Sonder St. John's Garden

2.6/5(40 Reviews) rating

3 Star Hotel locationPin

London, England

1/19

About hotel

Welcome to Sonder St. John's Garden, located in the heart of London's vibrant City Centre. Our aparthotel offers affordable and luxurious accommodations for both leisure and business travelers. Sonder St. John's Garden is conveniently situated near top attractions such as Big Ben and the renowned British Museum, making it the perfect home base for your London adventure. Our 17 individually designed guestrooms showcase modern sophistication and style, with fully equipped kitchens featuring refrigerators, stovetops, and microwaves. Enjoy your favorite shows on the flat-screen TV or feel at ease with the inclusion of electric kettles and ironing boards in each room. Families are also welcome at our hotel, with complimentary cribs available upon request. Step outside and immerse yourself in the bustling city. Our prime location provides easy access to must-see destinations like the Financial District, the Barbican Arts Centre, and the iconic Thames River. Take in the city's rich history at St. Paul's Cathedral or catch a performance at the world-renowned Globe Theatre. For art lovers, the must-visit Tate Modern is just a short distance away. After a day of exploring, come back to the comfort of Sonder St. John's Garden and enjoy our complimentary wireless Internet access and exceptional concierge services. Our hotel is a perfect choice for any type of trip, with convenient access to several airports including Heathrow Airport and London City Airport. Book Sonder St. John's Garden online now and discover the best of London at affordable prices. Located at 120 Saint John Street, EnglandEC1V4JS, United Kingdom, our hotel's location and amenities make it the perfect choice for any traveler.

Highlights

• Located in bustling London City Centre, within a 10-minute drive from popular landmarks such as Big Ben and The British Museum • Individually decorated guestrooms with fully equipped kitchens, perfect for longer stays • Flat-screen TVs and complimentary cribs/infant beds available • Close proximity to Financial District, Barbican Arts Centre, and St. Paul's Cathedral • Complimentary wireless internet and concierge services for added convenience • Luxury, boutique, and budget options to cater to all types of travelers • Nearby attractions include Thames River, Liverpool Street, and Tate Modern • Within 2.5 km from The Harry Potter Shop and Sky Garden for leisurely adventures • Several airports within reasonable distance for hassle-free arrival and departure

Quick Facts

Check-In

4:00 PM

Check-Out

11:00 AM

Rooms

Popular Amenities

Smoke-free property

Concierge desk

Show all Amenities

General Amenities

Smoke-free property

Concierge desk

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Masks are compulsory at the property.

No elevators.

Special check-in instructions

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

There is no front desk at this property. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.

Pet Policy

Pets not allowed.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Masks are compulsory at the property.

No elevators.

Special check-in instructions

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pet Policy

Pets not allowed.

Service animals are allowed.

₹25,737

₹30,564

16% OFF

+ ₹0 taxes / night

Earn 257 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Select Rooms

Room, 1 Double Bed, Kitchenette

186 sq.ft (17.28 sq.mt)

Smoking policy – non-smoking available

Electric kettle

Refrigerator

Free toiletries

Dining area

Kitchenette

Toaster

Stovetop

Kitchen

Microwave

Wardrobe/Closet

Bathtub or shower

Private bathroom

Hairdryer

Ironing Services/ board

See All

OPTION 1

Partial Refundable

₹25,737

₹30,564

16% OFF

+ ₹0 taxes / night

Update Price

Earn 257 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Amenities

Location

St John St, London, England, EC1V4JS

View on Maps

Ratings & Reviews

2.6/5

40 Ratings

Ed Currie

1/5

22 Jan, 2024

Do not stay here. The windows in my room weren't sealed properly. Air was flowing into the room. It was freezing and all the traffic noise from outside was coming in too. It took me nearly 4 hours to get Sonder to refund me. I can't blame the customer service agent, who had no authority to refund me or move me to another hotel. They couldn't get through to their manager. Eventually I got a refund. Until they fix the windows and WiFi (yes that didn't work either) just don't stay here.

Brenda Trevino

1/5

1 Nov, 2023

The place does not have an elevator and of course they had to put me on the last floor with heavy luggage. The place looks run down the room are absolutely not soundproof. I usually love love Sonder over traditional hotels but this place sucks! Will definitely never stay at this location again. I initially picked it because it offers a kitchenette and I have a longer stay.

Annie Wilson

1/5

18 Sep, 2023

This property is totally misrepresented. Learned only day of arrival that there was no elevator and no lobby. This is on the site, but buried in the fine print 3/4ths the way down the page. That would normally be fine but I was told my room was on the 4th floor. I had a lot of luggage for fashion week so I was concerned. I phoned customer service and they said someone would be there to meet me and help me with my bags. I arrived on time and no one was there. The entry driveway is very dark, fully cobbled and roller bags do not move easily. The stairway is narrow, steep and pokey - very dangerous if you're carrying heavy things, and could definitely cause injury. Again, not shown in photos of the property. The whole thing felt very unsafe. I phoned customer service again and they said the were "sending someone" but couldn't tell me how long it would take. I told them to have a manager call me because I needed to cancel this room and no one ever did. Walked around the corner and checked into the Yotel which was fantastic - easy and comfortable. Don't bother with this place - it's basically an expensive hostel. Still waiting to hear from their customer service. This place is a scam.

Ed Currie

1/5

22 Jan, 2024

Brenda Trevino

1/5

1 Nov, 2023

Annie Wilson

1/5

18 Sep, 2023

Kirsty Braybon

1/5

11 Aug, 2023

No aircon for summer so rooms are extremely hot. Fan provided but broken. Lock on door wouldn’t work and I felt unsafe. Sonder agreed to move to one of their other apartment buildings in London. I’m a fan of Sonder in general but this apartment was not suitable.

Zoe Li

1/5

9 Oct, 2023

This is the worst hotel I've ever stayed in, the strong smell of formaldehyde and the terrible soundproofing, you can even hear sex downstairs. I tried to contact the customer service for check-out and refund, but I never got a clear reply.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.