Sonesta ES Suites San Jose Airport

4.2/5(750 Reviews) rating

3 Star Hotel locationPin

San Jose, California

Sonesta ES Suites San Jose Airport featured

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About hotel

Discover the perfect blend of affordability and luxury at Sonesta ES Suites San Jose Airport. Our prime location near PayPal Park, Levi's Stadium, and SAP Center at San Jose makes us the ultimate choice for travelers seeking a comfortable and timely stay. Our address, 1602 Crane Ct, California 95112, United States, is conveniently nestled in the heart of bustling San Jose, making it easy to access popular destinations and the nearby airports. Step into one of our 114 guestrooms, complete with fully equipped kitchens stocked with everything you need, including a full-sized refrigerator, stovetop, and microwave. Sink into the ultimate comfort of our plush pillowtop beds, adorned with premium bedding that will transport you to a state of utter relaxation. Entertainment and connectivity are at your fingertips with a 32-inch flat-screen TV and complimentary Wi-Fi. Whether you're a busy executive or a curious explorer, our hotel is surrounded by a wealth of attractions, including the San Jose Flea Market, Silicon Valley University, and the charming Rivermark Village. And for those looking to unwind, we offer a range of amenities such as an inviting outdoor pool, a 24-hour fitness center, and a cozy lobby with a fireplace. Start your day right with our savory complimentary buffet breakfast, guaranteed to energize you for whatever the day brings. We know the importance of catering to our esteemed business travelers, which is why we offer essential amenities such as a 24-hour front desk, luggage storage, and laundry facilities. For added convenience, self-parking is available for a nominal fee. With easy access to the Norman Y. Mineta San Jose International Airport, Oakland International Airport, and Watsonville Municipal Airport, getting to and from the hotel is a breeze. Take advantage of our low Sonesta ES Suites San Jose Airport room prices and book your stay online now. Immerse yourself in the unparalleled comfort and convenience of our hotel, and experience the perfect blend of luxury and affordability.

Highlights

• Prime location near PayPal Park and within short driving distance to popular attractions such as Levi's Stadium, SAP Center, and San Jose Convention Center • Spacious and comfortable guestrooms with fully equipped kitchens and modern amenities • Airport and railway station within a 10-minute drive (2.8km) for easy transportation • Wide range of hotel options including luxury, boutique, and budget to suit every traveler's needs • Nearby attractions include San Jose Flea Market, Silicon Valley University, and Rivermark Village • Relaxing outdoor pool and 24-hour fitness center available for guest enjoyment • Complimentary Wi-Fi and daily breakfast for a convenient and comfortable stay • Business-friendly amenities including 24-hour front desk, luggage storage, and laundry facilities • On-site self-parking (charges apply) for secure and hassle-free parking • Convenient on-site grocery/convenience store for any last-minute needs

Quick Facts

Check-In

4:00 PM

Check-Out

11:00 AM

Rooms

114

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Smoke-free property

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Smoke-free property

Services

Gym

Business

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Onsite parties or group events are strictly prohibited.

Safety features at this property include window guards.

This property is professionally cleaned.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

LGBTQ friendly.

No cribs (infant beds) available.

No rollaway/extra beds available.

Property uses a professional cleaning service.

Events/parties not allowed.

Essential workers only - NO.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A damage deposit of USD 250 will be collected before check-in.

We have included all charges provided to us by the property..

Only registered guests are allowed in the guestrooms..

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation..

The property is professionally cleaned.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Pets cannot be left unattended.

Only dogs and cats are allowed.

Service animals are allowed.

Pets allowed.

Maximum number of pets per room 2.

Service animals are exempt from fees/restrictions.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Onsite parties or group events are strictly prohibited.

Safety features at this property include window guards.

This property is professionally cleaned.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

LGBTQ friendly.

No cribs (infant beds) available.

No rollaway/extra beds available.

Property uses a professional cleaning service.

Events/parties not allowed.

Essential workers only - NO.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A damage deposit of USD 250 will be collected before check-in.

We have included all charges provided to us by the property..

Only registered guests are allowed in the guestrooms..

The property is professionally cleaned.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Pets cannot be left unattended.

Only dogs and cats are allowed.

Service animals are allowed.

Pets allowed.

Maximum number of pets per room 2.

Service animals are exempt from fees/restrictions.

₹11,393

₹16,053

29% OFF

+ ₹1,853 taxes / night

Earn 132 Reward Points

Flat ₹1,892.37 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹11,393

₹16,053

29% OFF

+ ₹1,853 taxes / night

Update Price

Earn 132 Reward Points

Flat ₹1,892.37 off included with coupon INTSTAY

Amenities

Location

Crane Ct, San Jose, California, 95112

View on Maps

Ratings & Reviews

4.2/5

750 Ratings

Adriana Gonzalez

3/5

24 Jan, 2024

I asked for towels at 10AM, it was 2:30 PM and the towels never arrived. I walked in the rain to the reception that was at the other end of the entrance, a Spanish speaker who noticed my Hispanicity, laughed and told me that there were no towels, that they were being washed. They are a disaster. There is no hot water in the hotel reception. No area for tea or coffee.

K S

1/5

20 Oct, 2023

Don’t be fooled by the 4 star rating. This place is barely a 1-star. Spots and stains on sheets, people sitting in their cars around hotel, people smoking pot around the building, stains on carpet, hole in sofa, electrical tape covering hole in door frame, drain stopper taken out and on the side of the shower. I asked for clean sheets and the worker brought twin sheets for a king sized bed. The lady at checkout didn’t care or apologize for anything.

J E

1/5

2 Oct, 2023

Do Not Stay at this "hotel" This is a Extended Stay where there are plenty of " residents" who live throughout the property along with RV's lining the streets who also "reside" there. When you approach the front entrance of this building you are greeted with a rent a cop security car for your comfort to avoid looking at the graffiti and mattresses lined streets. You are not greeted with a smile but in fact look to be a bother to the front desk. They immediately take $250 deposit from your account and then immediately get charged for the room upfront. (this was also new to me and very odd) when I asked the front desk about it she was not able to explain their procedures. I got 2 card keys upon check in and was unable to get into my hotel room multiple times . Each time I would try and get back into my hotel room the room keys would not work, I had to go to the front desk for new activated key cards each time I wanted to get into my hotel room. With the homeless all around and living in this this facility, I did not feel safe. The pool was on the verge of a health crises, the hot tub was drained with caution tape, the firepit outside did not work, there were no seat cushions around the fireplace for the outdoor seats, residents who lived there were smoking all around the facility. I stayed here with my 12 yr old girl for a sporting travel event and would highly recommend you avoid this place!

Adriana Gonzalez

3/5

24 Jan, 2024

K S

1/5

20 Oct, 2023

J E

1/5

2 Oct, 2023

Doug Warren

1/5

24 Nov, 2023

Disgusting room. Filthy, old, smelly. The cleaners were fine. Complaint is about the furnishings. Rug, ex. The OWNERSHIP. Not the employees. Then then send a robo apology to make it worse.

Scott LaRoche

4/5

10 Dec, 2023

Good extended suite hotel. Clean, everything works. Decent breakfast. No complaints about the property.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.