Sorrento Relais

google-logo4.4/5(290 Reviews)locationPinSorrento , Campania
Room 1
Room 2
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    About hotel

    Experience the enchantment of Sorrento by treating yourself to an opulent stay at Sorrento Relais. Conveniently situated just a stone's throw from the lively Piazza Tasso, this charming townhouse accommodation offers a perfect blend of sophistication and convenience. Immerse yourself in the captivating beauty of Sorrento Beach or explore the town and its surrounding attractions with ease from this idyllic address. Indulge in the luxurious comfort of one of our ten cozy guestrooms, furnished with modern amenities including flat-screen TVs, complimentary Wi-Fi, and deluxe bathrooms with indulgent rainfall showers. Don't miss out on a visit to the bustling Sorrento Marina or Piazza Lauro, both in close proximity to the hotel. Enjoy express check-out, the services of our friendly multilingual staff, and luggage storage facilities for added convenience. For an extra fee, guests can avail of our roundtrip airport shuttle and ferry terminal shuttle services. Start your day off with a mouthwatering breakfast of local delicacies before setting off on your Sorrento adventures. With its unbeatable location and luxurious amenities, Sorrento Relais offers the ultimate retreat for your stay in this exquisite town. Book now and discover Sorrento's wonders with ease. Don't forget to check out our affordable Sorrento Relais room prices and book Sorrento Relais online for the best deals. Located at Via Bernardino Rota, 5, NA80067, Italy.
    Highlights
    • Centrally located hotel, 2-minute drive from Piazza Tasso and 0.6 mi from Corso Italia • 10 guestrooms with complimentary Wi-Fi and flat-screen TVs • 55.4 km from Naples Intl. Airport and 72.6 km from Costa d'Amalfi Airport • Amenities include free Wi-Fi, tour/ticket assistance, and multilingual staff • Business amenities include express check-out and luggage storage • Local cuisine breakfast available daily for a fee • Ideal for both casual and business travelers
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    Quick Facts

    Check-In
    2:30 PM
    Check-Out
    10:30 AM
    Rooms
    10
    Floors
    1
    Popular Amenities
    Popular Amenities
      General Amenities

      Hotel safe deposit box (not room safe box)

      Multilingual Staff

      Smoke-free property

      Vending machines

      Bicycle rentals

      Activities

      Hiking

      Food & Beverages

      Breakfast available

      Coffee/tea

      Services

      Airport shuttle service

      Check-in instructions

      Extra-person charges may apply and vary depending on property policy.

      Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

      Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

      Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking.

      This property accepts credit cards, debit cards, and cash.

      Onsite parties or group events are strictly prohibited.

      Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

      Professional property host/manager.

      Contactless check-out is available.

      Shield between guests and staff in main contact areas.

      Property follows sanitization practices of Safe Travels (WTTC - Global).

      Property confirms they are implementing guest safety measures.

      Temperature checks are available to guests.

      Social distancing measures are in place.

      Staff temperature checks are conducted regularly.

      Property confirms they are implementing enhanced cleaning measures.

      Guests are provided with free hand sanitizer.

      Property is cleaned with disinfectant.

      Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy).

      Staff wears personal protective equipment.

      Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

      Contactless check-in is available.

      Car required.

      No cribs (infant beds) available.

      Events/parties not allowed.

      Commonly-touched surfaces are cleaned with disinfectant.

      No elevators.

      Special check-in instructions

      You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking..

      A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age. . A tax is imposed by the city: From 1 April - 31 October, EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age..

      We have included all charges provided to us by the property..

      All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

      Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

      One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

      Only registered guests are allowed in the guestrooms..

      This property allows pets in smoking rooms only. Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation..

      A car is required for transportation to and from this property..

      Contactless check-in and contactless check-out are available.

      This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 2:30 PM - 8:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

      Pet Policy

      Service animals are allowed.

      Service animals are exempt from fees/restrictions.

      Maximum number of pets per room 1.

      Pets allowed.

      Property Rules
      Check-in instructions

      Extra-person charges may apply and vary depending on property policy.

      Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

      Property Rules
        Check-in instructions

        Extra-person charges may apply and vary depending on property policy.

        Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

        Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

        Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking.

        This property accepts credit cards, debit cards, and cash.

        Onsite parties or group events are strictly prohibited.

        Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

        Professional property host/manager.

        Contactless check-out is available.

        Shield between guests and staff in main contact areas.

        Property follows sanitization practices of Safe Travels (WTTC - Global).

        Property confirms they are implementing guest safety measures.

        Temperature checks are available to guests.

        Social distancing measures are in place.

        Staff temperature checks are conducted regularly.

        Property confirms they are implementing enhanced cleaning measures.

        Guests are provided with free hand sanitizer.

        Property is cleaned with disinfectant.

        Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy).

        Staff wears personal protective equipment.

        Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

        Contactless check-in is available.

        Car required.

        No cribs (infant beds) available.

        Events/parties not allowed.

        Commonly-touched surfaces are cleaned with disinfectant.

        No elevators.

        Special check-in instructions

        You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking..

        A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age. . A tax is imposed by the city: From 1 April - 31 October, EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age..

        We have included all charges provided to us by the property..

        All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

        Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

        One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

        Only registered guests are allowed in the guestrooms..

        This property allows pets in smoking rooms only. Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation..

        A car is required for transportation to and from this property..

        Contactless check-in and contactless check-out are available.

        This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 2:30 PM - 8:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

        Pet Policy

        Service animals are allowed.

        Service animals are exempt from fees/restrictions.

        Maximum number of pets per room 1.

        Pets allowed.

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        Amenities

        Location
        Sorrento, Sorrento , Campania, 80067

        Ratings & Reviews

        4.4/5

        290 Ratings

        Jovana Jovanovic
        google-logo
        5/5
        24 Oct, 2023

        Perfect place for staying in Sorrento! We were worried since it is located in the basement but for no reason. The AC was on and we didn't feel any humidity. Room was very clean, comfortable and spacious. Breakfast was delicious and had many options. Our hosts were amazing! So hospitable, professional, yet welcomed us so warmly that we felt sad we didn't stay longer. Great location, that's also important to mention.

        Read More
        raj ahmad
        google-logo
        4/5
        31 Oct, 2023

        room is a quiet, clean, spacious, and calming place. It is very near the train station and close to all the lovely restaurants and bars of the area. But you can’t hear the noise of the streets in the room. The whole place made us feel at ease. Ilaria was very nice, easy to talk to, and very friendly when she welcomed us and she is very helpful n friendly. I would definitely come again!

        Read More
        AJ Gun
        google-logo
        5/5
        16 Aug, 2023

        Loved our stay here, would definitely stay here again. I forgot the guy’s name but he was great and so is Ilaria, the most most adorable, cute, helpful and warm hearted receptionist you will ever meet. Highly recommended.

        Read More

        4.4/5

        290 Reviews

        Jovana Jovanovic
        google-logo
        5/5
        24 Oct, 2023
        Perfect place for staying in Sorrento! We were worried since it is located in the basement but for no reason. The AC was on and we didn't feel any humidity. Room was very clean, comfortable and spacious. Breakfast was delicious and had many options. Our hosts were amazing! So hospitable, professional, yet welcomed us so warmly that we felt sad we didn't stay longer. Great location, that's also important to mention.
        raj ahmad
        google-logo
        4/5
        31 Oct, 2023
        room is a quiet, clean, spacious, and calming place. It is very near the train station and close to all the lovely restaurants and bars of the area. But you can’t hear the noise of the streets in the room. The whole place made us feel at ease. Ilaria was very nice, easy to talk to, and very friendly when she welcomed us and she is very helpful n friendly. I would definitely come again!
        AJ Gun
        google-logo
        5/5
        16 Aug, 2023
        Loved our stay here, would definitely stay here again. I forgot the guy’s name but he was great and so is Ilaria, the most most adorable, cute, helpful and warm hearted receptionist you will ever meet. Highly recommended.
        Chloe
        google-logo
        1/5
        20 Nov, 2022
        I did not like our stay the rooms were uncomfortable and some of the furniture was falling apart. I was worried it would break and I would have to pay for it. The WiFi was very bad, but I guess it depends what room you stay it. The walls were very thin, it seemed like I could hear every room. I thought some of the noise was coming from the room next to us but they turned out to be on the complete other side of the hotel. I don’t know what was above the hotel but I could hear everything that they said and did. The windows and outside wall were also really easy to hear though we could hear all the people talking and drunk people walking. Their breakfast did not have any alternative for our food allergy’s so we could not eat much. I can’t put that all aside for the couple of good things but the current staff work while we were there we kind and the when I took my medicine for the breakfast it wasn’t bad it always could be better but I liked the fried eggs. I don’t recommend this hotel, safe travels and there are cheaper hotels in the area that are a lot better. But it was not to bad if you can’t find another. Please know this is my opinion and I don’t want you to come after me like the other bad comments you responded to. Im just giving some advice although it sounds rude my review is just something’s you can improve on. Have a great day.
        James Hutchinson
        google-logo
        3/5
        19 Jul, 2022
        Summed up, average but very nice ownership. Handy for a viewership around Sorrento while also being along the coastline but not so much you can see the ocean. Good for nightclubbing and going around bars. Excellent rooms, clean however don't expect anything over the top. Definitely recommend for a 1 nighter.

        All Policies

        All Policies
          Booking Policy
          It is mandatory for all guests to present valid government photo ID’s at the time of check-in.
          The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.
          Extra guests are subject to availability. And it might incur additional charges.
          If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.
          Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.
          Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.
          The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.
          Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.
          Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.
          For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.
          The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.
          If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.
          If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.
          Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.
          Hotel Cancellation Policy
          User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.
          Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.
          User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.
          Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.
          Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.
          If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.
          In case of no show at the hotel, you'll be charged the entire booking amount.
          If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.
          You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.
          Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.
          The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.
          Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.
          Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.
          If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.
          Modification and Reschedule Policy
          Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.
          After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.

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          Exterior Detail

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          10

          4.4

          290

          Hotel safe deposit box (not room safe box)

          Multilingual Staff

          Smoke-free property

          Vending machines

          Bicycle rentals

          Hiking

          Breakfast available

          Coffee/tea

          Airport shuttle service