StayInn Canary Wharf

1.5/5(134 Reviews) rating

4 Star Hotel locationPin

London, England

1/25

About hotel

Welcome to StayInn Canary Wharf, a luxurious haven for discerning travelers seeking a blend of modern sophistication and historic charm in the heart of London. Located at 14 Pepper St, EnglandE14 9RP, United Kingdom, this 4-star apartment offers a central location within a 10-minute drive of iconic landmarks such as ExCeL Exhibition Centre and Tower of London, making it an ideal choice for both leisure and business travelers. With easy access to attractions like Cutty Sark, Greenwich Park, and the O2 Arena, guests can immerse themselves in the vibrant culture of the city. The nearest airports, including London City Airport and Heathrow Airport, ensure convenient travel options for guests. Upon arrival, guests are greeted by the architectural elegance of StayInn Canary Wharf, featuring lavish furnishings, art collections, and a welcoming atmosphere that sets the stage for a memorable stay. The range of accommodations includes luxurious suites and spacious rooms with breathtaking views, each designed to provide a comfortable and relaxing retreat. The personalized service ensures that every guest's needs are met with attention to detail and care. The world-class amenities at StayInn Canary Wharf elevate the guest experience to new heights. From a state-of-the-art spa and wellness center to exquisite dining options that celebrate local flavors and international cuisine, every aspect of the stay is crafted to exceed expectations. Whether seeking relaxation or productivity, guests can find the perfect balance at StayInn Canary Wharf. The captivating guest testimonials speak to the exceptional hospitality and personalized service that leave a lasting impression on every visitor. From memorable moments to seamless experiences, guests rave about their time at StayInn Canary Wharf. For those looking to book StayInn Canary Wharf online or inquire about room prices, the process is simple and convenient. With a focus on providing a seamless and enjoyable stay, StayInn Canary Wharf is the ultimate destination for travelers seeking a luxurious and unforgettable experience in London. Book your stay today and discover the magic of StayInn Canary Wharf..

Highlights

• Centrally located in London, a 10-minute drive from ExCeL Exhibition Centre and Tower of London • 4-star apartment with a kitchen featuring an oven and microwave • Separate sitting area and complimentary tea/coffee provided • Iron/ironing board available upon request • Nearby attractions include Cutty Sark, Greenwich Park, and Thames River • Within proximity to O2 Arena, Tower Bridge, and Brick Lane • Convenient access to Victoria Park, Westfield Stratford City, and Queen Elizabeth Olympic Park • Close to London Stadium, Sky Garden, and The Gherkin • Nearest airports include London City Airport, Heathrow Airport, Gatwick Airport, Stansted Airport, and Luton Airport • Preferred airport for this apartment is Heathrow Airport • Limited onsite parking available for guests • Well-situated within a 10-minute drive from the airport and railway station • Offers luxurious suites with panoramic city views • State-of-the-art spa, outdoor pool, and 24-hour fitness center on-site • Dining options range from an elegant rooftop restaurant to a cozy cafe with local delicacies • Exclusive spa services, personalized concierge assistance, and sustainable practices • Showcase distinctive features such as exclusive spa services, personalized concierge assistance, scenic views, or sustainable practices that resonate with discerning travelers.

Quick Facts

Check-In

3:00 PM

Check-Out

10:00 AM

Rooms

Popular Amenities

Lift/ Elevator

Smoke-free property

On-Site parking

Show all Amenities

General Amenities

Lift/ Elevator

Smoke-free property

On-Site parking

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Noise-free guestrooms cannot be guaranteed.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

Professional property host/manager.

Parking height restrictions apply.

Noise-free rooms not guaranteed.

Essential workers only - NO.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A damage deposit of GBP 500 will be collected before check-in.

Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property..

Parking height restrictions apply..

There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information. Guests can access their accommodation through a private entrance.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Noise-free guestrooms cannot be guaranteed.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

Professional property host/manager.

Parking height restrictions apply.

Noise-free rooms not guaranteed.

Essential workers only - NO.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A damage deposit of GBP 500 will be collected before check-in.

Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property..

Parking height restrictions apply..

Pet Policy

Pets not allowed.

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Amenities

Location

Blackwall Ln, London, England, E14 9RP

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Ratings & Reviews

1.5/5

134 Ratings

Victoria Shen

1/5

30 Oct, 2023

As most of the reviews suggest, it is a scam. They blame customers for everything whilst having poor communication regarding the facility. The customer service gets mad way much earlier before you just because you challenge their inappropriate approach. And apparently, they deny everything they said over the phone and deliberately disadvantage you in written texts. Also, they promised a phone call after 5 mins that never arrived and they screamed to me before I said anything… I don’t want to repeat all the terrible details I experienced, but just to remind everyone to avoid a place which will both waste your time and money

Babatunde Banjo

1/5

17 Jul, 2023

This has to be the worst holiday experience and I can only advice that they should be avoided at all cost. Customer Service: This is the biggest disservice to the word customer care because its simply non existent. The minute we paid, we couldn't get in touch with anyone for queries. We kept getting passed around and eventually no one responded to either emails or calls. Value for money: The apartments don't look anything like the pictures, they are pretty worse for wear. The power tripped off during the night and we couldn't get anyone to help. We were in absolute darkness all night. No one responded to our email but they kept sending emails to us to check out at the appropriate time. Our Experience: From the minute we booked, we saw the deposit which was £500 in small print and you are forced to pay that amount before access to the apartment. We attempted contacting them to discuss the deposit but got no response. You also cannot call until the day of your booking we got to the apartment and had to stay outside for more than 30minutes before we could get in. The lighting in the apartment was poor, the windows were shut in and you could see a fine placed on the window for £500 if you open the window (who fines you for opening a window? If it's broken fix it).

Leanne Pook

5/5

23 Sep, 2023

Me and My friends stayed here last week, not going to lie we were nervous about staying.. After reading the reviews but honestly I don't know what apartment these people are talking about as ours was lovely, clean, and we had x2 double beds one room with a en suite, I mean we weren't there a lot, but was nice to stay and comfy beds. Would stay again :)

christian papillo

1/5

13 Dec, 2023

Book this place if you want to be scammed. They put strange policies in place so they can scam you in every way. After having guaranteed us the possibility of accessing the apartment several times, on the same day of check in they denied us access to the apartment we had already paid for and without giving us our money back. They pocketed the money and also did not allow us to access the booked apartment.

Victoria Shen

1/5

30 Oct, 2023

Babatunde Banjo

1/5

17 Jul, 2023

Leanne Pook

5/5

23 Sep, 2023

Joel Awoyale

1/5

6 Nov, 2023

I am not sure this exist though. I was left outside and they asked me to send my Id and wire transfer the sum of £500 before having access to the property. Why can’t I do all that when I get to the apartment . But no they wanted me to pay the deposit of £500 before they allow me in. I wish I can give them zero stars. Be careful with these guys

christian papillo

1/5

13 Dec, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.