Steigenberger Icon Frankfurter Hof

4.5/5(2.45K Reviews) rating

5 Star Hotel locationPin

Frankfurt, Hessen

Steigenberger Icon Frankfurter Hof facade

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About hotel

Discover the lavishness and magnificence of Steigenberger Icon Frankfurter Hof, a five-star superior hotel located in the lively city of Frankfurt. This deluxe retreat is perfect for every kind of traveler, ensuring affordable accommodation and unparalleled service to leave you feeling rejuvenated and pampered. Enter one of the 303 uniquely furnished guestrooms and be surrounded by luxury and sophistication. Each room is thoughtfully designed for your utmost relaxation, complete with modern amenities such as a mini fridge, LED television and complimentary high-speed internet. Pamper yourself with a refreshing soak in the oversized bathtub and indulge in designer toiletries for a truly opulent experience. Conveniently located near the Financial District, this hotel is a top pick for business travelers with easy access to leading financial institutions and the European Central Bank. And for leisure travelers, endless possibilities await. Stroll along the charming Museumsufer, discover the Goethe Home and Museum, or shop at the popular Kaiserstrasse - all just a stone's throw away from the hotel. After a day of excitement and exploration, treat yourself to a range of massage and body treatments at the in-house spa or stay in shape at the 24-hour fitness center and sauna. Families traveling with little ones can take advantage of the hotel's babysitting services for a hassle-free stay. Business travelers will appreciate the 24-hour business center, limo or town car service, and express check-out, making work effortless during their stay. And for important meetings and events, the hotel boasts over 13,000 square feet of event space including a state-of-the-art conference center. Indulge in a culinary experience like no other with a choice of three exceptional restaurants, including the renowned Autorenbar, or grab a quick bite at the coffee shop and end your night at the stylish bar and lounge. Make Steigenberger Icon Frankfurter Hof your go-to hotel for an unmatched experience. Book your stay at Steigenberger Icon Frankfurter Hof online today and experience the exceptional for yourself! The hotel's address is Am Kaiserplatz, Bethmannstraße 33, HE60311, Germany, ensuring easy access for all.

Highlights

• Located in central Frankfurt, just a 4-minute drive from the Frankfurt Trade Fair and 0.7 km from the Frankfurt Christmas Market • 303 individually decorated guestrooms, each equipped with modern amenities such as free WiFi and LCD televisions • Rated 5 star Superior by Hotelstars Union, perfect for both casual and business travelers • Within walking distance to popular tourist attractions such as the Main Tower and Frankfurt Opera House • Close to transportation hubs with the Financial District and European Central Bank less than 0.2 km away • Relax and indulge at the on-site spa, sauna, and 24-hour health club • Spacious conference center and event facilities, perfect for business meetings and events • Choose from 3 restaurants, including 24-hour room service and a bar/lounge for drinks • Airport (17.9 km) and railway station (52.2 km) conveniently nearby for easy travel.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

303

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Newspaper

Snack bar

Bell staff/porter

Valet parking

Designated Smoking Areas

Library

Terrace

Concierge desk

Sauna

Shopping mall

Baby Sitting / Child Services

Hiking

Breakfast available

Coffee/tea

Beauty Shop/Salon

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Newspaper

Snack bar

Bell staff/porter

Valet parking

Designated Smoking Areas

Library

Terrace

Concierge desk

Sauna

Shopping mall

Activities

Baby Sitting / Child Services

Hiking

Food & Beverages

Breakfast available

Coffee/tea

Services

Gym

Beauty Shop/Salon

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property does not require health documentation at check-in.

Property follows sanitization practices of COVID-19 Guidelines (WHO).

Professional property host/manager.

Property follows sanitization practices of Ecolab (3rd party expert - Global).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Individually-wrapped food options are available through room service.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: Deposit: EUR 100.00 per night.

A tax is imposed by the city: EUR 2.00 per person, per night.

We have included all charges provided to us by the property..

One child 7 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and COVID-19 Guidelines (WHO).

Front desk staff will greet guests on arrival.

Pet Policy

Pets allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Only dogs are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property does not require health documentation at check-in.

Property follows sanitization practices of COVID-19 Guidelines (WHO).

Professional property host/manager.

Property follows sanitization practices of Ecolab (3rd party expert - Global).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Individually-wrapped food options are available through room service.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: Deposit: EUR 100.00 per night.

A tax is imposed by the city: EUR 2.00 per person, per night.

We have included all charges provided to us by the property..

One child 7 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and COVID-19 Guidelines (WHO).

Front desk staff will greet guests on arrival.

Pet Policy

Pets allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Only dogs are allowed.

₹21,257

₹25,787

18% OFF

+ ₹1,831 taxes / night

Earn 230 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹21,257

₹25,787

18% OFF

+ ₹1,831 taxes / night

Update Price

Earn 230 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Amenities

Location

Bethmannstra�e, Frankfurt, Hessen, 60311

View on Maps

Ratings & Reviews

4.5/5

2.45K Ratings

Amy Robertson

4/5

22 Dec, 2023

Steinberger Hof is a beautiful, grand old building. They have put their money into the common areas more than the rooms. While the room and bathroom (including tub!) were large and the bed comfy, it was badly in need of updating. The decor and furniture were dated, and the carpet was, honestly, gross. I sneezed constantly. Also, the lack of seal on the shower meant that whatever we did, the floor flooded when we showered. Great, great breakfast, though overpriced given what you’re paying for the rooms, which is definitely a luxury price, even for Europe. Worth noting the coffee is really bad. Sorry, but at a five-star hotel, I expect a barista and not a machine. :) Staff lovely generally though many seem inexperienced/new. Fabulous location.

Elad

5/5

10 Jan, 2024

Excellent hotel that makes you feel like home! Thanks to the great staff that are doing a great job! One thing that need improvement is to make sure to bring heater to the door bell that welcome everyone and standing outside in the freezing temperatures.. Hope it will fixed soon 🙏

Rick Carlsen

4/5

24 Nov, 2023

I was upgraded to a “newly renovated room”, which was nice but with a couple of issues. There is a small TV in the bathroom that doesn’t work. There is only one power outlet on either side of the bed. The prices for the mini bar are ridiculous. I know that stuff is always expensive but this was extreme. Overall a very nice hotel right in the middle of everything.

Chuck Hartwig

2/5

1 Dec, 2023

Avoid this hotel. I had previously stayed in a very Steigenberger in Leipzig and thought this would be a similar but I was very wrong - Hotel was hosting a private function in the courtyard with very loud music playing until 10pm - could not sleep. This affected majority of the rooms facing the front - Room was nice enough but dated. Old dirty carpeting needs replacing - bathrooms are very nice but the towels have been downgraded to some that are the same quality as holiday inn - Had to leave early for airport at 630am. The hotel has virtually no staff there to help. Front desk does not answer phone. I had to retrieve my own car from the garage due to lack of staffing as the only person who could get car was also responsible for manning the front desk. This was shockingly low staff for a hotel of this size and reputation Overall this is a nice building and seems like it used to be a nicer hotel but is likely being ran under sever cost cutting measures. AVOID

Amy Robertson

4/5

22 Dec, 2023

Elad

5/5

10 Jan, 2024

Rick Carlsen

4/5

24 Nov, 2023

Chuck Hartwig

2/5

1 Dec, 2023

Giovanni Marcha

5/5

24 Dec, 2023

A brilliant hotel. Rooms are quite traditional and extremely clean and neat. In the heart of Frankfurt, the location is just brilliant. Breakfast is top notch. U feel like a dignitary staying here.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.