Sonder The Opal

4.6/5(26 Reviews) rating

3 Star Hotel locationPin

Chicago, Illinois

189

1/189

About hotel

Sonder The Opal is a luxurious aparthotel located in the heart of Downtown Chicago, offering discerning travelers a unique blend of modern sophistication and historic charm. The architectural elegance and interior design of Sonder The Opal set it apart as an ideal destination for those seeking a truly exceptional stay. Each of the 28 individually decorated guestrooms features lavish furnishings, art collections, and fully equipped kitchens with full-sized refrigerators/freezers and ovens, ensuring a comfortable and memorable experience for every guest. The rooms also boast flat-screen televisions, desks, and coffee/tea makers, with housekeeping provided once per stay. The prime location of Sonder The Opal allows guests to easily explore iconic landmarks such as Michigan Avenue, Chicago Riverwalk, Millennium Park, and Grant Park, all within walking distance. Additionally, the aparthotel is conveniently located near various airports, making travel to and from the property a breeze. Guests can make use of amenities such as complimentary wireless Internet access and concierge services, enhancing their stay even further. The state-of-the-art spa and wellness center at Sonder The Opal offers a relaxing retreat, while the exquisite dining options celebrate local flavors and international cuisine, ensuring a culinary experience to remember. Whether you're a leisure traveler seeking relaxation or a business traveler looking for a productive stay, Sonder The Opal caters to all your needs with exceptional hospitality and personalized service. Book Sonder The Opal online now to experience the epitome of luxury and comfort at 61 West Erie Street, Illinois60654, United States..

Highlights

• Prime location in Downtown Chicago, within a short walk to Michigan Avenue and Chicago Riverwalk • Individually decorated guestrooms with fully equipped kitchens, including full-sized fridges and ovens • Flat-screen TVs for entertainment and work desks for convenience • Housekeeping provided once per stay for a hassle-free experience • State Street, Michigan Avenue, and Northwestern Memorial Hospital within walking distance • House of Blues Chicago, Marina City, and Chicago Water Tower nearby for entertainment and sightseeing • Close proximity to Ronald McDonald House, Merchandise Mart, and Lurie Children's Hospital • Easy access to Goodman Theater, Prentice Women's Hospital, and Water Tower Place • Michigan Avenue Bridge, Chicago Riverwalk, and James M. Nederlander Theatre just a short distance away • Convenient access to Chicago Midway Airport, Chicago O'Hare Intl. Airport, and other nearby airports • Amenities include complimentary Wi-Fi and concierge services for a comfortable stay • Well-situated within a 10-minute drive from major transit points for easy travel planning • Luxurious suites available with panoramic city views for a memorable stay • State-of-the-art spa, outdoor pool, and 24-hour fitness center on-site for relaxation and wellness • Dining options range from an elegant rooftop restaurant to a cozy cafe with local delicacies • Unique selling points include exclusive spa services, personalized concierge assistance, and sustainable practices • Nearby tourist attractions enhance the guest experience with notable landmarks and cultural sites.

Quick Facts

Check-In

4:00 PM

Check-Out

11:00 AM

Rooms

Popular Amenities

Lift/ Elevator

Smoke-free property

Concierge desk

Show all Amenities

General Amenities

Lift/ Elevator

Smoke-free property

Concierge desk

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Noise-free guestrooms cannot be guaranteed.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has indicated there is a smoke detector on the property.

Safety features at this property include a fire extinguisher.

Professional property host/manager.

Guests must provide proof of COVID-19 vaccination.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

COVID-19 vaccine must have been received a minimum number of days before check-in: 1.

Noise-free rooms not guaranteed.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Minimum age for proof of COVID-19 vaccination requirement: 15.

Contactless check-in is available.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Guests must provide health documentation.

No rollaway/extra beds available.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Contactless check-in and contactless check-out are available.

At check-in, guests must provide a record of full COVID-19 vaccination.

The COVID-19 vaccination record requirement applies to all guests aged 15 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.

There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code. Guests can access their accommodation through a private entrance. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 15 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.

Pet Policy

Pets not allowed.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Noise-free guestrooms cannot be guaranteed.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has indicated there is a smoke detector on the property.

Safety features at this property include a fire extinguisher.

Professional property host/manager.

Guests must provide proof of COVID-19 vaccination.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

COVID-19 vaccine must have been received a minimum number of days before check-in: 1.

Noise-free rooms not guaranteed.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Minimum age for proof of COVID-19 vaccination requirement: 15.

Contactless check-in is available.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Guests must provide health documentation.

No rollaway/extra beds available.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Contactless check-in and contactless check-out are available.

At check-in, guests must provide a record of full COVID-19 vaccination.

The COVID-19 vaccination record requirement applies to all guests aged 15 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.

Pet Policy

Pets not allowed.

Service animals are allowed.

₹15,870

₹21,235

25% OFF

+ ₹3,369 taxes / night

Earn 192 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹15,870

₹21,235

25% OFF

+ ₹3,369 taxes / night

Update Price

Earn 192 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Amenities

Location

W Erie St, Chicago, Illinois, 60654

View on Maps

Ratings & Reviews

4.6/5

26 Ratings

Cheryl Fink

5/5

28 Nov, 2023

My family stayed at the Sonder Opal location in Chicago over the Thanksgiving holiday weekend. We loved our stay here! The apartments were clean, the beds were comfortable, and we loved the space we had in our two bedroom loft apartment—especially the outdoor balcony with the beautiful views! The Sonder App was user friendly and made the check-in very easy. Any time I asked a question on the chat, I got an immediate answer! We will definitely be choosing Sonder for our future stays!

Jenniffer Negreira

5/5

3 Dec, 2023

Excellent stay once again in sonder, no issues in our 4 days stay. We had a nice 2 bedroom apartment with 2 full beds, 2 full bathroom, a sofa bed, a fully stocked kitchen, washer, dryer and cleaning products. The access to the building is through a coded front door and also the access to your apartment with a separate code. Sonder has amazing support with there app and also a phone number for emergencies since there is not a on side personnel. We arrived in a very cold day and were surprised with the heating system. The location in river north is there best location in chicago, we had even locals pointing out how lucky we were of staying in such a nice and safe zone.

Tim Elwin

3/5

15 Sep, 2023

The hotel rooms are what they advertise. Nice and stylish but very basic. The main downgrade in score is two reasons 1. their customer service is absolutely shocking. Failed to respond the 3 emails… 2. the air conditioning is shocking in the room there are two settings either off or fighter jet plane mode. So either stuffy and hot or very noisy! (Check video) Location not bad. They need more storage lockers downstairs.

Dan Du Bay

1/5

18 Dec, 2023

Frequented Sonder properties when traveling on biz. NO MORE. Stay at The Opal in October 2023. When using the bath, the toilet shattered. Customer Service team worthless in resolving the matter. Had to vacate the apartment and book a stay at a hotel for the remainder of the trip, which cost $608.00 in ADDITION to the almost $1,400. Sonder charge. No follow up on the matter by Sonder.

Cheryl Fink

5/5

28 Nov, 2023

Jenniffer Negreira

5/5

3 Dec, 2023

Tim Elwin

3/5

15 Sep, 2023

Dan Du Bay

1/5

18 Dec, 2023

R Hansra

5/5

23 Nov, 2023

The apartment was spacious and is centrally located. Lots of eating places, cafes and shops in the vicinity. Easy check-in and check-out. The property could use some paint in the apartment and the public areas.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.