St. Giles Southkey

4/5(804 Reviews) rating

3 Star Hotel locationPin

Johor Bahru, Johor

1/27

About hotel

Welcome to St. Giles Southkey, a luxurious haven for discerning travelers seeking a blend of modern sophistication and historic charm in the heart of Johor Bahru. Located at 1 Persiaran Southkey 1, Kota Southkey, Johor 80150, Malaysia, this hotel offers a unique experience that sets it apart from the rest. With a stay at St. Giles Southkey, you'll be centrally located, just a 4-minute drive from KSL City Mall and 6 minutes from Johor Bahru City Square, making it an ideal choice for both leisure and business travelers. The hotel is also conveniently situated near iconic landmarks such as The Mall, Mid Valley Exhibition Centre, and Holiday Plaza, allowing guests to immerse themselves in the local culture and attractions. The nearest airports, including Seletar Airport, Senai International Airport, and Singapore Changi Airport, are easily accessible from the hotel, ensuring a seamless travel experience. St. Giles Southkey boasts 575 guestrooms featuring LCD televisions, complimentary wireless Internet access, and private bathrooms with rainfall showerheads, providing a comfortable and relaxing retreat for every guest. The hotel's amenities include an outdoor pool, a fitness center, concierge services, gift shops/newsstands, and a hair salon, ensuring a memorable stay for all visitors. Guests can enjoy exquisite dining options at the hotel's coffee shop/cafe and bar/lounge, with buffet breakfasts available daily for a fee. Business travelers will appreciate the computer station, dry cleaning/laundry services, and 24-hour front desk, making it easy to stay productive while away from home. The architectural elegance and interior design of St. Giles Southkey showcase lavish furnishings, art collections, and breathtaking views that create an inviting atmosphere for guests. From luxurious suites to spacious rooms with personalized service, every accommodation is designed to exceed expectations. The hotel's state-of-the-art spa and wellness center offer a range of rejuvenating treatments, while the dining options celebrate local flavors and international cuisine, providing a culinary experience like no other. Guest testimonials highlight the exceptional hospitality and personalized service at St. Giles Southkey, leaving a lasting impression on every visitor. Whether you're seeking relaxation or productivity, St. Giles Southkey is the perfect destination for your next getaway. Book St. Giles Southkey online today and experience the ultimate luxury in Johor Bahru..

Highlights

• Conveniently located in Johor Bahru, just a 4-minute drive from KSL City Mall and 6 minutes from Johor Bahru City Square • Close proximity to key attractions such as The Mall, Mid Valley Exhibition Centre, and Holiday Plaza • Within a short distance to Istana Pasir Pelangi, KSL City Mall, and Plaza Pelangi for shopping and entertainment • Easy access to Johor Bahru Ferry Terminal and Komtar JBCC for seamless travel • Explore nearby landmarks like Angry Birds Activity Park Johor Bahru and Arulmigu Sri Rajakaliamman Glass Temple • Stay connected with complimentary wireless Internet access in all 575 guestrooms • Relax in private bathrooms with rainfall showerheads and complimentary toiletries • Enjoy amenities such as an outdoor pool, fitness center, concierge services, and a hair salon • Business-friendly with a computer station, 24-hour front desk, and dry cleaning/laundry services • Indulge in dining options at the hotel's coffee shop/cafe, bar/lounge, or grocery/convenience store • Buffet breakfasts available daily for a fee to start your day right • Nearest airports include Seletar Airport (XSP), Senai International Airport (JHB), and Singapore Changi Airport (SIN) for convenient travel connections.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

575

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Shops and commercial services

Smoke-free property

Accessible parking

Concierge desk

Banking services

Shopping mall

Children's Pool

Breakfast available

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Shops and commercial services

Smoke-free property

Accessible parking

Concierge desk

Banking services

Shopping mall

Activities

Children's Pool

Food & Beverages

Breakfast available

Services

Gym

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

Property does not require health documentation at check-in.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines Safe & Clean (Malaysia).

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Masks are compulsory at the property.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: MYR 100 per accommodation.

We have included all charges provided to us by the property..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

Property does not require health documentation at check-in.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines Safe & Clean (Malaysia).

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Masks are compulsory at the property.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: MYR 100 per accommodation.

We have included all charges provided to us by the property..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

₹9,957

₹12,178

18% OFF

+ ₹1,055 taxes / night

Earn 110 Reward Points

Flat ₹1,573.25 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹9,957

₹12,178

18% OFF

+ ₹1,055 taxes / night

Update Price

Earn 110 Reward Points

Flat ₹1,573.25 off included with coupon INTSTAY

Amenities

Location

Kota Southkey, Johor Bahru, Johor, 80150

View on Maps

Ratings & Reviews

4/5

804 Ratings

Faizal Zac

4/5

19 Jan, 2024

Hotel co-located with Mid Valley mall. Convenient location. Room was clean. Swimming pool was at the top floor, infinity pool with a kids section. Excellent for families. Breakfast was a good spread, definitely recommended. One minor gripe was the hotel parking. Parking is shared with the mall and closes at 1.30am. No access to parking lots after 1.30am. Came back to the hotel at 3am, unable to enter carpark as all entrance were closed and valet lots were full. Hotel needs to address this problem. Would still recommended the hotel but be advised if you're driving, ensure you're back at the hotel before 1am.

Shi Hui Tan

5/5

28 Jan, 2024

The room was spacious and comfortable and well located, being connected to Mid Valley Mall. My aunt received a small slice of cake for her birthday which was a nice surprise. There were a few disappointments that we were unable to watch the fireworks from the rooftop on NYE as the whole roof was booked for a private event. We also had to chase repeatedly to get the extra bed we had already requested. However what made up for it was the service recovery when my mum forgot her watch in the room. The staff kept it for her and when we returned 1 month later, it was still there and safe. The front desk staff, Fateha, as well as Housekeeping were most helpful in locating it. Appreciate her warm, friendly and efficient service.

Lawrence Seow

5/5

13 Dec, 2023

My wife and I had our staycation here with friends and we were very satisfied with our stay. The room is clean and spacious, with a day bed by the window. Breakfast was more than satisfactory. The swimming pool on the top floor has quite a view. If you love shopping, there's easy access to the mall. The hotel provides a very classy shopping bag in each room which is pretty useful.

Rahul Sadheesh

5/5

25 Dec, 2023

St. Giles is an interesting hotel. The room was pleasant and spacious, while the mattress was very comfortable. Loved the bay window sofa, pampering us with a cosy option to chill and relax. The breakfast team worked very hard and impressively in managing the breakfast crowds and queues. Kudos to the duty manager for his delightful recovery efforts in resolving a nasty experience. All the breakfast crew members were efficient, attentive and polite. Overall, we enjoyed our two nights stay at St Giles.

Yen Ch'ng

5/5

12 Nov, 2023

Overall stay was pleasant. Room cleanliness was perfect and spacious for stay. Breakfast included with superb selection of food. Location is superb within the heart of Southkey Mid Valley area with the mall within walking distance right next to it (literally just a door away). However if you're the type that prefers privacy during your stay and leaves the "Do Not Disturb" sign on the door for prolonged period, note that you may receive a welfare check after 48 hours.

Faizal Zac

4/5

19 Jan, 2024

Shi Hui Tan

5/5

28 Jan, 2024

Lawrence Seow

5/5

13 Dec, 2023

Rahul Sadheesh

5/5

25 Dec, 2023

Yen Ch'ng

5/5

12 Nov, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.