Sonesta Simply Suites Houston CityCentre I-10 West

4.2/5(293 Reviews) rating

2 Star Hotel locationPin

Houston, Texas

Sonesta Simply Suites Houston CityCentre I-10 West featured

103

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About hotel

Looking for affordable accommodations in the bustling city of Houston? Look no further than Sonesta Simply Suites Houston CityCentre I-10 West. Our hotel, located at 10503 Town and Country Way, Texas 77024, offers 122 spacious guestrooms perfect for any traveler. Upon arrival, you'll be greeted with a warm and welcoming atmosphere, making you feel right at home. Each guestroom features a kitchenette with full-sized appliances, giving you the option to cook your own meals and save money on dining out. And with a flat-screen TV and complimentary Wi-Fi, you can stay connected and entertained throughout your entire stay. Ready to explore the city? Our hotel's location near CityCentre and Town and Country Village makes it an ideal home base for all your Houston adventures. And with nearby attractions like Houston Community College and Memorial Hermann Memorial City Medical Center, you'll never run out of things to do. But the benefits don't stop with just location. We offer top-notch amenities to make your stay even more enjoyable. Our hotel boasts a 24-hour fitness center, picnic area, and barbecue grills, perfect for a workout, outdoor meal, or family fun. Plus, with a 24-hour business center, laundry facilities, and free self-parking, you can be sure that your stay will be stress-free. Don't miss out on the affordable and comfortable experience that Sonesta Simply Suites Houston CityCentre I-10 West has to offer. Book your stay online and take advantage of our special Sonesta Simply Suites Houston CityCentre I-10 West room prices. Trust us, our conveniently located hotel with impeccable amenities will make your stay in Houston one to remember.

Highlights

• Steps away from CityCentre and walking distance from Town and Country Village • Kitchenettes with full-sized refrigerators and stovetops in all 122 guestrooms • Complimentary wireless internet and flat-screen TVs with satellite programming • Less than 2.5 km from Memorial City Medical Center and Mall • Within 10 km from popular attractions like TopGolf and Bear Creek Pioneers Park • 24-hour fitness center, picnic area, and on-site shopping available • Conveniently located with George Bush Intercontinental Airport 45 km away and Houston Hobby Airport 38 km away • 24-hour business center and laundry facilities for business travelers • Free self parking for guests' convenience

Quick Facts

Check-In

4:00 PM

Check-Out

11:00 AM

Rooms

122

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Vending machines

BBQ/Picnic area

Coffee/tea

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Vending machines

Activities

BBQ/Picnic area

Food & Beverages

Coffee/tea

Services

Gym

Business

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Onsite parties or group events are strictly prohibited.

Safety features at this property include window guards.

This property is professionally cleaned.

Professional property host/manager.

LGBTQ friendly.

No cribs (infant beds) available.

No rollaway/extra beds available.

Property uses a professional cleaning service.

Events/parties not allowed.

Essential workers only - NO.

Special check-in instructions

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation..

The property is professionally cleaned.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Pets cannot be left unattended.

Service animals are allowed.

Pets allowed.

Maximum number of pets per room 2.

Service animals are exempt from fees/restrictions.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Onsite parties or group events are strictly prohibited.

Safety features at this property include window guards.

This property is professionally cleaned.

Professional property host/manager.

LGBTQ friendly.

No cribs (infant beds) available.

No rollaway/extra beds available.

Property uses a professional cleaning service.

Events/parties not allowed.

Essential workers only - NO.

Special check-in instructions

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

The property is professionally cleaned.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Pets cannot be left unattended.

Service animals are allowed.

Pets allowed.

Maximum number of pets per room 2.

Service animals are exempt from fees/restrictions.

₹5,970

₹7,749

23% OFF

+ ₹1,063 taxes / night

Earn 70 Reward Points

Flat ₹1,004.63 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹5,970

₹7,749

23% OFF

+ ₹1,063 taxes / night

Update Price

Earn 70 Reward Points

Flat ₹1,004.63 off included with coupon INTSTAY

Amenities

Location

10503 Town and Country Way, Houston, Texas, 77024

View on Maps

Ratings & Reviews

4.2/5

293 Ratings

Dustin Weiss

1/5

6 Nov, 2023

One of the most disappointing hotel experiences. The only redeeming quality of this establishment is its proximity to the City Centre, despite being situated right next to a post office and directly behind a Fuddruckers restaurant. Unfortunately, even with this advantageous location, the hotel's safety and security left much to be desired. Inadequate lighting both in the parking lot and around the hotel, which led us to use the side entrance closest to our room, added to our concerns. To make matters worse, the service provided by the staff and housekeepers was below par, and the overall cleanliness of the hotel was severely lacking. The pervasive odors of urine, weed, and garbage lingered in the air. The frame above our bed seemed to have been tainted with animal urine and was disturbingly sticky. Regrettably, the air conditioning system barely functioned, despite being set to a chilly 62 degrees. Non-operational windows prevented any fresh air or airflow from entering the room, compounding the discomfort caused by the malfunctioning AC unit. The carpets in both the living room and bedroom appeared neglected and had not seen a proper cleaning in quite some time. Adding to the already dire situation, we encountered several roaches in our clothes, suitcase, around the bed, and even in the kitchen. When we tried to report these issues to the front desk during check-out on Sunday around 10:30am, there was no one there to address our concerns, even after waiting for more than 10 minutes for someone to arrive, leaving us with the impression that they may not have taken the matter seriously even if they were present. In sum, our entire experience felt akin to staying in a subpar college dorm room and was a profound letdown. I would highly recommend avoiding this hotel!

Scott Ziebell

1/5

22 Sep, 2023

Dog pee, leaky floors, roaches, and kitty litter. The staff was great and did their best, but there is only so much lipstick you can put on a pig. My shower had a hole in the bottom of the tub making the tile in the bathroom squishy. The whole hotel smelled like pee. I saw multiple roaches. They never cleaned my room after a cat stayed there from the previous stay and there was cat litter all over the carpet. Very unsanitary.

Seymur RASULOV

5/5

9 Sep, 2023

Jennifer and her team are wonderful. This place has the very much needed friendliest staff and comfortable atmosphere. The location is relatively convenient being closer to Randalls and City Center. Lovely place. Helpful team and amazing management.

Alma

5/5

1 Oct, 2023

The shower pressure was not the best and the door after hours didn't work we had to call and ask the person at the front desk to open the door whenever we came in between midnight and 2 in the morning so I felt bad to keep bothering them but the customer service made up for everything that was wrong I would definitely go back to stay I love the location it was hidden but not anything that you couldn't find. Love the kitchen in the room I didn't get to use it but plan to the next time I go

Joe Rodriguez

1/5

9 Jul, 2023

Other than the location, this is the only thing that is good here, I wouldn't stay here ever again. Believe me when I say this is not a 4 Star or 3 Star or 2 Star Place. The toilet looked like it hadn't been cleaned in a month. The shower head barely even released water. The sink had more pressure than the shower head. The afternoon people in front, well if you don't have anything nice to say, just don't say anything at all. Priced at $173.00 a night, I believe we could have done a whole lot better, but I went by some reviews and location and decided to take the chance, but I will go with the reviews next time.

Dustin Weiss

1/5

6 Nov, 2023

Scott Ziebell

1/5

22 Sep, 2023

Seymur RASULOV

5/5

9 Sep, 2023

Alma

5/5

1 Oct, 2023

Joe Rodriguez

1/5

9 Jul, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.