Splendid Star Grand Hotel & Spa

4.2/5(377 Reviews) rating

4 Star Hotel

Splendid Star Grand Hotel & Spa entrance

156

1/156

About hotel

Discover the vibrant heart of Hanoi at our exquisite 4-star hotel, conveniently located near the enchanting Hoan Kiem Lake and the awe-inspiring St. Joseph's Cathedral. Prepare to embark on an extraordinary journey as Splendid Star Grand Hotel & Spa unveils a world of unparalleled luxury, where every guestroom is a masterpiece of individuality and every amenity is designed to exceed your expectations. Step into one of our 28 meticulously crafted guestrooms, each adorned with tasteful decor and equipped with modern comforts. Immerse yourself in the captivating world of entertainment with our LCD televisions and indulge in the convenience of minibars at your fingertips. Stay seamlessly connected with complimentary wireless Internet access, allowing you to effortlessly navigate the digital realm. Our private bathrooms, adorned with rainfall showerheads and complimentary toiletries, offer a sanctuary of relaxation and rejuvenation. Unwind in the safety of our safes, catch up on work at our well-appointed desks, and stay connected with loved ones through phones offering free local calls. Embrace the vibrant pulse of the city as our hotel places you within arm's reach of an array of captivating attractions. St. Joseph's Cathedral, Hang Da Market, and the Vietnam National Tuong Theatre beckon you to explore their wonders, all just a leisurely stroll away. Wander through the charming streets of Hang Gai and immerse yourself in the rich history of the Hoa Lo Prison Museum. As the sun sets, lose yourself in the bustling energy of the Hanoi Old Town Night Market or be captivated by the enchanting performances at the Thang Long Water Puppet Theatre, both mere moments from our doorstep. After a day of exhilarating exploration, surrender yourself to the ultimate indulgence at our full-service spa. Allow our skilled therapists to transport you to a realm of tranquility with rejuvenating massages, invigorating body treatments, and revitalizing facials. Stay effortlessly connected with complimentary wireless Internet access throughout the hotel and take advantage of our dedicated concierge services, ensuring every aspect of your stay is seamless and stress-free. For our esteemed business travelers, we offer a fully equipped business center, complimentary wired Internet access, and express check-in, allowing you to effortlessly balance work and leisure. Savor delectable culinary creations at our exquisite restaurant or indulge in the convenience of 24-hour room service, ensuring your cravings are satisfied at any hour. Unwind with a refreshing drink at our elegant bar/lounge and awaken your senses with a sumptuous buffet breakfast, available daily. For your utmost convenience, we provide a roundtrip airport shuttle (surcharge) and offer self-parking facilities (subject to charges), ensuring your journey to and from our hotel is seamless and stress-free. Whether you find yourself in Hanoi for business or leisure, Splendid Star Grand Hotel & Spa promises an unparalleled experience, offering affordable accommodations suitable for a variety of people. With our prime location at No. 14 Tho Xuong Lane, Au Trieu str, Hoan Kiem District8443, Vietnam, reaching us is easy. Book Splendid Star Grand Hotel & Spa online today and discover the perfect blend of comfort, convenience, and luxury.

Highlights

• Located in the heart of Hanoi, within a 10-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral • Individually decorated guestrooms with minibars and LCD televisions • Complimentary wireless Internet access and cable programming • Full-service spa offering massages, body treatments, and facials • Concierge services and babysitting available • Business amenities include complimentary wired Internet access and a business center • Onsite restaurant and bar/lounge with 24-hour room service • Buffet breakfasts available daily • Distances to popular attractions: St. Joseph's Cathedral (0.1 km), Hang Da Market (0.4 km), Hoan Kiem Lake (0.5 km), Hanoi Old Town Night Market (0.7 km), Thang Long Water Puppet Theatre (0.8 km) • 26 km (16.1 mi) from Noi Bai Intl. Airport, with airport shuttle available (surcharge)

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Snack bar

Concierge desk

Baby Sitting / Child Services

Hiking

Breakfast available

Coffee/tea

Airport shuttle service

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Snack bar

Concierge desk

Activities

Baby Sitting / Child Services

Hiking

Food & Beverages

Breakfast available

Coffee/tea

Services

Airport shuttle service

Business

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a security system, a first aid kit, and window guards.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

Temperature checks are available to guests.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

No pets and no service animals are allowed at this property..

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a security system, a first aid kit, and window guards.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

Temperature checks are available to guests.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

No pets and no service animals are allowed at this property..

Pet Policy

Pets not allowed.

Service animals not allowed.

₹4,034

₹20,787

81% OFF

+ ₹696 taxes / night

Earn 47 Reward Points

Flat ₹675.75 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹4,034

₹20,787

81% OFF

+ ₹696 taxes / night

Update Price

Earn 47 Reward Points

Flat ₹675.75 off included with coupon INTSTAY

Amenities

Location

H�ng Tr_ng, Hanoi, 8443

View on Maps

Ratings & Reviews

4.2/5

377 Ratings

Carrie Chappell

5/5

17 Dec, 2023

Embarking on my Hanoi adventure, this hotel became the cornerstone of an unforgettable experience. The staff's genuine warmth and hospitality set the tone from the moment I arrived, creating a sense of belonging. The meticulously clean rooms were not only a retreat but a sanctuary of comfort, and the unexpected upgrade added a touch of luxury. The check-in and check-out processes were remarkably smooth, a testament to the hotel's commitment to efficiency. Navigating through the bustling streets of Hanoi was effortlessly facilitated by the hotel's strategic location, allowing me to immerse myself in the city's vibrant atmosphere. Every detail, from the courteous staff to the thoughtfully upgraded rooms, contributed to an enriching stay. This Hanoi hotel not only met but exceeded my expectations, earning every bit of its well-deserved five stars.

Alexandra F

5/5

21 Dec, 2023

If you're looking for a hotel that perfectly blends prime location, friendly service, and comfortable accommodations, this guys has you covered. Situated right in the heart of Hanoi this gem was the perfect base for exploring all the city had to offer. This hotel has an stylish decor, super clean, comfy beds, and fantastic breakfast. Check in was super smooth even though it was quite late. We were planning a trip to Ha Giang and weren't sure what to do with our luggage. The staff instantly jumped into action, offering to store our belongings securely while we were away. This small gesture was a huge lifesaver and a testament to the hotel's commitment to guest satisfaction. The incredible customer care manager went above and beyond to make our stay truly special. Their dedication to our comfort made all the difference and really enhanced our entire trip. In short, if you're looking for a hotel that delivers on all fronts, stop your search! This is the place to be.

woche kehr

5/5

25 Jan, 2024

I would give 6 stars if this would be possible, just because of the friendly, kind and honest staff! We booked 2 tours at the beginning to Sa Pa and back to Càt Bá - unfortunately we can't make the second trip and switched this to the end of our journey. Mr Dong & Mr Tom just helped us to geht back from Càt Bá to Hanoi without any issues. Thank you so! The breakfast was sufficient and tasty. The room at the first stay was not as expected, but fine. Therefore the second room was amazing! We would also recommend the spa - we had vietnamese massage (2 times :D) and a facial. Greetings from the woman with the blue Hair :) Thanks for this beautiful ending of our journey here in Vietnam!

Berni Mc

5/5

14 Oct, 2023

Although we didn't book our tour to Sapa through the hotel, they were happy to store our bags for 5 days and were willing and able to give us an early check-in 5+ hours before normal check in, after we arrived off the night train very early in the morning. Location great, in the thick of it, but on a quiet side street. Little noise other than cathedral bells on Sunday morning. Staff were all very welcoming and friendly. Good buffet breakfast.

Carrie Chappell

5/5

17 Dec, 2023

Alexandra F

5/5

21 Dec, 2023

woche kehr

5/5

25 Jan, 2024

Berni Mc

5/5

14 Oct, 2023

Whitney King

3/5

6 Jan, 2024

Stayed for a few nights while in Hanoi. It wasn’t terrible but it definitely wasn’t as nice as the photos. The people were nice, breakfast was decent and the location is great. I think I just had higher expectations because how nice the photos make it look.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.