And let's not forget, complimentary Wi-Fi is available in all areas, along with impeccable concierge services. Families traveling with young ones can take advantage of babysitting services for added convenience. Business travelers will be impressed by the fully-equipped business center, limousine services, and modern conference space spanning an impressive 545 square feet (51 square meters). An ideal location for meetings and events. With a paid airport shuttle available, the hotel ensures a smooth and effortless commute for guests. Indulge in a culinary journey at one of the five exquisite on-site restaurants, including the renowned So Good, known for its delectable cuisine. For a cozy night in, opt for 24-hour room service and savor exquisite delicacies. Unwind after a long day with a refreshing beverage at the bar or poolside bar, and wake up to a scrumptious daily buffet breakfast, available at an additional charge. Surrounded by enticing attractions, top-notch facilities, and impeccable service, Sofitel Marrakech Lounge and Spa offers affordable accommodations suitable for a variety of visitors. From its strategic location to its revitalizing amenities, this hotel truly embodies the epitome of luxury living in Marrakech. Make your booking now and experience the grandeur of Sofitel Marrakech Lounge and Spa. Don't forget to check out our affordable Sofitel Marrakech Lounge and Spa room prices and book Sofitel Marrakech Lounge and Spa online for the best rates and availability.

Highlights

• Centrally located 5-star hotel near Menara Mall • 157 guestrooms with minibars, LCD TVs, balconies and free Wi-Fi • Spa with massages, body treatments and facials • Recreational amenities include a nightclub, health club and outdoor pool • Within 5-minute drive of Jemaa el-Fnaa, Casino de Marrakech and 1.6 mi from Majorelle Gardens • Close proximity to top attractions such as Koutoubia Minaret, Ecomusee Berbere and Marrakech Plaza • Only 5.2 km (3.2 km) from Menara Airport • Business amenities include a business center and conference space • 5 on-site restaurants, bar/lounge and poolside bar • Area shuttle, concierge services and free valet parking available • Perfect for both casual and business travellers looking for luxury, boutique or budget options.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

157

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Smoke-free property

Snack bar

Bell staff/porter

Accessible parking

Valet parking

Library

Terrace

Concierge desk

Banking services

Bicycle rentals

Sauna

Baby Sitting / Child Services

Children's Pool

Game Room

Nightclub

Breakfast available

Coffee/tea

Airport shuttle service

Transportation

Beauty Shop/Salon

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Smoke-free property

Snack bar

Bell staff/porter

Accessible parking

Valet parking

Library

Terrace

Concierge desk

Banking services

Bicycle rentals

Sauna

Activities

Baby Sitting / Child Services

Children's Pool

Game Room

Nightclub

Food & Beverages

Breakfast available

Coffee/tea

Services

Airport shuttle service

Transportation

Beauty Shop/Salon

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

This property charges fees to access So Lounge on weekends and during special events.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 2.86 per person, per night. This tax does not apply to children under 12 years of age..

We have included all charges provided to us by the property..

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Only dogs and cats are allowed.

Service animals are allowed.

Pets allowed.

Pets allowed (no fees).

Service animals are exempt from fees/restrictions.

Pet max weight (per pet) in kg is 4.

Pet max weight (per pet) in lb is 9.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

This property charges fees to access So Lounge on weekends and during special events.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

We have included all charges provided to us by the property..

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Pet Policy

Only dogs and cats are allowed.

Service animals are allowed.

Pets allowed.

Pets allowed (no fees).

Service animals are exempt from fees/restrictions.

Pet max weight (per pet) in kg is 4.

Pet max weight (per pet) in lb is 9.

₹28,386

₹30,991

8% OFF

+ ₹2,703 taxes / night

Earn 310 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹28,386

₹30,991

8% OFF

+ ₹2,703 taxes / night

Update Price

Earn 310 Reward Points

Amenities

Location

Rue Haroun Errachid, Marrakech, 40000

View on Maps

Ratings & Reviews

4.7/5

6.15K Ratings

colette mccallion

5/5

23 Jan, 2024

We spent one night at this absolutely fabulous hotel for our honeymoon and oh my goodness what can I say other than if you are ever in Marrakesh then it’s a must stay place. We ate at l’orangerie restaurant and I don’t think I’ve ever been to a better restaurant. The staff are polite and courteous. The service and attention we got was incredible and the most amazing food. Fillet of beef was fantastic as was our desserts. Highly recommend this. Would definitely visit again.

Daniel Bird

2/5

22 Jan, 2024

Great location and impressive entrance and pool area. However, the rooms are dated and definitely not up to 5 star standard. Despite there being some nice individual members of staff, the service in general is slow and inefficient. The service at reception is particularly poor. When I tried to check out the man told me the room and incidentals hadn't been paid for, despite me having paid for them the previous evening (because I was departing early the next day). The man proceeded to argue with me in the public reception area for ten minutes before I finally decided to leave because I had a flight to catch. I definitely wouldn’t choose to stay here again, there are much better options nearby.

Hafssa M'bital

5/5

1 Dec, 2023

I was lucky enough to have chosen this beautiful hotel. I cannot express how wonderful it is . Its rooms offer terraces or balconies with views of the mountains and had all necessary amenities. The hotel also has a swimming pool and gardens. THere is restaurants serving local and international cuisine, bars, a nearby nightclub, a poolside snack bar, an indoor swimming pool, a fitness center with a Jacuzzi,and a Turkish steam bath and gym. The quality of the food was more than perfect. Perfect service and excellent welcoming.The friendliness and kindness of its staff. Every time I get the chance I will go to this amazing place.

Saadia Kheloufi

5/5

29 Oct, 2023

I recently had the pleasure of staying at Sofitel Lounge and Spa Marrakech, and I cannot express how exceptional my experience was. From the moment I walked through the hotel doors, I was greeted with warm smiles and genuine hospitality. The attention to detail and luxurious ambiance of the hotel is truly remarkable. The design of Sofitel Lounge and Spa perfectly blends modern elegance with traditional Moroccan elements, creating a serene and welcoming atmosphere. The rooms are spacious, elegantly decorated and equipped with every comfort imaginable. The breathtaking views of Marrakech from my room were absolutely mesmerizing, especially during sunrise and sunset

Jon_ C

3/5

4 Jan, 2024

Pros: Beautiful hotel facilities and outstanding service provided by the staff. Amazing breakfast with an overwhelming variety of food. All of this is what I would expect of a 5-star hotel. Cons: Very expensive. Issue: I booked a room with a view of Koutoubia mosque but instead got an obstructed pool-side view. To make things worse, there was a sewage smell coming from the either the shower drain or toilet.

colette mccallion

5/5

23 Jan, 2024

Daniel Bird

2/5

22 Jan, 2024

Hafssa M'bital

5/5

1 Dec, 2023

Saadia Kheloufi

5/5

29 Oct, 2023

Jon_ C

3/5

4 Jan, 2024

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.