Stillness Manor & Spa

4/5(183 Reviews) rating

4 Star Hotel locationPin

Cape Town, Western Cape

1/43

About hotel

Discover a peaceful haven at our 4-star lodging nestled in the scenic Lakeside region of Cape Town. Whether you desire a revitalizing getaway or a central base for exploring the city, Stillness Manor & Spa offers the ideal combination of both. Immerse yourself in the serene atmosphere of Table Mountain National Park, just a quick 15-minute walk away, with mesmerizing vistas and endless options for outdoor activities. Golf enthusiasts can hit the greens at the nearby Steenberg Golf Estate, while wine aficionados can indulge in a tasting session at Steenberg Wine Estate. For urban exploration, the convenience of the US Consulate General and the Constantia Wine Route are just a short drive from our address at 16 Debaren Cl, Western Cape7945, South Africa. Relish in the comfort of our 15 well-appointed rooms, providing a welcoming second home furnished with contemporary amenities such as LCD televisions and complimentary WiFi. Unwind at our full-service spa, where you can experience pure relaxation through an indulgent massage. Our hotel also features a restaurant serving delectable cuisine and a bar/lounge perfect for unwinding after a day of sightseeing. Start your days with a complimentary buffet breakfast each morning to fuel your adventures. For our business travelers, we offer convenient facilities including dry cleaning/laundry services and luggage storage. With our prime location, you can effortlessly explore the city's top attractions and retreat to the tranquility and serenity of our hotel. Take advantage of our complimentary self-parking for added convenience. Escape to Stillness Manor & Spa and experience the perfect blend of relaxation and excitement in the breathtaking Lakeside area of Cape Town. Let your worries melt away as you make unforgettable memories at our serene hotel. Book Stillness Manor & Spa Online now to enjoy affordable Stillness Manor & Spa room prices.

Highlights

• Located in scenic Lakeside, close to Table Mountain National Park • Easy access to Steenberg Golf Estate (1.2km) and Steenberg Wine Estate (1.2km) • 15 modern, air-conditioned rooms with LCD TVs and free WiFi • Full-service spa with massage services for ultimate relaxation • Ideal for both leisure and business travelers • Within short driving distance to top attractions like Table Mountain (28.4km) and Camps Bay Beach (29.5km) • Complimentary daily buffet breakfast and on-site restaurant and bar • Business amenities such as dry cleaning, luggage storage, and laundry facilities • Free self-parking for convenience • Cape Town International Airport is 32.1km away for easy transportation access.

Quick Facts

Check-In

2:00 PM

Check-Out

11:00 PM

Rooms

Popular Amenities

Hotel safe deposit box (not room safe box)

Smoke-free property

Accessible parking

Terrace

Indoor pool

Game Room

Hiking

Show all Amenities

General Amenities

Hotel safe deposit box (not room safe box)

Smoke-free property

Accessible parking

Terrace

Indoor pool

Activities

Game Room

Hiking

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Professional property host/manager.

No cribs (infant beds) available.

No rollaway/extra beds available.

Essential workers only - NO.

No elevators.

Special check-in instructions

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

No pets and no service animals are allowed at this property..

The front desk is open daily from 8:00 AM - 9:00 PM. If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Professional property host/manager.

No cribs (infant beds) available.

No rollaway/extra beds available.

Essential workers only - NO.

No elevators.

Special check-in instructions

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

No pets and no service animals are allowed at this property..

Pet Policy

Pets not allowed.

Service animals not allowed.

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Amenities

Location

Tokai, Cape Town, Western Cape, 7945

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Ratings & Reviews

4/5

183 Ratings

Neeske Koller

1/5

27 Jan, 2024

So shocked at the appalling service here. Four of us booked a spa package weeks in advance, but when we arrived it was as if the staff weren't expecting us. Everything was dirty including the pool where I found a clump of hair. After asking staff members again and again when our treatments would be, they finally said that they were understaffed, so we had to wait for hours after our original appointment. One of our group went first for a pedicure and came out 10 minutes later, horrified, because the 'nail therapist ' wasn't qualified and didn't know what she was doing. She even admitted that the spa had just hired her for the day and that she didn't have qualifications. On top of this, the paraffin dip was dirty and she said they don't change it for each customer. We were all so disappointed and when the spa manager promised a full refund we felt a little bit better despite having wasted an entire day and feeling so stressed instead of relaxed. BUT, we still have not received a cent from the considerable deposit amount despite contacting the spa more than 6 times via email, WhatsApp and even returning to speak to the manager who was mysteriously unavailable. Seriously, this is not just a bad spa. It is a horrific abuse of client's time and money.

Jaimie de klerk

4/5

4 Dec, 2023

I enjoyed a beautiful spa day at the Stillness Spa with my two friends. I had a massage and felt absolutely at peace in the space. The technicians were friendly and professional, the facilities are very peaceful and clean. I enjoyed a swim in the indoor pool and a couple minutes in the sauna and then sat in the sun, by the outdoor pool, looking at the beautiful garden and mountain behind the hotel. It was the exact day I needed and am already planning my next appointment. I almost don’t want to review it because I want to keep it all t myself :) I would also just add that if you would like a drink or food by the pool, order it at the reception of the spa when you arrive. I had a chicken may toastie and chips and they were good. I think the normal kind of fare you would have at a hotel. I would also just suggest to ask at reception about the operating hours for the day so you know when you should leave by 🤣

Chantal Hadfield

1/5

28 Dec, 2023

Terrible experience with Spa that was booked for a group birthday experience. They first lost our booking and then tried to make up for it by squeezing us in. Whilst that was appreciated, communication and expectation management was poor. We didn’t know what was happening, if we could use facilities, what time were the treatments, how lunch would be served etc. The manager was helpful when we constantly asked but the general staff could not answer questions, barely spoke English (trying not to sound like a Karen, here but it’s hard to work in hospitality without being able to speak English surely?) — and struggled to smile. Facilities were also not up to scratch for this level of spa. No soap in bathroom. Steam room wasn’t working. No light in the toilet. No basket for used towels and gowns. And many areas of the building needed damp damage fixing and paint. Treatments were average and little things pulled away from the treatment experience like shower temperatures not being easily controlled, having to ask for disposable panties for the scrub and therapists opening and closing the door many times during the treatment. Overall, would not recommend unless major changes were made.

Georgia Chennells

3/5

17 Dec, 2023

We went to the spa for pedicures. For paying about double what one would pay in a regular salon, there was nothing added to the experience that justified this. They took place in a small nondescript room, the change facilities were needing repair (bathroom tap not working, toilet light not working). No refreshments on offer in the spa either- we had to make a special plan for afterwards. The staff were lovely, the location beautiful, but would not recommend the effort of going there until they upgrade the facilities & rethink their treatment setup. It’s such a beautiful location, why not do the treatments on the spa terrace in the garden with a view. Etc

Neeske Koller

1/5

27 Jan, 2024

Jaimie de klerk

4/5

4 Dec, 2023

Chantal Hadfield

1/5

28 Dec, 2023

Savanah Desa

5/5

18 Dec, 2023

This was the most beautiful place in Cape Town i have seen. Was a wonderful experience and i just loved the daek red Merlot glass of wine and the most delicious cheesecake ever. This place really impressed me i will definitely give it a 5*

Georgia Chennells

3/5

17 Dec, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.