Sofitel Melbourne On Collins

4.5/5(3.68K Reviews) rating

5 Star Hotel locationPin

Melbourne, Victoria

126

1/126

About hotel

Located on Collins Street in the heart of Melbourne, Sofitel Melbourne On Collins offers luxurious and affordable accommodations suitable for any discerning traveler. Our prime location, just a short walk from iconic landmarks like Fed Square and Melbourne Central, makes us the ultimate destination for your stay in this vibrant city. Book Sofitel Melbourne On Collins online and experience the best that Melbourne has to offer. With 363 lavish guestrooms, each equipped with modern amenities such as refrigerators and LED televisions, our dedication to impeccable service and attention to detail is evident. Sink into the plush pillowtop bed with Egyptian cotton sheets and indulge in the ultimate comfort and relaxation. Stay entertained with cable programming or stay connected with complimentary Wi-Fi and iPod docking stations. Stepping outside, you'll find yourself immersed in the bustling energy of Collins Street, known for its world-class shopping and dining options. Explore the city's rich culture and visit nearby landmarks like Parliament House, Princess Theatre, and Fitzroy Gardens. Catch an exciting event at Rod Laver Arena or Melbourne Cricket Ground, both just a short distance from our hotel. After a day of adventure, rejuvenate your mind and body with a workout at our fitness center or pamper yourself at our hair salon. Take advantage of our complimentary Wi-Fi and personalized concierge services. Need to host a meeting or event? Our 24-hour business center and versatile event spaces make us the ideal choice. Indulge in delicious Modern European cuisine at our on-site restaurant, No35, and sip on a refreshing drink at the bar. For a more intimate experience, enjoy 24-hour room service. Start your day with a scrumptious cooked-to-order breakfast, available at an affordable price. Don't forget to check Sofitel Melbourne On Collins room prices before booking online. Luxury and convenience are perfectly combined at our centrally located 5-star hotel in Melbourne. Our friendly team eagerly awaits the pleasure of your company at 25 Collins Street, Victoria 3000, Australia. Book Sofitel Melbourne On Collins online today and experience a stay like no other.

Highlights

• Centrally located luxury hotel, ideal for both casual and business travelers • Walking distance from popular attractions such as Fed Square and Melbourne Central • 363 guestrooms with amenities including refrigerators, LED TVs, and complimentary WiFi • Fine dining at on-site restaurant with bar/lounge, and 24-hour room service available • Fitness center, gift shops, and hair salon on-site, as well as concierge services • 5382 square feet of event space and a 24-hour business center for business travelers • Conveniently located near airport and railway station (30.1 km and 23.1 km respectively) • Nearby popular attractions like Flinders Lane, Brunswick Street, and Forum Theatre (within 1 km) • Nearby public transportation options and guided tours available for exploring the city's top sights.

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

363

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Smoke-free property

Bell staff/porter

Accessible parking

Valet parking

Concierge desk

Banking services

Breakfast available

Beauty Shop/Salon

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Smoke-free property

Bell staff/porter

Accessible parking

Valet parking

Concierge desk

Banking services

Food & Beverages

Breakfast available

Services

Gym

Beauty Shop/Salon

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Cashless transactions are available.

This property uses a grey water recycling system.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Masks are compulsory at the property.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Property does not require health documentation at check-in.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Property confirms they are implementing enhanced cleaning measures.

Parking height restrictions apply.

Green Globe.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: AUD 200 per stay.

We have included all charges provided to us by the property..

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Free Wi.

Fi in public areas is limited to 30 minutes per day..

Parking height restrictions apply..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Cashless transactions are available.

This property uses a grey water recycling system.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Masks are compulsory at the property.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Property does not require health documentation at check-in.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Property confirms they are implementing enhanced cleaning measures.

Parking height restrictions apply.

Green Globe.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: AUD 200 per stay.

We have included all charges provided to us by the property..

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Free Wi.

Fi in public areas is limited to 30 minutes per day..

Parking height restrictions apply..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pet Policy

Pets not allowed.

₹18,706

₹23,567

21% OFF

+ ₹1,782 taxes / night

Earn 204 Reward Points

Select Rooms

OPTION 1

Refundable

₹18,706

₹23,567

21% OFF

+ ₹1,782 taxes / night

Update Price

Earn 204 Reward Points

Amenities

Location

Collins St, Melbourne, Victoria, 3000

View on Maps

Ratings & Reviews

4.5/5

3.68K Ratings

Anita Forbes

4/5

22 Jan, 2024

We had an amazing view from the 41st floor. Our room was comfortable and the staff were attentive to our needs. It was a quiet room with beautiful furnishings and a clean bathroom. Having the tram stop at the front of the hotel was very handy.

Vikki W

5/5

13 Nov, 2023

Stayed 9 nights recently with a friend. The service at check in was great so I knew my trip was off to a good start. All staff I dealt with where helpful, friendly and professional. The hotel location is close to everything and room views were amazing. Breakfast was buffet style while enjoying views from level 35. Bar snacks and cocktails were delicious. I loved everything about my stay and would recommend this hotel. I'll definitely be back.

5/5

24 Dec, 2023

Had an excellent stay here last week. Reception staff were lovely and efficient. Room spacious and clean as expected. Top location. No complaints really. Basement parking operated by First was actually pretty reasonably priced ($35/24h) and was very easy to book online with a direct lift up to the reception floor.

Dianna Burr

5/5

29 Jan, 2024

Being an Accor member has benefits - we really appreciated the room upgrade, the welcome gift and recognition of my special birthday celebration with a complimentary bottle of bubbles and a Happy Birthday platter of sweet treats. Club access ensures a quiet and calm time at start and end of day. We have been regular guests here and cannot fault the service. The location is perfect for city activities, and parking never a problem.

Faisal Al-Hassan

3/5

5 Dec, 2023

Rooms look average...for you pay, you would expect something a bit more flashy. Don't get me wrong though, this does the trick- absolutely. What sets this hotel from others is the world class service- from the moment you park the car, to checking in, to having the luggage delivered to your room etc etc. staff are always on hand to help. And let us NOT forget the very handy and great location.. faultless Not recommended for anyone scared of heights

Anita Forbes

4/5

22 Jan, 2024

Vikki W

5/5

13 Nov, 2023

5/5

24 Dec, 2023

Dianna Burr

5/5

29 Jan, 2024

Faisal Al-Hassan

3/5

5 Dec, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.