St. Regis Macao

4.6/5(481 Reviews) rating

5 Star Hotel

151

1/151

About hotel

Immerse yourself in a world of luxury and endless entertainment at this magnificent five-star hotel, ideally located in the bustling shopping district. With 400 lavishly designed rooms, equipped with high-speed wired and wireless internet, you'll feel right at home in the lap of extravagance. Treat yourself to a indulgent spa journey, featuring a variety of lavish massages, lavish body care treatments and revitalizing facials. Take a plunge in one of the three enchanting outdoor swimming pools or stay active at the state-of-the-art 24-hour fitness center. Relax in the peaceful haven of the steam room or take advantage of the services of the hotel's concierge and hair salon for added convenience. Conveniently positioned within walking distance to popular attractions such as Cotai Arena and Taipa Village, this hotel serves as the perfect base for exploring the lively local culture. For a burst of excitement, the iconic Hard Rock Casino is just a short walk away. With easy access to nearby airports, including Macau International Airport and Hong Kong International Airport, transportation to and from the hotel is effortless. Corporate travelers can take advantage of the complimentary high-speed wired internet, as well as the on-site business center and limo/town car service. With 6,000 square feet of dynamic conference space, this hotel is a prime choice for hosting successful meetings and events. After a productive day, indulge in a mouth-watering meal at the hotel's exquisite restaurant or opt for 24-hour room service for the ultimate convenience. Unwind with a refreshing drink at the lively bar or poolside bar while admiring the stunning views. And don't forget to start your day on the right foot with a delectable buffet breakfast, available daily for a small fee. Enjoy a perfect stay at this top-notch hotel, perfect for both leisure and business travelers.

Highlights

• 5-star hotel located in a convenient shopping district in Cotai • 15-minute walk to Cotai Arena and Taipa Village • Luxurious 400 guestrooms with modern amenities and elegant decor • Complimentary Wi-Fi and cable programming • Spa, 3 outdoor pools, sauna, and 24-hour fitness center available for relaxation • Close proximity (under 2km) to top attractions such as The Londoner Macao and The Grand Canal Shoppes • Airport (4.6km) and railway station (6.3km) within a short distance • Ideal for both casual and business travelers • Event space (628 sqm) and business amenities (including complimentary wired internet) available • On-site restaurant and bar/lounge, plus 24-hour room service for convenient dining options.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

400

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Bell staff/porter

Accessible parking

Designated Smoking Areas

Terrace

Concierge desk

Banking services

Sauna

Shopping mall

Breakfast available

Beauty Shop/Salon

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Bell staff/porter

Accessible parking

Designated Smoking Areas

Terrace

Concierge desk

Banking services

Sauna

Shopping mall

Food & Beverages

Breakfast available

Services

Gym

Beauty Shop/Salon

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards; cash is not accepted.

This property uses solar energy.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

Property follows sanitization practices of Safe Travels (WTTC - Global).

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

No cribs (infant beds) available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: MOP 1000 per night.

We have included all charges provided to us by the property..

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property offers transfers from the ferry terminal (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards; cash is not accepted.

This property uses solar energy.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

Property follows sanitization practices of Safe Travels (WTTC - Global).

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

No cribs (infant beds) available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: MOP 1000 per night.

We have included all charges provided to us by the property..

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets not allowed.

₹20,975

₹22,451

7% OFF

+ ₹2,462 taxes / night

Earn 234 Reward Points

Select Rooms

Room, 1 King Bed, Non Smoking

571 sq.ft (53.05 sq.mt)

Air conditioning

Desk

Smoking policy – non-smoking available

Ironing facilities

Soundproof

Refrigerator

Minibar

Free toiletries

Safe

Room Service

Blackout Curtains

Wardrobe/Closet

Slippers

Private bathroom

Hairdryer

Wheelchair

Newspaper

Private bath or shower

Housekeeping - daily

See All

OPTION 1

Refundable

₹20,975

₹22,451

7% OFF

+ ₹2,462 taxes / night

Update Price

Earn 234 Reward Points

Amenities

Location

Estr do Istmo, Cotai

View on Maps

Ratings & Reviews

4.6/5

481 Ratings

5/5

5 Jan, 2024

The view from the room was spectacular. Depending on which side/level you’re on, you can either see the “Eiffel tower” or the “big ben”. Service was so lovely, all the staff were very welcoming and friendly. They also specially prepare amenities, stool for kids too which was very heartwarming. Great variety of choices for breakfast and you can even request to have it delivered to your room.

濠亻百

5/5

18 Nov, 2023

Stayed here recently. And I just want to bring it up about this rating system… I think the whole line of staff is doing very well here—COURTESY, POLITE, PROMPT, UPBEAT— can totally tell that they are doing whatever they can, being professionals. If it’s because the hotel’s colors, furnitures, design is dated and giving a 4 or even 3 stars, that to me, it’s being very unfair for them. I think their service is excellent. Beyond good. Getting people to not cut line will be great cause some people are not educated enough to line up or giving personal space. But it’s not the hotel’s fault. I might not come back again base on personal preference but I’ll definitely recommend to close friends and families. They have a great standard of hospitality. - pastry is more presentable if it’s covered prior guests enter the room - butler service is so prompt! - food is not great. Both western and Asian choices. - coffee is not good

Wong Po Lin

5/5

16 Dec, 2023

Experienced top notch service at the hotel from check in onwards. Everyone is professional and greets you with a smiling face. The butler service is amazing. The rooms facilities are well kept and clean. Will stay again at St Regis !

Bodacious S O

5/5

8 Jan, 2024

This hotel was the highlight of my trip to Asia (essentially the last leg) and way to kick-off my travel this year. Made a last minute change to my reservation from Four Seasons to St. Regis partly due being part of the affiliation to the Marriott brand but also in part due to service I received at mother St. Regis location. And I couldn’t be more happy about this change The property is exceptionally beautiful, the service is phenomenal!!! Thanks to every member of the staff but special call out to Patrick the supervisor and Ariz who was the butler during my stay for providing exceptional service Truly a remarkable stay and property!

5/5

5 Jan, 2024

濠亻百

5/5

18 Nov, 2023

Wong Po Lin

5/5

16 Dec, 2023

Ralph Garcia

5/5

26 Jan, 2024

Amazing location, view, staff and room and bathroom was spacious. Our Butler Ariz made our stay even more memorable. So helpful and friendly! Highly reccomended.

Bodacious S O

5/5

8 Jan, 2024

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.