Sonesta ES Suites Chicago Downtown Magnificent Mile - Medical

4.2/5(1.06K Reviews) rating

3 Star Hotel locationPin

Chicago, Illinois

Sonesta ES Suites Chicago Downtown Magnificent Mile - Medical exterior_detail

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About hotel

At the heart of bustling Chicago, lies a hidden gem waiting to be uncovered - Sonesta ES Suites Chicago Downtown Magnificent Mile - Medical. Don't miss out on the affordable accommodations and prime location that this hotel has to offer. Situated in the vibrant Magnificent Mile area, guests can easily access popular shopping destinations like Water Tower Place and 900 North Michigan Shops, making it the perfect choice for both shopaholics and city explorers. Indulge in one of the 221 spacious guest rooms, each equipped with a fully stocked kitchen - making you feel right at home. Enjoy a comfortable night's sleep on our plush pillow-top beds and stay connected with complimentary wired and wireless internet access while enjoying satellite programming. Need to catch up on work? No problem, each room also features a desk and phone to keep productivity levels high. But the perks don't end there. Keep up with your fitness routine at our well-equipped fitness center and stay connected with your loved ones back home with our complimentary wifi. With top Chicago attractions such as the John Hancock Center, Museum of Contemporary Art, and Ann and Robert H. Lurie Children's Hospital in close proximity, your days will be filled with endless possibilities. And for business travelers, our hotel offers a business center and event space, making it the perfect choice for meetings and conferences. Don't forget to fuel up for the day with our complimentary full breakfast served on both weekdays and weekends. Conveniently located at 201 East Walton Place, Illinois 60611, United States, Sonesta ES Suites Chicago Downtown Magnificent Mile - Medical is ready to welcome you with open arms. Your home away from home is awaiting you in the heart of Chicago.

Highlights

• Located in the heart of Chicago, walking distance (less than 1 km) to popular attractions like Water Tower Place, 900 North Michigan Shops, and Museum of Contemporary Art • Offers a variety of room options, including suites with fully equipped kitchens, perfect for longer stays • Complimentary high-speed internet and satellite TV for entertainment • Nearby to many renowned theatres, including Broadway Playhouse and Lookingglass Theatre • Within walking distance to Lake Michigan and Lincoln Park for outdoor activities • Less than 30 km from both O'Hare and Midway international airports • Convenient for business travelers with a business center and meeting space available • Fitness center on-site for guests to stay active • Complimentary full breakfast served on-site for a delicious start to the day • Great for both luxury and budget travelers with a range of amenities and prices available.

Quick Facts

Check-In

4:00 PM

Check-Out

11:00 AM

Rooms

221

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Valet parking

Banking services

Hiking

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Valet parking

Banking services

Activities

Hiking

Services

Gym

Business

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Parties and events are allowed on site.

This property is professionally cleaned.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Events/parties allowed.

Property uses a professional cleaning service.

Parking height restrictions apply.

Special check-in instructions

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

Parking height restrictions apply..

The property is professionally cleaned.

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets cannot be left unattended.

Service animals are allowed.

Pets allowed.

Service animals are exempt from fees/restrictions.

Only dogs are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Parties and events are allowed on site.

This property is professionally cleaned.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Events/parties allowed.

Property uses a professional cleaning service.

Parking height restrictions apply.

Special check-in instructions

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

Parking height restrictions apply..

The property is professionally cleaned.

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets cannot be left unattended.

Service animals are allowed.

Pets allowed.

Service animals are exempt from fees/restrictions.

Only dogs are allowed.

₹13,534

₹19,119

29% OFF

+ ₹3,066 taxes / night

Earn 165 Reward Points

Flat ₹2,371.25 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹13,534

₹19,119

29% OFF

+ ₹3,066 taxes / night

Update Price

Earn 165 Reward Points

Flat ₹2,371.25 off included with coupon INTSTAY

Amenities

Location

E Walton Pl, Chicago, Illinois, 60611

View on Maps

Ratings & Reviews

4.2/5

1.06K Ratings

LaTasha Neal

3/5

22 Jan, 2024

This hotel is in a great location. The staff was friendly. Check in and check out were easy and a breeze. It was very quiet and I stayed during the weekend. Also, the breakfast had good choices and was fulfilling. The downfalls were that the place needs some better cleaning and better upkeep. The room was decent but the glass on the electric stove was cracked, the underneath of the couch had so much debris under it (as of they never moved it to clean or just swept everything under there), and they supplied no hand soap, and very minimal amount of towels. Also the elevator walls were coming apart and had food and utensils spilled in them. Overall it's a good hotel, has a nice location, but needs to be better taken care of

Mike Reall

4/5

12 Nov, 2023

The service was pretty good. We liked the size of the room, but it had some problems. The vanity water was only hot and the room temperature wouldn't go down to a comfortable level. For breakfast, you get the same thing everyday except for a different meat every three days (turkey sausage, sausage links, and bacon). Then there are eggs, fried potatoes, bagels, yogurt, and granola. We asked for a late checkout the night before we left and were told it wasn't possible, but to check again in three morning. The next morning we checked and were told the didn't have any more late check outs available. Supposedly we had "VIP Access" from our booking, but there was nothing special in reality. It's a pet friendly hotel and the hallways reflect that. The smell can be pretty bad, although our room was fine. The exercise room is good. The location by the lake, Hancock Tower, and Mag Mile is hard to beat. There are plenty of good restaurants nearby.

Anton Lyubchenko

2/5

28 Dec, 2023

The internet in the hotel is not working. Lights were turned off on Christmas night. No room cleaning after five days. The cleaning lady refused to clean the room, I had to go myself to change towels and ask for toilet paper. The heater blows cold air. The elevator periodically takes away not on his floor. The hotel could be not bad if the staff worked better. Sometimes there is no one to be found at the front desk.

Chan Mi Lee

4/5

24 Oct, 2023

Excellent location, only about 10 min walk from Northwestern Hospital to the south and downtown area to the west. Close to the water/lake as well. Room was clean, staff were friendly. Hot free breakfast and quite healthy too (pictured). It was a comfortable stay. Few down side was that there were limited power outlets in the room because the ones near the bed with the lamp did not work, and my bath tub faucet had come loose so I had to call the engineering and not sure whether it was fixed completely because when I asked the front desk they weren't sure (but I was able to shower fine so it wasn't a major issue). So this is why I didn't give 5/5 for room and service. The kitchen has all appliances like stove, fridge, microwave, coffeemaker, and cupboards also had frying pans, basic metal cutlery, sieves, plates/dishes, etc. The bathroom was big and plenty of room. I saw many young families around enjoying their time there, as well as young people coming in for meetings. Overall it was a great stay.

paula killough

2/5

28 Dec, 2023

This is the most disgusting hotel we have stayed in. Nothing like the photos on the web. The fridge fan is so loud I hope we can sleep. The room is very hot and the instructions say to open a window (no screen) to cool it off as the "baseboard heat can not be turned off." Very dated and hope no bedbugs. The nice surprise was there is no self park so had to pay $70 for one day vallet. The actually helpful person at the desk suggested a website to find public parking.

LaTasha Neal

3/5

22 Jan, 2024

Mike Reall

4/5

12 Nov, 2023

Anton Lyubchenko

2/5

28 Dec, 2023

Chan Mi Lee

4/5

24 Oct, 2023

paula killough

2/5

28 Dec, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.