Sofitel Mexico City Reforma

4.8/5(3.65K Reviews) rating

5 Star Hotel

Sofitel Mexico City Reforma exterior_detail

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About hotel

Indulge in the ultimate luxury at Sofitel Mexico City Reforma, a magnificent 5-star hotel nestled in the bustling heart of Mexico City. Our prime location provides easy access to the city's top attractions, including the iconic Angel of Independence Monument and historic Chapultepec Castle, both just a short 10-minute drive away. Experience unparalleled comfort and sophistication in one of our 275 exquisitely designed rooms, equipped with state-of-the-art amenities such as LED televisions and complimentary high-speed Wi-Fi. Pamper yourself with a luxurious spa treatment or take a dip in our serene indoor pool for a truly rejuvenating experience. Keep up with your fitness routine in our well-equipped gym, ensuring a perfect stay for all. Immerse yourself in the vibrant culture of Mexico City by visiting popular landmarks like the Senate of the Republic and the striking Monument to the Revolution. Take a leisurely stroll along the famed Paseo de la Reforma or browse through the charming La Ciudadela market, both just a few minutes away from our hotel. Business travelers will appreciate our range of amenities, including a 24-hour front desk and a spacious conference space for meetings and events. After a day of productive work, indulge in delectable Mediterranean cuisine at BALTA, one of our two on-site restaurants, or unwind with a refreshing drink at one of our three bars. With its ideal location, lavish accommodations, and unparalleled amenities, Sofitel Mexico City Reforma offers affordable and exceptional accommodations suitable for all kinds of guests. Book Sofitel Mexico City Reforma online today, and experience an unforgettable stay near the iconic Angel of Independence Monument. Located at 297 Avenue Paseo de la Reforma, CDMX6500, Mexico, our hotel is easily accessible for all our guests.

Highlights

• Located in the heart of Mexico City, within 10-minute drive of The Angel of Independence Monument and Chapultepec Castle • Luxury 5-star hotel with 275 spacious and well-equipped rooms • Close to popular attractions such as Paseo de la Reforma, U.S. Embassy, and Reforma 222 • Just 14.8 km from Benito Juarez International Airport, perfect for both casual and business travelers • On-site amenities include an indoor pool, fitness center, and spa services • Two delicious restaurants serving Mediterranean cuisine and three bars/lounges for a moment of relaxation • 24-hour front desk and concierge services available for your convenience • Host events with 3229 square feet of space and state-of-the-art technology • Complimentary wireless Internet access available throughout the hotel • Elevator access, room service, and business amenities provided for a hassle-free stay.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

275

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Snack bar

Swimming Pool

Valet parking

Concierge desk

Bicycle rentals

Indoor pool

Breakfast available

Banquet Facilities

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Snack bar

Swimming Pool

Valet parking

Concierge desk

Bicycle rentals

Indoor pool

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Cashless transactions are available.

This property uses a grey water recycling system.

Safety features at this property include a fire extinguisher.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Professional property host/manager.

Gap period enforced between guest stays - 48 hours.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Reservation might be required for some facilities onsite.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Masks are compulsory at the property.

Green Key (Foundation for Environmental Education).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Pool access available from 11:00 AM to 8:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Only registered guests are allowed in the guestrooms..

Construction is underway at a neighboring building and there may be noise disturbance from the construction work..

Cashless payment methods are available for all transactions.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Maximum number of pets per room 1.

Pets allowed.

Pets allowed (no fees).

Service animals are exempt from fees/restrictions.

Pets cannot be left unattended.

Service animals are allowed.

Pet max weight (per pet) in lb is 44.

Pet max weight (per pet) in kg is 20.

Only dogs and cats are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Cashless transactions are available.

This property uses a grey water recycling system.

Safety features at this property include a fire extinguisher.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Professional property host/manager.

Gap period enforced between guest stays - 48 hours.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Reservation might be required for some facilities onsite.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Masks are compulsory at the property.

Green Key (Foundation for Environmental Education).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Pool access available from 11:00 AM to 8:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Only registered guests are allowed in the guestrooms..

Construction is underway at a neighboring building and there may be noise disturbance from the construction work..

Cashless payment methods are available for all transactions.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Maximum number of pets per room 1.

Pets allowed.

Pets allowed (no fees).

Service animals are exempt from fees/restrictions.

Pets cannot be left unattended.

Service animals are allowed.

Pet max weight (per pet) in lb is 44.

Pet max weight (per pet) in kg is 20.

Only dogs and cats are allowed.

₹46,366

₹58,182

20% OFF

+ ₹8,669 taxes / night

Earn 550 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹46,366

₹58,182

20% OFF

+ ₹8,669 taxes / night

Update Price

Earn 550 Reward Points

Amenities

Location

Av P � de la Reforma, Mexico City, 6500

View on Maps

Ratings & Reviews

4.8/5

3.65K Ratings

Jamie Arias

5/5

28 Sep, 2023

I thought this was Great centrally located upscale hotel. I recommend booking this stay with the option to include breakfast. The breakfast, Rooftop bar and salt water pool were highlights. The service as great I even liked that the pool was staffed and someone brought my drink to the pool and grabbed my towel when I exited the pool. The Rooftop bar has sweeping views of the city and was nice on the evening. The room had amenities like Rob and slippers, Bluetooth speakers which I loved.

Paul Kang

5/5

21 Oct, 2023

The best service you can get in CDMX. Amenities include a heated saltwater pool, a skyview gym, and amazing views. The rooms are spotless and the neighborhood is also safe and conveniently located. Spring for a suite if you can — they’re well worth it.

Dana Leviel

5/5

4 Aug, 2023

I can’t say enough good things about our stay at sofital, it is another level of luxury. From the absolutely gorgeous rooms, to the well kept pool / changing rooms, and delicious restaurants, everything was perfect. There were constantly surprises around every corner in the level of service, even down to a kids meal that was sent with flowers and lemonade with a dried lemon in it. The stay was an absolute highlight of our Mexico trip and will be something to dream about returning to soon.

Suz L.

5/5

27 Jun, 2023

Amazing hotel with great food, service and amenities! The massage facility here Id also great! Went here for my honeymoon and I was not disappointed! They turn your room at least twice a day, it’s clean and comfortable! Note: be mindful of what you order through room service, one day it doesn’t cost anything for milk for you coffee and the other they charge a bit! Maybe I shouldn’t asked first about the price.

ross st george

5/5

30 Aug, 2023

Amazing hotel. Probably one of the most sexiest chic new hotels in the world. It is brand new. The service is spectacular. Concierge beforehand were attentive. The pool is a must. Tip: book “the best table in the house on the patio” at the rooftop Cityzen weeks before your stay ;) We upgraded to the premium suite, which was well worth the money. Huge room. Amazing decor. Spectacular view. Love the wireless charging stations and bluetooth sound system! Careful in Mexico City. I know the risks of Mexico City and try to take as much precaution as possible. However, I was pickpocketed and had my iPhone stolen. On a positive note, the hotel and their security team was very attentive to my theft. Lots of unscrupulous people hanging around (literally sitting right at the gate) at night and that didn’t feel so good….

Jamie Arias

5/5

28 Sep, 2023

Paul Kang

5/5

21 Oct, 2023

Dana Leviel

5/5

4 Aug, 2023

Suz L.

5/5

27 Jun, 2023

ross st george

5/5

30 Aug, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.