Staybridge Suites Austin North - Parmer Lane, an IHG Hotel

4.5/5(442 Reviews) rating

3 Star Hotel locationPin

Austin, Texas

Staybridge Suites Austin North - Parmer Lane, an IHG Hotel facade

1/94

About hotel

Indulge in the vibrant atmosphere of Austin at Staybridge Suites Austin North - Parmer Lane, an IHG Hotel, perfectly situated for a serene retreat after a busy day in the bustling city. Our hotel offers affordable accommodations that cater to the needs of both business and leisure travelers. Unwind in one of our 97 modern and spacious rooms, complete with fully stocked kitchens featuring large refrigerators and cooktops. Stay connected with complimentary Wi-Fi or relax in front of the satellite TV on a soothing evening. Additional amenities include a desk, safe, and free local calls. Explore the lively neighborhood with ease, as popular attractions like Q2 Stadium and Apple Inc. offices are just a short distance from our hotel. Our complimentary shuttle service within a 5-mile radius makes it convenient to visit other popular destinations such as The Arboretum at Great Hills Mall and Main Event Entertainment. Maintain your active lifestyle by taking advantage of our recreational amenities like the outdoor pool and fitness center. Treat yourself to a complimentary breakfast buffet each morning in the dining area, and connect with fellow guests at our complimentary reception on select days. For some time in the great outdoors, head to our picnic area and make use of the barbecue grills for a memorable dining experience. Business travelers can take advantage of our 24-hour business center, complimentary newspapers in the lobby, and dry-cleaning/laundry services. With free self-parking available on-site, your stay at Staybridge Suites Austin North - Parmer Lane, an IHG Hotel, offers convenience and comfort. Book Staybridge Suites Austin North - Parmer Lane, an IHG Hotel online today and start your Austin adventure. Our hotel address is 13000 N. IH 35 Building 9, Texas78753, United States, making it easily accessible for your convenience.

Highlights

• Convenient location with easy access to University of Texas at Austin and Lake Austin • Luxurious and comfortable rooms with kitchenettes for a homely stay • Stay connected with free Wi-Fi and entertain yourself with satellite TV • Short distances from St. David's North Austin Medical Center (4.1km), Q2 Stadium (6.3 km), and Apple Inc. (7.2km) • Relax and recharge in the outdoor pool or stay fit at the onsite gym • Complimentary shuttle service within 5 km for easy transportation • Ideal for both casual and business travelers with amenities like a 24-hour business center and free newspapers in the lobby • Enjoy a free buffet breakfast and mingle with other guests at the complimentary reception on select days.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Smoke-free property

Accessible parking

Library

BBQ/Picnic area

Transportation

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Smoke-free property

Accessible parking

Library

Activities

BBQ/Picnic area

Services

Gym

Transportation

Business

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

This property is professionally cleaned.

Professional property host/manager.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

No rollaway/extra beds available.

Social distancing measures are in place.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The property is professionally cleaned.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pet max weight (per pet) in lb is 80.

Maximum number of pets per room 2.

Pets allowed.

Pet max weight (per pet) in kg is 36.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

This property is professionally cleaned.

Professional property host/manager.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

No rollaway/extra beds available.

Social distancing measures are in place.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The property is professionally cleaned.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pet max weight (per pet) in lb is 80.

Maximum number of pets per room 2.

Pets allowed.

Pet max weight (per pet) in kg is 36.

₹18,637

₹21,102

12% OFF

+ ₹2,785 taxes / night

Earn 214 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹18,637

₹21,102

12% OFF

+ ₹2,785 taxes / night

Update Price

Earn 214 Reward Points

Amenities

Location

Interstate Hwy 35, Austin, Texas, 78753

View on Maps

Ratings & Reviews

4.5/5

442 Ratings

Erasmo Chacon

5/5

27 Dec, 2023

To begin, Chelsea was a true professional. I first communicated with her when I called ahead inquiring about some details about the hotel. Over the phone and in person she was polite accommodating. Walking into the hotel everything was clean and quiet. After receiving our key cards, we proceeded to our room. Upon entering our room, we were impressed with the cleanliness, the smell, the neatness of bed and the bathroom. My wife and I were so impressed with how the kitchenette was clean and furnished. The refrigerator was spotless, as was the counter. The following morning, we went to breakfast. Clean, orderly, NOTHING old or messy. The gentleman working the breakfast floor was polite and jovial. They offered great looking omelets, fresh waffles, lots of fruit, cereal, fresh coffee and more. I have been to countless hotels, including Las Vegas and Hawaii, and truth be told, the Staybridge Suites came through flawlessly.

Ekaterine Xurina

1/5

14 Nov, 2023

Joseph was rude over the phone. The management lies to you and claim they are in a meeting but yet they are on the phone with you. They disrespect their elders and are very rude to older women. They make false claims that a 71 year old woman was physically abusive who has never damage and can't hold things. The head manager will not accept your complaint at all even when it is about civil rights. Two employees refused my service dog 🐕‍🦺 in the breakfast room. We had two nights booked and paid for and the one employee was mad about the whole issue about the service dog and kicked us out. They are refusing to refund the two nights stay. They lied about the second night claiming that they never received the payment. These people hates disabled people

Julia Villani

5/5

18 Nov, 2023

I would highly recommend the Staybridge on Parmer. While the hotel is immaculate and provides all the amenities advertised online, it is the people who make it happen everyday. The front desk staff were all cordial, professional and accommodating regarding my very specific (and extra) room requests, particularly Rebecca and Chelsea. Marcos did an incredible job in keeping us well fed and relaxed with the delicious breakfast, happy hour snacks and libations. Alicia and Ana ensured my space were immaculate and welcoming adfter a long day - every day. During the entire two weeks I stayed I did not have a single complaint. but was very pleased by everything. You're an exceptional team (whether mentioned here or not) and the Staybridge brand should be very pleased to have each of you !! Thank you for making my stay a pleasant one.

Vladimir Presnyak

1/5

13 Sep, 2023

Lots of positives, but our stay was ruined by lack of attention to detail. The room, breakfast, and pool were fine. However, we specifically picked this hotel because they had told us that they had a working car charger. We had an electric vehicle for our stay, so it was important to us to be able to have a place to charge and start the day with a full battery. When we arrived, we found out that their charger (a standard J1772) does not work with Tesla vehicles. Huh? The staff told us that they knew of this problem, and there were no plans to fix it. So instead of a relaxing stay, we woke up every day stressing about having to make time to run over to a supercharger. Definitely won't be back.

D Tan

4/5

25 Sep, 2023

It’s a nice hotel, everything looks and feels new as I was told it opened right before the pandemic. Plenty of food within walking distance (less than 5 minutes). There’s also a Walmart nearby (10 minutes walk tops), so it’s very convenient. Only thing is that during my stay (Thursday night to Monday morning) there were police or fire trucks or ambulance sirens passing by every night. Other than that, it’s a great place to stay.

Erasmo Chacon

5/5

27 Dec, 2023

Ekaterine Xurina

1/5

14 Nov, 2023

Julia Villani

5/5

18 Nov, 2023

Vladimir Presnyak

1/5

13 Sep, 2023

D Tan

4/5

25 Sep, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.