Soy Local Cancun

google-logo4.1/5(342 Reviews)rating2 Star HotellocationPinCancun, Quintana Roo
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    About hotel

    Experience the vibrant and rich atmosphere of Downtown Cancun at our charmingly authentic hotel, Soy Local Cancun. Immerse yourself in the local culture as you stroll through the bustling streets, just a few steps away from Mercado 23 and Séptimo Día Adventist Church. Our prime location offers easy access to the lively energy of the city and its nearby attractions. Unwind in comfort and luxury in one of our thoughtfully designed air-conditioned rooms, each featuring modern amenities such as Select Comfort beds with high-quality bedding and LED televisions with a variety of digital programming. Stay connected with complimentary Wi-Fi and indulge in a refreshing shower with luxurious toiletries in our modern bathrooms. Explore the bustling neighborhood and uncover the hidden treasures of Cancun, including Xbalamqué Theater, Market 28, and Las Palapas Park, all conveniently located near our hotel. Delight your taste buds with delicious local cuisine at Mercado Ki Huic and Ceviche Square, or dare to be adventurous with Extreme Adventure or a trip to the stunning beaches of Tortuga Beach and Playa Mujeres Golf Club. Relax and rejuvenate in our outdoor pool or take in the beauty of our lush gardens. Enjoy the added convenience of our complimentary beach shuttle service and keep connected with free Wi-Fi throughout the hotel. Our 24-hour front desk, multilingual staff, and baggage storage ensure a hassle-free stay, and complimentary onsite parking is available for guests arriving by car. Let us be your home away from home as you discover the best of Downtown Cancun. With the airport just 18.9 km away, accessing our hotel is a breeze. Allow the unique charm and convenience of Soy Local Cancun to make your stay unforgettable. Prepare to fall in love with the authentic beauty and energy of Cancun at our extraordinary hotel. Don't wait, book your stay at Soy Local Cancun online today to take advantage of our affordable room prices. Our address is Av. Chichen Itza 63, QROO77500, Mexico, making it easy for you to reach us.
    Highlights
    • Ideally located in Cancun's vibrant Downtown area • Walking distance to Mercado 23 and Séptimo Día Adventist Church • Close to popular attractions like Tortuga Beach and Playa Mujeres Golf Club • Comfortable and stylish air-conditioned rooms with LED TVs and complimentary WiFi • Select Comfort beds with premium bedding for a good night's sleep • Modern bathrooms with showers and complimentary toiletries • Relaxing outdoor pool and lush garden for leisurely breaks • Assistance with tours and tickets available • Easy access to the beach with the beach shuttle (surcharge) • 24-hour front desk, multilingual staff, and luggage storage for hassle-free stays • Free self-parking for guests with cars • Only 0.6 km (0.4 mi) from Mercado 23 and 18.9 km (11.7 mi) from Cancun Intl. Airport.
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    Quick Facts

    Check-In
    3:00 PM
    Check-Out
    11:00 AM
    Rooms
    39
    Popular Amenities
    Popular Amenities
      General Amenities

      24-hour front desk

      Multilingual Staff

      Designated Smoking Areas

      Check-in instructions

      Extra-person charges may apply and vary depending on property policy.

      Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

      Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

      This property accepts credit cards, debit cards, and cash.

      Professional property host/manager.

      LGBTQ friendly.

      Property confirms they are implementing guest safety measures.

      Staff temperature checks are conducted regularly.

      Property confirms they are implementing enhanced cleaning measures.

      Property is cleaned with disinfectant.

      Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico).

      Staff wears personal protective equipment.

      Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

      Essential workers only - NO.

      Commonly-touched surfaces are cleaned with disinfectant.

      No elevators.

      Special check-in instructions

      No pets and no service animals are allowed at this property..

      This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

      This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

      Pet Policy

      Pets not allowed.

      Service animals not allowed.

      Property Rules
      Check-in instructions

      Extra-person charges may apply and vary depending on property policy.

      Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

      Property Rules
        Check-in instructions

        Extra-person charges may apply and vary depending on property policy.

        Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

        Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

        This property accepts credit cards, debit cards, and cash.

        Professional property host/manager.

        LGBTQ friendly.

        Property confirms they are implementing guest safety measures.

        Staff temperature checks are conducted regularly.

        Property confirms they are implementing enhanced cleaning measures.

        Property is cleaned with disinfectant.

        Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico).

        Staff wears personal protective equipment.

        Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

        Essential workers only - NO.

        Commonly-touched surfaces are cleaned with disinfectant.

        No elevators.

        Special check-in instructions

        No pets and no service animals are allowed at this property..

        This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

        This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

        Pet Policy

        Pets not allowed.

        Service animals not allowed.

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        Amenities

        Location
        Mz29 Lote14 01, Cancun, Quintana Roo, 77500

        Ratings & Reviews

        4.1/5

        342 Ratings

        David
        google-logo
        1/5
        22 Jan, 2024

        We stayed one night of a longer booking. The blind was broken. There are large gaps around the door. The bathroom is far too small for old fat people like me. I requested a refund and was told to contact Expedia as I had booked vie them. Expedia tried but got no response from the hotel. It is in an industrial area. The staff were nice but the hotel is not.

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        Jennifer Jorgensen
        google-logo
        4/5
        24 Jan, 2024

        Soy Local staff make all the difference at this hotel!! If you're looking to be close downtown and don't want the resort style stay, this is the hotel for you. Essentials are provided in your room (mini fridge and TV), you're right downtown and the staff are more than fantastic!! Only downside for our stay was there was no WIFI, which meant we had to spend time chatting with each other versus our faces being in our devices.

        Read More
        Louise Bate
        google-logo
        1/5
        26 Oct, 2023

        I warn people not to use this hotel, their response to my concerns has been disgusting. I have managed to be scammed through their emails and messages if 240 pounds and they also took from my bank account when booking did not require a pre payment and have refused to refund me this. Shocking will never use again

        Read More

        4.1/5

        342 Reviews

        David
        google-logo
        1/5
        22 Jan, 2024
        We stayed one night of a longer booking. The blind was broken. There are large gaps around the door. The bathroom is far too small for old fat people like me. I requested a refund and was told to contact Expedia as I had booked vie them. Expedia tried but got no response from the hotel. It is in an industrial area. The staff were nice but the hotel is not.
        Jennifer Jorgensen
        google-logo
        4/5
        24 Jan, 2024
        Soy Local staff make all the difference at this hotel!! If you're looking to be close downtown and don't want the resort style stay, this is the hotel for you. Essentials are provided in your room (mini fridge and TV), you're right downtown and the staff are more than fantastic!! Only downside for our stay was there was no WIFI, which meant we had to spend time chatting with each other versus our faces being in our devices.
        Louise Bate
        google-logo
        1/5
        26 Oct, 2023
        I warn people not to use this hotel, their response to my concerns has been disgusting. I have managed to be scammed through their emails and messages if 240 pounds and they also took from my bank account when booking did not require a pre payment and have refused to refund me this. Shocking will never use again
        Marshallfv
        google-logo
        4/5
        31 May, 2023
        A decent hotel that worth the price. The room was clean, but the bathroom was a bit small, and they don't have body wash and shampoo provided in. I have to say worth the price, if I rent a car I would visit again. Oh by the way, the wifi was too slow, and somehow disconnected.
        Abbi
        google-logo
        3/5
        18 Jun, 2023
        Window shade broke everytime I used it..very annoying. Did not realize they only clean one day for a 7 day stay.. Staff was great, room clean, pool nice. I would stay again. Internet flaky.

        All Policies

        All Policies
          Booking Policy
          It is mandatory for all guests to present valid government photo ID’s at the time of check-in.
          The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.
          Extra guests are subject to availability. And it might incur additional charges.
          If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.
          Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.
          Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.
          The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.
          Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.
          Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.
          For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.
          The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.
          If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.
          If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.
          Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.
          Hotel Cancellation Policy
          User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.
          Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.
          User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.
          Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.
          Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.
          If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.
          In case of no show at the hotel, you'll be charged the entire booking amount.
          If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.
          You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.
          Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.
          The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.
          Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.
          Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.
          If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.
          Modification and Reschedule Policy
          Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.
          After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.

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          24-hour front desk

          Multilingual Staff

          Designated Smoking Areas