SpringHill Suites by Marriott Houston Northwest

4.4/5(565 Reviews) rating

3 Star Hotel locationPin

Houston, Texas

SpringHill Suites by Marriott Houston Northwest exterior_detail

1/83

About hotel

Escape to the perfect combination of serenity and accessibility at our contemporary and vibrant hotel, located just steps away from the renowned HP Campus. Our prime location allows for easy exploration of nearby attractions such as the stunning Kickerillo-Mischer Preserve and the charming Vintage Park, all within a leisurely stroll. Relax and recharge in one of our 139 beautifully appointed guest rooms, equipped with all the latest amenities for a seamless stay. Ease into our plush, luxurious beds and stay connected with complimentary Wi-Fi. Kick back and watch your favorite shows on our Smart TVs with cable programming. Freshen up in our sleek bathrooms and take advantage of the convenience of a fridge in your room. For our esteemed corporate travelers, we offer a variety of cutting-edge facilities including a state-of-the-art business center and versatile meeting spaces. Stay active and energized with access to our outdoor pool and fully-equipped fitness center. Our dedicated staff is always ready to assist with any travel arrangements and recommendations. Savor a delicious and complimentary breakfast buffet before unwinding with a drink at our chic bar and lounge. With over 3,500 square feet of event space, our hotel is an ideal venue for your next meeting or special occasion. Explore the surrounding attractions hassle-free, with our convenient location near Houston William Hobby Airport and George Bush Intercontinental Airport. Book your stay at the SpringHill Suites by Marriott Houston Northwest and experience the perfect fusion of comfortable accommodations, accessibility, and exceptional hospitality.

Highlights

• Located just a 4-minute walk from HP Campus and 6 minutes from Kickerillo-Mischer Preserve • 3.1 km from Willowbrook Mall and 13.7 km from Houston Premium Outlets • All 139 guestrooms feature amenities like refrigerators and Smart televisions • Complimentary wired and wireless internet access and cable programming • Ideal for both casual and business travelers • Close to popular attractions, including First Texas Hospital and Vintage Park • Within a short distance (32 km) from George Bush Intercontinental Airport • On-site amenities include an outdoor pool, fitness center, and business center • Event facilities measuring 3588 square feet available for business functions • Grocery/convenience store and bar/lounge on-site for added convenience

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

139

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Smoke-free property

Swimming Pool

Accessible parking

Coffee/tea

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Smoke-free property

Swimming Pool

Accessible parking

Food & Beverages

Coffee/tea

Services

Gym

Business

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Property does not require health documentation at check-in.

Professional property host/manager.

Property follows sanitization practices of Ecolab (3rd party expert - Global).

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

Contactless check-out is available.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Protective clothing is available to guests.

Gloves are available to guests.

Property does not offer onsite COVID-19 testing.

No cribs (infant beds) available.

No rollaway/extra beds available.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Property does not require health documentation at check-in.

Professional property host/manager.

Property follows sanitization practices of Ecolab (3rd party expert - Global).

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

Contactless check-out is available.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Protective clothing is available to guests.

Gloves are available to guests.

Property does not offer onsite COVID-19 testing.

No cribs (infant beds) available.

No rollaway/extra beds available.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pet Policy

Pets not allowed.

₹10,483

₹11,481

9% OFF

+ ₹1,620 taxes / night

Earn 121 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹10,483

₹11,481

9% OFF

+ ₹1,620 taxes / night

Update Price

Earn 121 Reward Points

Amenities

Location

20303 Chasewood Park Dr, Houston, Texas, 77070

View on Maps

Ratings & Reviews

4.4/5

565 Ratings

Cammi Griffin

5/5

25 Sep, 2023

I really enjoyed my stay and will return. The Front desk was super sweet and friendly. I love that my room was cleaned every day. They have the softest sausage/biscuits! Delicious! The walking trail right behind the hotel was a plus. I included a pic of the beautiful view along the walk. Located by several eating and shopping places.

Mir Graham

1/5

7 Nov, 2023

Let's start with the obvious: the front desk is through the doors the half circle drive (which looks like a side door) and the really pretty stone steps and ambiance entrance around the back is not the entrance. It's slightly misleading. Second, the guy at the front desk was completely muffled and sounded like Quincy Carter with a mask on. Why? Because he was talking through a speaker w a mask on.. we couldn't understand him, but since he wasn't opening the door, we got the jist. Third, the reason for the stars that the hotel received was the fact that the layouts are great. The water pressure is great. However, we booked a kind w pull out because they didn't have 2 queens available. It's all good.... if 1. There was extra bedding for the pull out and 2. If the mattress of the pullout didn't look like odd bodily fluids were seeped into it. My daughter took the actual bed, and I slept on the portion of the couch covered up by one of the sheets from the bed. Also, there is some major electrical issue because during the night, the lights to the desk would just turn on randomly. We would have to wake up and hit the switch to turn it out. Also, the lamp by the front door didn't work and the lights to the desk wouldn't turn on with the switch (only off) so it took a minute when we got in to figure out how to make it all work. Overall, it could've been great. But it wasn't. And I hate that I paid for something that I shouldn't have. FYI room 413 11/4-11/5. The pullout mattress pics were the night of the stay and the pictures are from when we were leaving so not when we arrived. Update 1: my bill was for $132 and change, but they charged my card for $160. I am now further inconvenienced and will have to call to have it fixed.

Kassandra Garza

1/5

12 Dec, 2023

( HORRIBLE COSTUMER SERVICE DO NOT BOOK HERE !!!! ) i booked a weeding block with them and the lady said it was all pink and butterflies she said groom and bride get a complimentary room for sending all family and friends here also that there would be a shuttle to my venue for my guests and it was all a LIE i spent 1 hr on my wedding day at the front desk trying to figure out what was going on because obviously there was no complimentary room or shuttle i still paid for my room the manager was very RUDE and 0 understanding NO help whatsoever all she said is read your contract nothing that she said on the phone when i asked a million questions before booking was true she didn’t even take in consideration we sent lots of family and friends here i waisted my time for months with them for absolutely nothing so BRIDES SAVE YOURSELF THE STRESS DO NOT BOOK HERE !!

Evan Kostreva

5/5

15 Sep, 2023

I'm at this hotel every month for business and the staff treats me like family. Heilyn greets me with a smile and a hug upon arrival-- which really refreshes my spirits after a long day of travel. The service has always been warm and top notch. The location is convenient when flying into IAH and being adjacent to Vintage Park and plenty of excellent dining options is another plus. But like any organization, the people are this hotel's greatest asset. I look forward to coming back again soon.

Cammi Griffin

5/5

25 Sep, 2023

Mir Graham

1/5

7 Nov, 2023

Kassandra Garza

1/5

12 Dec, 2023

Evan Kostreva

5/5

15 Sep, 2023

Akuu O-Wins

5/5

5 Nov, 2023

I had a great time at this hotel. The atmosphere was nice and quiet, the staff was friendly, and the room was in top shape. Great location and great staff.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.